They're quick to take order but slow to get them out and they make cancelation virtually impossible unless it's done immediately after placing order, even 30 minutes afterward it too long. I paid extr... See more
Company replied
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See what reviewers are saying
Great pricing, terrrriiiible customer service. Rude and inattentive staff. No follow up. Waste of time even trying to get help. Purchase at your own risk (and potentially benefit! Cus GREAT pricing!)... See more
I recently purchased an item that was final sale, not realizing it was "final sale". The item was made by Marmot, who used to make higher quality clothing... This item was absolutely horribly made.... See more
Company replied
Marla B made this purchase top notch. Nothing worse than being in between sizes with online orders and she helped a ton so I could get moving on a rain jacket I've been tracking for awhile.
Company details
Information provided by various external sources
Deep discounts on outdoor gear & apparel. Steep & Cheap offers steals on camping, hiking, skiing, cycling gear and more.
Contact info
Salt Lake City, United States
- www.steepandcheap.com
2.7
Poor
84 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 61% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered two pairs of shoe
I ordered two pairs of shoe, they were too small really a good high-end buy. I had to return them, the person I spoke with really late on Sun. night knew his business, friendly, alert, polite, assist me asap. Looking over the site they have very good deals, and the postage is reasonable. Thanks
9 July 2018
Unprompted review
Different jacket colour than photo and description
Ordered a fjallraven keb jacket from SaC, chose the black colour and the photo showed a jacket than was black but when they shipped it, I received a different version which was black and grey. I've made other orders from SaC which were fine but pretty disappointed this time.
26 June 2018
Unprompted review
Bad experience with SteepandCheap
Bad experience with SteepandCheap. Pricing was attractive but shipping came damaged and it was hard to find a resolution. Probably wont be back.
20 March 2018
Unprompted review
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