STERNGLAS Reviews 

1,876
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Ordering process was easy. You accepted Google Pay, which made it real easy. Didn't have to get my wallet. Order was delivered a day earlier than expected, which was nice. The watch itself appeare... See more

Rated 4 out of 5 stars

I wanted a quality watch with sapphire crystal, distinctive design, and non metallic band. I could not afford Nomos or Junghans, and found just the right balance in Sternglas. Only 2 caveats: 1. The... See more

Rated 5 out of 5 stars

This was a pleasant surprise! The curved sapphire glass and the elegant Bauhaus style of the dial exude a nice sense of calmness. The solar watch runs extremely accurately. The strap softened up quick... See more

Rated 5 out of 5 stars

Very smooth process from the order to the delivery. Delivered earlier than forecasted by Sternglas. I love my new watch ! Only one weakness : the package was not safely delivered by DHL (no ring, jus... See more

Company details

  1. Watch shop

Written by the company

STERNGLAS offers high-quality watches with Bauhaus-inspired designs, crafted from durable materials like scratch-resistant sapphire crystal and reliable movements – all at a fair price. The Germany-based company provides a 2-year warranty and offers free worldwide, duty-free shipping.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,876)

274 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with my purchase

Exceeds my expectations, and I was expecting a lot! Excellent quality and craftsmanship. Works and fits perfectly. Very fast shipping. Everything was/is perfect about my purchase.

18 June 2021
STERNGLAS logo

Reply from STERNGLAS

Moin Michaela!
Thank you so much for your wonderful review! We're thrilled to hear that the watch exceeded your expectations and that you are happy with the quality, craftsmanship, and fit. We always strive for perfection, and we're glad it shows!
Best regards from Hamburg!

Rated 5 out of 5 stars

Great minimalism!!

Great minimalism!!! I love it!

17 June 2021
STERNGLAS logo

Reply from STERNGLAS

Moin Adam!
We're delighted that you love the minimalist design! Sternglas watches are all about timeless simplicity and elegance—enjoy yours to the fullest!
Best regards from Hamburg!

Rated 5 out of 5 stars

I have purchase a Noas (Quartz)

I have purchase a Noas (Quartz) , I am completely satisfied with the watch

Regards
Pravin

13 June 2021
Unprompted review
STERNGLAS logo

Reply from STERNGLAS

Moin Pravin!
We're delighted to hear that you're completely satisfied with your Naos Quartz! Enjoy your timepiece, and thank you for choosing Sternglas.
Best regards from Hamburg!

Rated 5 out of 5 stars

Beautiful watch for our kitchen wall

Beautiful watch for our kitchen wall. Fast delivery! Thanks Sternglas!

11 June 2021
STERNGLAS logo

Reply from STERNGLAS

Moin Peter!
Great to hear that you love your new wall clock! We hope it adds a stylish touch to your kitchen. Thanks for your support!
Best regards from Hamburg!

Rated 5 out of 5 stars

Perfect quality and service after…

Perfect quality and service after ordering, plus high quality. Thanks

10 June 2021
STERNGLAS logo

Reply from STERNGLAS

Moin Simeon!
Thank you for your kind words! We're delighted that you're happy with the quality and service. Enjoy your timepiece!
Best regards from Hamburg!

Rated 5 out of 5 stars

The product looks amazing

The product looks amazing, I really like the non-ticking seconds dial

3 June 2021
STERNGLAS logo

Reply from STERNGLAS

Moin from Hamburg! We are so sorry that something wasn't right for you. However, we cannot infer any problem from your rating. Please let us know if we can solve your issue.

Rated 5 out of 5 stars

Excellent Website excellent service…

Excellent Website excellent service follow up...most of all product high quality and well built.

3 June 2021
STERNGLAS logo

Reply from STERNGLAS

Moin William!
We're delighted that you love the look of your watch and appreciate the smooth, non-ticking seconds dial! Enjoy your timepiece, and thanks for sharing your feedback.
Best regards from Hamburg!

Rated 5 out of 5 stars

Couldn't be happier

I wanted a unique watch for my son that had a simple and well designed face, while also presenting itself as a bit of a luxury image. The Sterglas turned out to be a perfect solution. Great value.

2 June 2021
STERNGLAS logo

Reply from STERNGLAS

Moin Peter!
That sounds like a wonderful choice for your son! We’re delighted that you found the perfect balance of simplicity, design, and a touch of luxury in our timepieces. We hope he enjoys it for years to come!
Best regards from Hamburg!

Rated 5 out of 5 stars

Excellent service

Excellent service, beautiful products.

31 May 2021
STERNGLAS logo

Reply from STERNGLAS

Moin Thijs!
Thank you for your wonderful feedback! We're so glad you're happy with both the service and the products.
Best regards from Hamburg!

Rated 5 out of 5 stars

Typical Germanic efficiency of product and service.

I received the watch within a week of getting the teaser email and subsequent order of the white faced minimalist Modesto watch. The watch arrived in suitably well designed embossed packaging. My first impression on opening the box was that of satisfaction, so often gorgeous photography can oversell a watch, but not on this occasion. More impressive was the quality of the branded quick release leather strap, nice soft leather with Sternglas etched on the metal clasp. The watch itself doesn't shout quality with its plastic body, but does reflect its price range. This is an uncomplicated watch with a strong emphasis on aesthetics, hopefully time will reveal it to be good value.

30 May 2021
STERNGLAS logo

Reply from STERNGLAS

Moin Peat!
Thank you for sharing your detailed thoughts! We’re so happy to hear that the design and quality of the Modesto watch have met your expectations. It's great that the leather strap and the packaging also left a positive impression. We appreciate your feedback on the plastic body, and we hope that over time, the watch continues to exceed your expectations and proves to be a great value.
Best regards from Hamburg!

