Booking by phone efficient and useful as it was first time . If possible would like to board the ferry earlier than 1hr 15 on return journey from Belfast , but otherwise efficient and good . Both... See more
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Review summary
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Reviews shaping this summary
Outbound ferry was lovely calm seas, staff lovely. Inbound ferry, screaming children doing laps of the ship for hours on end. Throwing water from the toilets all over the floor. Announcements and remi... See more
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Used the express loading, booked lunch and the reserved lounge area. Express boarding: fab. Great help, very efficient. Lounge: worth the extra cost. Quite relaxing and very welcoming. Lunch/fo... See more
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We are regular travelers to GB and this time decided to use the daytime sailing Belast to Birkenhead. On arrival at Belfast check in (9am) we were told to join the vehicle cue in row 3 but not the p... See more
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Company details
- #11 of 18 best companies in Ferry service
- #2 of 2 best companies in Port operating company
- #2 of 2 best companies in Terminal point
About Stena Line UK
Written by the company
At Stena Line, we're all about making your journey by sea as easy and enjoyable as possible. For over 60 years, we've been connecting people to destinations across Europe.
Whether you're off on an adventure or heading home for a visit, we’ve got you covered with comfy cabins, tasty food, and plenty of onboard entertainment. Travelling with young children? Bringing your furry friend? No problem—we’ve got dedicated spaces for them to rest and play too. With our modern ferries, friendly crew, and a commitment to making every trip smooth and stress-free, we're excited to welcome you onboard.
Ferries to Scotland
- Belfast – Cairnryan
Ferries to England
- Belfast – Liverpool
- Hook of Holland – Harwich
Ferries to Wales
- Dublin – Holyhead
- Rosslare – Fishguard
Ferries to Ireland
- Holyhead – Dublin
- Fishguard – Rosslare
- Liverpool – Belfast
- Cairnryan – Belfast
Ferries to the Netherlands
- Harwich – Hook of Holland
Plan your road trip to Europe
As a family-owned Swedish company, Stena Line operates 18 routes across northern Europe. If you’re looking for an easy way to travel between countries such as Denmark, Sweden, Germany, Poland and Latvia, be sure to check out our wider route network.
Good to know
We understand that passengers come with luggage, so we won’t charge you any extra for yours. Car passengers can bring as much as they can fit into their vehicles. And foot passengers can bring as much as they can carry, so long as no single piece of luggage is over 23kg in weight. That makes packing a whole lot easier!
How to book ferry travel
Visit www.stenaline.co.uk to plan your ferry trip and see our special offers. Use the Low Fare Finder to get the lowest price, upgrade to a Flexi or Premium fare, or treat yourself to a little bit of luxury in the Stena Plus Lounge.
Contact info
United Kingdom
- www.stenaline.co.uk
4.3
Excellent
4k reviews
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The boarding and disembarkation as a…
The boarding and disembarkation as a foot passenger was seamless with no delays and stress free. Every member of staff greeted us with a smile which is such a change.
29 June 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We're delighted to hear that boarding and disembarkation were seamless and stress-free, and that our team helped make your journey a positive one with their friendly service. We look forward to welcoming you back onboard again soon.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you found check-in easy, enjoyed the comfort of your pet cabin, and found our staff helpful. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Boat was 45 mins late
Boat was 45 mins late, no explanation provided. Stena lounge food offerings deteriorating, there were some chunks of cheap cheddar and no San Pelegrino drinks. The large windows at the front are badly stained, time they were replaced
29 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We are sorry to hear about the delay and that no explanation was provided during your journey.
We're also disappointed to learn that the Stena Plus Lounge did not meet your expectations, particularly regarding the food selection and refreshments available. Your comments about the condition of the lounge windows have also been noted and will be shared with the relevant teams.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
Professional but embarking / disembarking problematic.
All staff ashore and onboard were professional and courteous. Only problem is that shuttle buses are used to transfer passengers to/from the ships, which is cumbersome and stressful if travelling with others.
29 June 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We're pleased to hear that our staff both ashore and onboard were professional and courteous.
We also appreciate your comments regarding the shuttle buses and understand how this can be less convenient when travelling with others.
We hope to welcome you back onboard in the future.
Regards
Dave
Stena Line
All my arrangements went to plan
29 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're pleased to hear that everything went to plan and that you had a positive experience with us. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted to hear you found the journey well organised, clean and punctual. We look forward to welcoming you back onboard.
