We have used Stevensons for the past 9 years and must say their uniforms are always great quality and delivered in reasonable time. The option to click and collect at your local school is a real help... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fabulous experience with Hazel at Stevenson’s. We went in blind for a complete uniform for starting a new school, and she guided us through the whole process effortlessly. She gave great advice with r... See more
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Pam was knowledgeable and understood we wanted to buy school uniform with room to grow in and helped us strike the right balance of sizing for growth and not buying too big! Great customer service and... See more
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Both online and in-store experiences were smooth, convenient, and fast. The staff is very helpful and pleasant. Beyond the initial purchase, I also had to handle returns and exchanges, which were comp... See more
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Company details
- #27 of 32 best companies in Uniform Shop
- #57 of 80 best companies in Children's clothes shop
- #328 of 602 best companies in Clothing Shop
- #119 of 215 best companies in Shoe shop
- #84 of 149 best companies in Sportswear Shop
Written by the company
Independent family-owned business specialising in providing schoolwear and sportswear to over 550 independent and state schools across the UK.
Contact info
Uniform House, 7 Acrewood Way, AL4 0JY, St. Albans, United Kingdom
- 01727 815700
- customerservices@stevensons.co.uk
- www.stevensons.co.uk
4.4
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Kiri was very helpful
Kiri was very helpful. We recommend this store anyone who wants a fresh start for High School.
22 June 2026
Unprompted review
Reply from Stevensons
Many thanks for leaving a review.
Additional costs to consider
Originally purchased online but sizes are skewed so I had to return and go into the store instead. Postage is expensive.
On street parking was expensive however the staff member who served me was polite and helpful.
9 June 2026
Reply from Stevensons
Many thanks for taking the time to leave a review.
Reply from Stevensons
We are sorry to hear you are not satisfied. We would love to understand your experience in more detail. Please email further information to customerservices@stevensons.co.uk and we will happily investigate this further.
Kind regards,
Stevensons
Reply from Stevensons
Many thanks for leaving a review
Reply from Stevensons
Many thanks for leaving a review
Thank you for the fast delivery
Thank you for the fast delivery. My order arrived very quickly and was packaged with great care. Thank you.
12 June 2026
Reply from Stevensons
Many thanks for leaving a review
So easy to order online & send back…
So easy to order online & send back anything for exchange. Super helpful and responsive staff!
12 June 2026
Reply from Stevensons
Many thanks for leaving a review
Each year
Each year, the new design comes with completely different sizing, which is very confusing and does not make sense. For example, a size 28 sports top last year was extremely small compared to a size 28 this year.
This inconsistency creates unnecessary hassle, as I have to repeatedly order and return items. Although you offer a 24-hour free reorder window, the smaller sizes are often unavailable, which means I end up paying delivery costs multiple times. This process is also very time-consuming.
I have been experiencing this issue for the past five years, and it is both frustrating and unacceptable, especially given the high prices you charge.
8 June 2026
Reply from Stevensons
Thank you for leaving a review, and we are sorry to hear of your disappointment.
We will certainly pass your feedback onto the relevant teams. If you do require sizing advice, please don't hesitate to contact our customer service team or pop into the branch, and one of the team will be happy to help.
Many thanks,
Stevensons
Really quick delivery and return and…
Really quick delivery and return and reorder smooth
6 June 2026
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
Very professional
Very professional, prompt replies, and fast shipping. Extremely reassuring throughout the process. Absolutely deserving of 5 stars!
9 June 2026
Reply from Stevensons
Many thanks for leaving a review.
Thank you fast delivery and packed well
9 June 2026
Reply from Stevensons
Many thanks for leaving a review.
Very easy navigate through purchasing…
Very easy navigate through purchasing and returning items!
9 June 2026
Reply from Stevensons
Many thanks for leaving a review.
Reply from Stevensons
Many thanks for leaving a review.
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