Stevensons - Edinburgh Reviews 44

TrustScore 4.5 out of 5

4.6

Elfin Square 1, EH11 3BF Edinburgh, Scotland, GB


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See what reviewers are saying

Rated 4 out of 5 stars

They send the items quickly even if postage expensive (and never free despite buying for 100s). Staff is always helpful. The main problem is that sizing is awful for all their items. You can’t tru... See more

Company replied

Rated 5 out of 5 stars

Stevensons Edinburgh is always a great place to shop as the staff are polite , knowledgeable and helpful. After a few visits, I can say that they are consistently helpful and friendly.

Company replied

Rated 5 out of 5 stars

I wish I could remember the name of the person who helped us, she was incredibly patient and informative and helpful and we could not have been more grateful. Could not have asked for better customer... See more

Company replied

Rated 3 out of 5 stars

Hockey top is now printed not embroidered and more expensive than last year. Feels like quality is reducing. Service in the shop was great.

Company replied


Company details

  1. #26 of 31 best companies in Uniform Shop
  2. #62 of 83 best companies in Children's clothes shop
  3. #350 of 622 best companies in Clothing Shop
  4. #121 of 214 best companies in Shoe shop
  5. #89 of 153 best companies in Sportswear Shop

Written by the company

Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.


Contact info

  • Elfin Square 1, EH11 3BF, Edinburgh, Scotland, United Kingdom

  • 0131 477 3922

4.6

Excellent

TrustScore 4.5 out of 5

44 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Very good service

Stevensons Edinburgh is always a great place to shop as the staff are polite , knowledgeable and helpful. After a few visits, I can say that they are consistently helpful and friendly.

15 January 2026
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Reply from Stevensons - Edinburgh

Many thanks for leaving a review.

Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff. When I ordered the wrong size they helped me get the right one for my daughter

11 July 2025
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Reply from Stevensons - Edinburgh

Many thanks for leaving a review, Ian!

Rated 5 out of 5 stars

Staff in store were excellent.

Staff in store were excellent.
Easy to use website
Quick delivery
Good Quality products

4 June 2025
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Reply from Stevensons - Edinburgh

We appreciate your time and feedback, Karen. Thank you!

Rated 5 out of 5 stars

Quick service

Ordered on-line at the weekend & was ready for collection on the Monday.

2 June 2025
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Reply from Stevensons - Edinburgh

Thank you for leaving a review!

Rated 5 out of 5 stars

Incredible customer service yesterday…

Incredible customer service yesterday at 5pm. A lovely lady in the shop couldn’t have done anymore to help us, she went out of her way. We can’t thank her enough.

27 May 2025
Unprompted review
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Reply from Stevensons - Edinburgh

Many thanks for your feedback Jo, it's much appreciated and we are thrilled to hear of the support provided by our team in store!

Rated 5 out of 5 stars

Very efficient process

Very efficient process, staff were helpful, my son is delighted to have a new school jumper too. Thank you!

12 May 2025
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Reply from Stevensons - Edinburgh

We appreciate the time taken in providing your feedback, Thank you!

Rated 4 out of 5 stars

They send the items quickly even if…

They send the items quickly even if postage expensive (and never free despite buying for 100s). Staff is always helpful.

The main problem is that sizing is awful for all their items. You can’t trust the sizing system and things just never fit. Always best to go there but it is now so far away…

26 October 2024
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Reply from Stevensons - Edinburgh

Thank you for your time & feedback, Hanna.

We are sorry to hear you have experienced difficulties in sizing your uniform. Should you ever require assistance with this in the future, please do get in contact with our customer service team who will be more than happy to assist!

Rated 5 out of 5 stars

Absolutely love ordering from this shop…

Absolutely love ordering from this shop the shop is amazing at dispatch trust me
I’ve only ever had great experiences with ordering delivery with DPD and quality of clothing is perfect

18 October 2024
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Reply from Stevensons - Edinburgh

Thank you so much for your time and feedback, Kim. We are truly thrilled to receive your kind comments and hear that you are pleased with our overall service. Many thanks!

Rated 5 out of 5 stars

Excellent service

Was able to pick the blazer up on the same day. Really helpful and friendly staff.

12 September 2024
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Reply from Stevensons - Edinburgh

Thank you for your time & review, Caroline; it's much appreciated!

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