The Stellar Data Recovery is very program for recovery lost date, photography and video...
Date of experience:
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The information on this page is based solely on product reviews written by customers of Stellar Data Recovery via Trustpilot.
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Value for money
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I like the availability to obtain software and start it working immediately. I appreciate the tech support as I need.
Date of experience:
Customer service: 5
Ease of use: 4
Performance: 5
Quality: 4
Value for money: 4
Loved how easy it is and customer service is great
Date of experience:
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Loved how easy it is and customer service is great
Date of experience:
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Was able to retrieve most RAW files from an SD card
Date of experience:
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
easy for use
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
easy for use
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
excellent job on a non-working hard drive
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Impressive recovery software. When a drive with multiple partitions gets partially formatted as one partition and you stop the formating process this product will recover most everything. No classes needed if you can read the prompts and help guide.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
The software STELLAR DATA RECOVERY is really useful and I'm glad to have it as a recovery options to offer on my IT Shop, I was able to recover our client's valuable data and the support is also to top notch. I'm more than glad to reffer to other users that are in need for a software to recover DATA.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Stellar Data Recovery Pro for Mac was just what we needed when an external drive failed to mount on our Macbook Pro. We were able to recover all of our data files, even though the ToC was corrupt. The product is easy to use and performed the restore task well. I would recommend Stellar to anyone that needs to restore data from a failed drive. I had to contact support to discuss an issue not related to the software and they were able to help me immediately. 5-stars all around.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
While the ToC of my failed drive was gone, Stellar was able to recover all of my data files. Would recommend for any of your Mac restores.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
So far customer service seems to be responsive to my issue. The service person was courteous and responses were quick for my issue.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Reply from Stellar Data Recovery
Dear Paul,
Thank you sincerely for taking the time to share your positive feedback. We are genuinely pleased to learn that our customer service team has demonstrated responsiveness and professionalism in addressing your concerns.
Your kind remarks regarding our service representative's courtesy and the promptness of our responses are deeply appreciated. Such commendations motivate our entire team to maintain the highest standards of customer support excellence.
Should you require any further assistance in the future, please do not hesitate to reach out. We remain committed to delivering exceptional service and ensuring your complete satisfaction.
Best regards,
Sunil
Customer Experience Team
Stellar Data Recovery
Best in services from last 33 years .
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
High-quality software and top-notch customer service. Fast and efficient—they were able to help me out. I recommend both the software and the customer service.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Reply from Stellar Data Recovery
Hi,
Thank you for your valuable feedback on the Stellar Services.
We're glad to know that you had a positive experience with the Stellar services.
Your feedback motivates us to continue improving and delivering the best possible solutions and experience to all our customers.
If you ever need us again, we're always here to help.
Thank you for trusting Stellar.
Kind Regards,
Naveen
Customer Experience Team
Stellar Data Recovery
I lost some important files I had because I accidentally formatted a drive and with the help of the amazing Stellar Data Recovery Professional for Mac. I was able to recover these important documents. I thought that my data might be lost forever, but the software performed a deep scan, and was able to retrieve all of my photos, documents, and other important data from the damaged/formatted drive. One thing was so helpful with the preview feature that I was able to check to see what files were going to be recovered, in case I didn't want to continue with the recovery. They were very professional, responsive and helpful when I needed any support. All in all, my experience with both the software as well as the stellar support team is positive.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Reply from Stellar Data Recovery
Dear Jay,
Thank you for taking the time to share your positive review. We truly appreciate your kind words and support.
It is always rewarding for our team to know that our product/service has met your expectations and provided value. Your feedback motivates us to continue improving and delivering the best possible experience to all our users.
If you ever need any assistance or have suggestions in the future, please feel free to reach out to us. We’ll be happy to help.
Once again, thank you for your trust and support.
Kind Regards,
Naveen
Customer Experience Team
Stellar Data Recovery
I’m had a micro SD card that became corrupted, which put some very valuable videos at risk. I was desperate to restore them, and found Stellar. The price was high but competitive for a highly rated product. I was able to restore my card and retrieve my data. That was a big, big deal. Auto-renewal policy is seven days’ notice, which is adequate, and customer service is surprisingly responsive.
Customer service: 5
Ease of use: 4
Performance: 5
Quality: 4
Value for money: 4
Good software, it worked well in past, only want to cancel the renewal this time thanks.
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
The software was great! Stellar software worked great. I no longer needed it so Swatantra Sharma helped me cancel it.? Everything about stellar worked great!
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Value for money: 5
Reply from Stellar Data Recovery
Dear Voorhis,
Greetings from Stellar!
Thank you for taking the time to share your positive feedback and for rating your experience with our service.
Your kind words and support inspire us to continue providing reliable customer service. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out—we'll be more than happy to help.
Thank you for choosing Stellar. We truly appreciate your trust and support!
Best regards,
Manish Kumar Pant
Customer Experience Team
Stellar Data Recovery
The sofware worded perfectly and Swatantra Sharma was very helpful with customer service!
Customer service: 5
Ease of use: 5
Performance: 5
Quality: 5
Reply from Stellar Data Recovery
Dear Voorhis,
Greetings from Stellar!
Thank you for taking the time to share your positive feedback and for rating your experience with our service.
Your kind words and support inspire us to continue providing reliable customer service. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out—we'll be more than happy to help.
Thank you for choosing Stellar. We truly appreciate your trust and support!
Best regards,
Manish Kumar Pant
Customer Experience Team
Stellar Data Recovery