Stellisons Electrical Reviews 

Engaged Stellisons to look at purchasing all my kitchen appliances as part of our new kitchen refit and spoke with Tony from the Hornchurch branch who was very helpful and knowledgeable in making sure we purchased the right appliances to suit the new kitchen. He was able to offer us the same if not better brands and models than those being offered by the actual kitchen companies we were looking to potentially use as well as offer a very competitive price. I was kept completely up to date with the status of my order and offered a delivery date which suited my requirements around the kitchen installation date.

Again the delivery went smoothly with good communication on the day pre arrival and the delivery team placed the appliances exactly where i needed them in my garage for temp storage ready for the kitchen fitters.

Unfortunately when it came to installing the induction hob it was found to be damaged so i called up Stellisons straight away and again spoke with Tony who promptly asked me to send pictures of the damaged item so he could begin the process to get a replacement sent out ASAP. He was honest enough to inform me I might have a 2-3 week wait but within an hour he called me back to advise he had a spare unit in stock and would be able to get it sent out to us. I reported the defective item on the Friday afternoon and had the replacement by the Monday morning.

All in all a great experience even with the slight blip of the induction hob and i would definitely use Stellisons again in the future and would not hesitate to recommend them for there professional service as well as there very knowledgeable staff who were friendly and not pushy in trying to offer me products I did not need but listened to what I required.

Staff are always knowledgeable and helpful!

Excellent service

Great service at the kitchen centre, swift delivery and a friendly and tidy service fron the delivery team. Very good, thank you.

Excellent customer service. Great information about products and really good communication

Friendly, helpful staff, who knew what they were talking about and gave good advice. They were also competitive on price.

Experienced staff in local store to advise, prompt delivery and installation was quick and friendly. Gentlemen took care with delivery and clearly explained use of new appliance .,

Great staff who understood what I needed and arranged delivery to suit. Very good service.

Helpful & efficient

Great professional service from Daniel.
His knowledge and expertise helped us in making our purchase.

Fast and efficient. Very courteous.
Easy to order online.
They delivered two items together which saved me money for delivery and packing removal.

Very knowledgeable staff and very helpful. Would use this company again. Much better than Currys.

Incredible service way beyond what you would expect l will ship there again with pleasure

We have used Stella sons for years always reliable

Jazz at the Ranlaigh Road ipswich store was very knowledgeable. With his help we purchased exactly what was needed. The delivery and installation was quick and efficient. A good experience.

We bought a Beko DIN15C20 Integrated Dishwasher dishwasher that was not cheaper than Amazon. But we wanted to give local trades our custom. Bad move……
Good delivery experience despite requiring a replacement Beko dishwasher.
Since then I had a part come off and I made contact with customer care.
Their after sales is non existent.
Failed to return calls and/or respond to emails. To date….. no response as to what this part is, that fell off the machine.