Stewardsons of Hawkshead Reviews 

208
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that packages often arrive even earlier than expected. Consumers are also thrilled with the competitive prices and high quality of the clothing items available. People find the online ordering process very simple and efficient from start to finish. However, some people mentioned occasional issues such as damaged packaging during transit, items needing to be returned at their own cost, or products not being entirely suitable. Despite these minor drawbacks, most individuals remain extremely satisfied and eager to use the store again.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising the exceptionally fast and... See more

Product

Customers consistently note positive experiences with product, highlighting great prices, perfect fits, and... See more

Price

Users describe satisfaction with price, highlighting great deals and competitive costs compared to other... See more

Order

People report positive experiences with order, highlighting seamless and easy online placement alongside... See more

Service

Reviewers consistently report positive feedback about service, highlighting fast and efficient experiences... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant purchase, brought an Barbour, great price, perfect fit, I’d been looking at investing in one for a long time and finally found the perfect one: excellent efficient service provided from th... See more

Rated 5 out of 5 stars

Superb service. Quality item. Great price. Fantastic choice of sizes. They actually took the time to contact me by phone to inform me of a problem with my order. No company has ever bothered to do tha... See more

Rated 5 out of 5 stars

I bought my wife a Barbour Blearigg showerproof jacket from Stewardsons in Hawkshead the price was more than £70 cheaper than other retailers. Although I didn’t recognise the stores name but once... See more

Rated 5 out of 5 stars

Just had my first order delivered today from Stewardsons. (3 Items). Easy to order from and the best bit was the very fast delivery. I have another window open on the computer as Im typing this and am... See more


Company details

  1. #144 of 588 best companies in Clothing Shop

Written by the company

Stewardsons of Hawkshead is a family run shop established over 40 years ago in the pretty village of Hawkshead, in the heart of the Lake District. We have a long history of supplying quality outdoor and country clothing to local customers and visitors, people who work outdoors in the Lakes and those who come up for a few days' holiday. Our range of clothing includes classic items - Barbour waxed jackets, Hunter wellies, quilted jackets - and contemporary styles.


Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(208)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Size matters

Ordered a size 12 which was enormous so returned item immediately and requested a size 8. This was delivered straight away and I received it on 3.10.25. It fits perfectly. I was very impressed with the speed of my requests, both for the wrong size and the right size.

29 September 2025
Rated 5 out of 5 stars

Fabulous service

Fabulous service. Ordered on a Saturday morning just less than 24 hours later they were delivered. Great price as well. Highly recommend!

27 September 2025
Rated 5 out of 5 stars

Speed and Quality

The speed and quality of shipment was great especially considering that the order was international. The variety available online was great. I’ll look for them again when making my next Barbour purchase.

26 August 2025
Rated 5 out of 5 stars

Customer service

Phoned on Saturday with a query about coat sizings. They went and got an item from stock and took some measurements.
I ordered online later that day.
Despatched Sunday. Arrived Tuesday. Great service.
The coat was £70 cheaper than other retailers.

16 September 2025
Unprompted review
Rated 1 out of 5 stars

I didn’t receive my order yet

I didn’t receive my order yet. It was refused on Royal Mail and i did not receive my jacked, a refund or more information about the problem. If you have some News i Would like to know.

Thanks,
Vasco Gato

26 August 2025
Stewardsons of Hawkshead logo

Reply from Stewardsons of Hawkshead

Hi Vasco,
Royal Mail sent your parcel to Germany by mistake and as a result the shipment had to come back to us. We sent your order out yesterday. Apologies for the inconvenience.

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