Rated 5 out of 5 stars

Great product and service

Great product and service, as always.

30 May 2021
STERNGLAS logo

Reply from STERNGLAS

Moin!
Thank you so much for your continued support! We're thrilled that you're happy with both our product and service.
Best regards from Hamburg!

Rated 5 out of 5 stars

I have one of the first watches made by Sternglas

I have one of the first watches made by Sternglass. I purchased about 3 years ago. Still beautiful. Still works well. I still get compliments on it.

I thought I would try similar with a black face instead but found that on arrival, the change was not worth the cost.

But I definitely recommend Sternglas.

24 May 2021
STERNGLAS logo

Reply from STERNGLAS

Moin Claude!
Thank you so much for your continued trust in Sternglas! We're thrilled to hear that your first watch is still working beautifully and turning heads. We truly appreciate your recommendation and feedback.
If you ever decide to explore more options or need assistance with anything else, we’re here for you!
Best regards from Hamburg!

Rated 5 out of 5 stars

Great watch, great customer service

I bought my favorite watch from Sternglas (the Naos), and I absolutely love it. I've worn it a lot, and eventually it started ticking slower. I emailed Sternglas to see if they could service it, and they sent me a replacement just on my word. If I had another wrist for a watch I would buy another because of my awesome experience, and I would recommend the brand to any of my friends.

24 May 2021
Unprompted review
STERNGLAS logo

Reply from STERNGLAS

Moin Oliver!
We're so glad to hear how much you love your Naos! It's fantastic that your experience with Sternglas has been so positive, and we're happy to have been able to resolve the issue swiftly for you. Your trust and recommendation mean a lot to us, and we'd be honored to have you as a customer again in the future.
Thanks for sharing your experience, and feel free to reach out anytime!
Best regards from Hamburg!

Rated 5 out of 5 stars

Automatic dress watch of choice.

Wonderful addition to my collection of automatic watches. Elegant Low profile and comfortable on my wrist. Love the color of the dial. It has been my dress watch if choice.
Thanks

21 May 2021
STERNGLAS logo

Reply from STERNGLAS

Moin Mark!
We’re so glad to hear that the watch has become a beloved part of your collection! The low profile and elegance are definitely some of the standout features, and it’s fantastic that it’s your go-to dress watch. We hope it continues to impress every time you wear it.
Thank you for sharing your experience with us!
Best regards from Hamburg!

Rated 5 out of 5 stars

Great Watch. Great Service

The was shipped and arrived quickly to California. Also very pleased with the watch. Would definitely recommend.

18 May 2021
STERNGLAS logo

Reply from STERNGLAS

Moin James!
Thank you so much for your kind words! We're thrilled to hear that your watch arrived quickly and that you're pleased with it. We truly appreciate your recommendation!
Best regards from Hamburg!

Rated 3 out of 5 stars

Poor quality kautschuk armband

The build, finish and feel of the Marus are of a high quality, especially for this price category. The reasons for only giving it 3-stars is because:
1. The winding rotor sounds like it's scratches the inside of the back case cover producing a annoying sound .
2. The supplied kautschuk armband is poorly finished, extremely flexible/floppy, which makes it difficult to buckle up on your wrist.
I have ordered from another supplier a higher quality kautschuk armband. This is definitely the most disappointing thing on the Marus.

18 May 2021
Unprompted review
STERNGLAS logo

Reply from STERNGLAS

Moin!
Thank your for your honest feedback. We are happy to hear that you generally like the finish and feel of the Marus. Regarding the rotor. Their is a gap between the rotor and the movement since the rotor needs space to move. Depending on the watch and the way it is build the rotor can produce more or less noise. We are sorry if this bothers you, but hope you got used to it. Also we are sorry that you have trouble buckling up your strap. We have new kautschuk straps in our collection, maybe these will suit you better. If you have any questions don't hestitate to reach out.
Best regards from Hamburg!

Rated 5 out of 5 stars

Very elegant watch

I just received the watch yesterday and I am impressed with the workmanship and quality of the watch.

18 May 2021
Unprompted review
STERNGLAS logo

Reply from STERNGLAS

Moin Peter!
Thank you so much for sharing your feedback! We're thrilled to hear that you're impressed with the workmanship and quality of the watch. It's always wonderful when a product meets your expectations.
We hope it continues to serve you well, and if you have any questions or thoughts, feel free to reach out!
Best regards from Hamburg!

Rated 5 out of 5 stars

A few months ago I ordered a watch with…

A few months ago I ordered a watch with a leather strap. After a few months, the strap showed signs of wear. I contacted customer service and was immediately sent a replacement strap. The friendliness and naturalness with which this happened was very positive.

18 May 2021
STERNGLAS logo

Reply from STERNGLAS

Moin Klaas!
Thank you so much for sharing your experience! We're really glad to hear that our customer service was able to assist you quickly and that you were satisfied with the replacement strap. We always strive to make sure our customers feel valued and taken care of. We hope you're enjoying your watch, and if there's anything else we can do for you, just let us know!
Best regards from Hamburg!

Rated 5 out of 5 stars

I just received my watch and it’s…

I just received my watch and it’s beautiful watch I love it .

16 May 2021
Unprompted review
STERNGLAS logo

Reply from STERNGLAS

Moin Mohammed!
Thank you so much for your feedback! We're thrilled to hear that you love your new watch. We hope it brings you joy every time you wear it!
Best regards from Hamburg!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look