Regards
Dave
Stena Line
Terrific all round experience
Great prices, easy to book, excellent staff, the StenaLounge is brilliant, very clean cabins and a superb shower. This is the third consecutive year we have used the Stena Line overnight service from Harwich to the Hook and will continue to do so,
26 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We're delighted you've enjoyed our service year after year and look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We are delighted to hear that everything worked as it should and we look forward to welcoming you onboard again.
Regards
Dave
Stena Line
Care needed when booking online.
The sailing was calm and comfortable layout.
However the online booking is ambiguous as car and three passengers two of which were senior citizens was interpreted by your staff as five passengers.
24 June 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a review. We’re pleased to hear that you found your sailing calm and comfortable.
We’re sorry to learn about the confusion with the online booking process. We understand how frustrating this must have been.
We appreciate you bringing this to our attention and hope to provide a smoother experience next time.
Regards
Dave
Stena Line
Staff are so welcoming and helpful
Staff are so welcoming and helpful. It was easy to book and my cabin was clean and comfortable
28 June 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a 5 star review. We’re delighted to hear you found our staff welcoming and helpful, and that your cabin was clean and comfortable. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
On the return from our holiday we were…
On the return from our holiday we were kept waiting for almost two hours in 26 degrees heat before being allowed to board. Please bear in mind my wife and I are in our 80 s and at no time did anyone come and explain the reason for the delay. It was very disappointing, given we are regular users of Stena
28 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your review.
We are sorry to hear about your recent experience.
We understand how uncomfortable it must have been to wait for an extended period, particularly in the heat and given your circumstances. We also appreciate how frustrating it is not to receive timely updates during a delay. This is not the level of service we aim to provide, and we will ensure your feedback is shared with our team.
We do hope to have the opportunity to welcome you on board again and provide a much better experience.
Regards
Dave
Stena Line
Ferry on schedule and premium lounge…
Ferry on schedule and premium lounge with refreshments was excellent. More lounge chairs would be good but overall a very enjoyable journey.
Boking process was quick and easy and staff were extremely pleasant and helpful.
28 June 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We’re delighted to hear your sailing was on schedule and that you enjoyed our lounge.
We appreciate your suggestion regarding additional seating and are pleased you found booking easy and our staff helpful.
We hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Friendly staff at all times
28 June 2026
Reply from Stena Line UK
Good morning,
Thank you for sharing your review. We’re delighted to hear that you found our staff friendly throughout your journey. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
The ship was clean and the lounge was…
The ship was clean and the lounge was well supplied with nice friendly tireless staff
28 June 2026
Reply from Stena Line UK
Good morning.
Thank you for your 5 star review. We’re delighted to hear you found the ship clean and enjoyed the well-stocked lounge and friendly staff. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Take Stena Line in the summer time
Take Stena Line in the summer time
And the cruising is easy!
28 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We’re delighted to hear you enjoyed an easy and relaxing crossing with us. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
Priority boarding is now unavailable to…
Priority boarding is now unavailable to platinum members even if they pay !
28 June 2026
Reply from Stena Line UK
Good morning,
Thank you for taking the time to share your review.
We appreciate your comments regarding priority boarding no longer being available to Platinum members. We recognise this change may be disappointing, and your feedback will be shared with our team.
Thank you again for your feedback, and we hope to provide a smoother experience in the future.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for your review. We’re delighted to hear you had a quiet journey and found our staff very helpful. We look forward to welcoming you onboard again soon.
Regards
Dave
Stena Line
On time helpful staff clean shop
28 June 2026
Reply from Stena Line UK
Good morning,
Thank you for your 5 star review. We’re pleased your sailing was on time and that our staff were helpful. We look forward to welcoming you back onboard again.
Regards
Dave
Stena Line
Travel to Hook of Holland during the day
Travel to Hook of Holland during the day and take your caravan for free! This route is the heapest way across the channel and much more convenient than the other options. Enjoy the cruise and save money.
22 June 2026
Reply from Stena Line UK
Good morning,
Thank you for leaving us a review and for sharing your experience.
We’re delighted to hear you found our route convenient and good value, and that you were able to enjoy a relaxing crossing.
We really appreciate your recommendation and hope to welcome you onboard again soon.
Regards
Dave
Stena Line
Reply from Stena Line UK
Good morning,
Thank you for sharing your 5 star review. We’re delighted to hear you had a great experience on your journey to and from Holland. We look forward to welcoming you onboard again.
Regards
Dave
Stena Line
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