Sold my retired mother a £27,439 Mokka on 18 July and agreed to settle the finance on her part-exchange. 53 days on, they still haven't. We've been fobbed off the entire time — told it was "being look... See more
Company replied
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See what reviewers are saying
Many thanks to Lauren and her team. They were exceptional and definitely went above and beyond for us. Would totally recommend and will definitely be using again in the future.
Company replied
Nice meet and greet to start with when arriving At showroom. Sales person John hay was very efficient in dealing with sale and communication was excellent. Would highly recommend
Company replied
John at Crawley made us feel welcome. Explained things well and if he didn’t know found out the answer and came back to me. Good experience ordering a new car and I wasn’t expecting it to arrive this... See more
Company replied
Company details
Written by the company
Stellantis &You UK the new name for Robins & Day across all 54 locations in the UK. We have a rich heritage in the UK with a history of over 100 years that had been focused on providing excellent customer service. Now as Stellantis &You UK we benefit from Stellantis, as one of the world’s leading automakers and is centred on customer experience. To show the important of closeness to customer and employee, there is no space present with “&You”.
Contact info
Fleming Way, Crawley, West Sussex, RH10 9NS, Crawley, United Kingdom
- 0129 3300 366
4.7
Excellent
864 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 month
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The car deal was very good lauren was…
The car deal was very good lauren was gret
3 August 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Mr M, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Brilliant customer service
Lauren was absolutely amazing, brilliant customer service and very knowledgeable. Couldn’t recommend the dealership enough!
31 July 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Olivia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Great friendly service
Great friendly service, everything explained clearly,updated at all times. We would have no hesitation in recommending Vauxhall.
27 July 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Pam Lehec, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Staff are always helpful and can’t do…
Staff are always helpful and can’t do enough for you.
27 July 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Mrs Brooks, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Lovely and helpful staff
Lovely and helpful staff. Very welcoming and is very detailed during conversations.
Lauren Dean especially was more than happy to help, she was very polite and courteous and made us feel very at easy during the whole process.
24 July 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Lauren Robinson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Isobel Nichols was very helpful with…
Isobel Nichols was very helpful with the selection of my vehicle, the colour and the delivery time. Nothing was to much trouble.
20 July 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Mr Robin Nelson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Nice showroom and very knowledgeable…
Nice showroom and very knowledgeable staff especially Phil who helped all the way
15 July 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Lawrence Willis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
great showroom happy with my experience…
great showroom happy with my experience staff , Phil was great too thankyou will recommend to my friends about the good service
15 July 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Mrs Anita Willis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
company is great and staff especially…
company is great and staff especially Phil was attentive to our needs will highly recommend in the future thank you
15 July 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Anita Willis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
INTERNAL ⭐⭐⭐⭐⭐ Outstanding Service from Lauren at Stellantis Vauxhall Crawley I recently purchased a car from Lauren at Stellantis Vauxhall Crawley, and the experience was outstanding from start to
Lauren was excellent and easy to deal
16 July 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Carol Skinner, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Easy and friendly experience
Easy and friendly experience! I came in on Sunday to test drive a car and by Wednesday morning I had collected it. Swift service and a personable approach. Thank you!
15 July 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Ian Harrington, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Stellantis- Crawley (review)
From sales enquiries to collection; Lauren has been helpful, regularly in contact and pleased to help in every way. We drove a few vehicles before making our choice. 10/10, we would recommend this dealership!
10 July 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Anthony Blake, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Reply from Stellantis &You UK - Vauxhall Crawley
Dan Lander, we're so glad that we were able to go above and beyond your expectations!
Thouroughly enjoyable experience
Thouroughly enjoyable experience, Lauren communicated very well and professionally
30 June 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Michael Rhodes, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Reply from Stellantis &You UK - Vauxhall Crawley
Sophie Gregory, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Fantastic service from Izzy with my…
Fantastic service from Izzy with my order , so appreciated
30 June 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Karen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Reply from Stellantis &You UK - Vauxhall Crawley
Km, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
Helpful and friendly staff
29 June 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Customer, we're so glad that we were able to go above and beyond your expectations!
Reply from Stellantis &You UK - Vauxhall Crawley
Immy, we're so glad that we were able to go above and beyond your expectations!
Really helpful and non pushy advice and…
Really helpful and non pushy advice and help.
28 June 2026
Unprompted review
Reply from Stellantis &You UK - Vauxhall Crawley
Lindsey Hannant, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stellantis &You Vauxhall Crawley.
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