Sold by Stellar Data Recovery
The information on this page is based solely on product reviews written by customers of Stellar Data Recovery via Trustpilot.
Brand: Stellar
GTIN: 8906039731590
MPN: 31049048
Very helpful, polite, professional support. Timely, thorough.
Reply from Stellar Data Recovery
Dear Ken,
Thank you for your kind words! We’re glad to hear that our Stellar product met your expectations. Your feedback encourages us to continue providing the best possible service and solutions. We appreciate your trust and are always here to assist you!
Best regards,
Customer Experience Team
Stellar Data Recovery
Stellar Photo Recovery is excellent product and I was able to recover the accidental lost data from drive and the product is very good to use as a beginner. I will surely use the services in future as well. And support is a charm in the help.very satisfied with the product and highly recommend product!!
great customer service
The Stellar Data Recovery for Mac product is really good, I did try few other recovery software but this gave me everything I lost without a single issue. I recover lots of my deleted files including photos and videos through this. I truly recommend this to anyone without a doubt. Really great product! Will defo using it if I need it in the future!
As I indicated previously, I did not have an opportunity to use the product during my subscription; however, the customer support service has been excellent.
I did not have opportunities to use the product; however support services were excellent.
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Excellent customer service by Swatanthra. Thank you
great service
thank you for your help
Vishal was very helpful and understanding. He swiftly fixed my issue. Top experience!
Customer service was extremely helpful getting my software downloaded and running.
Great customer service on refund
Stellar application accessibility resolved by team prompt and efficient.
This program saved me thousands of photos. I'm so glad I used it.
Though a little pricey, this item has met my needs and the customer service person was super helpful!
Stellar Data Recovery Professional for Mac is a best recovery software. It is very fast and efficient. I lost my valuable data but I was able to recover my data accurately with this software.
beware that "lifetime" purchase essentially means its lifetime of that version. if they upgrade their version next year, your purchase is down the drain. the videos that were recovered were "bad format". The customer service said I need to buy "video recovery" software separately. Which I did. the video recovery app works, but the audio was lost on ALL the recovered videos. EDIT: The Stellar team responded back and provided with activation key for the newer version.
Reply from Stellar Data Recovery
Dear Jay,
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you've encountered.
We understand your concerns regarding the "lifetime" license and regret any confusion it may have caused.
Regarding the video recovery issue, we're sorry that the initial recovery process did not meet your expectations. In response to your activation request, we have assisted you with the installation and activation of the latest version of Stellar Data Recovery Professional for Mac, which includes enhanced recovery capabilities.
Customer satisfaction is our top priority, and we are fully committed to resolving your concerns as quickly and effectively as possible.
We are actively assisting you through your ongoing support ticket, and a follow-up email has already been sent to you.
Once again, please accept our sincere apologies, and thank you for giving us another opportunity to assist you.
Best regards,
Manish Kumar pant
Customer Experience Team
Stellar Data Recovery
Stellar Data recovery helped me to recover data from many Macs and their support us outstanding. I got my full version 5 years ago and along this time is being easy to deal with it and I highly recommend this to everyone in need of a Mac recovery software.
Stellar Data Recovery Professional for Mac - I was very worried I could not get my data back, but with the professional help all was recovered well, great service! Thanks! I do advice people with problems with their corrupted TimeMachine drive to use Stellar software.
