Stewart & Gibson Ltd Reviews 

229
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 210 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and are securely packaged to fully protect items during transit. People also appreciate the reasonable prices and find the online ordering process to be extremely straightforward and convenient. Many buyers praise the exceptional quality of the goods received and the friendly, helpful support team available. However, some people mentioned occasional difficulties with couriers, delivery tracking, or managing specific drop-off arrangements. A few consumers also noted that packaging elements like loose screws or burst bags could sometimes create minor issues upon opening.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that items arrive well packaged and match... See more

Delivery service

Consumers find delivery service to be positive, consistently expressing satisfaction with the fast, prompt... See more

Service

Reviewers highlight positive aspects of service, consistently praising the friendly staff, helpful guidance,... See more

Order

People report positive experiences with order, highlighting smooth transactions, easy online navigation, and... See more

Price

Users describe positive interactions with price, frequently highlighting very reasonable and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arrived quickly. Rather too well packaged! As described. Only downside is it collects leaves as it is outside! Much better than my last one which collected rain water making it useless! Very happy w... See more

Rated 5 out of 5 stars

The item I ordered was very good value, (better than Amazon) it was despatched promptly & arrived well packaged. I can't comment on the actual weeding tool itself as it has rained every day so far thi... See more

Rated 5 out of 5 stars

As an age old gardener I understand the need for good quality fertiliser, Brexit put an end to that, until, after several years I found Stewart & Gibson. What a lifesaver for my garden. Stewart &... See more

Rated 5 out of 5 stars

Very friendly and helpful. Very reasonable price. Sam dealth with my order and inquiry and he was super. Carrier damaged the my item I complained to Stewart and Gibson and they replaced the item strai... See more


Company details

  1. #5 of 15 best companies in General Store
  2. #25 of 75 best companies in Childrens Toy Store
  3. #21 of 36 best companies in Fishing shop
  4. #142 of 375 best companies in Gift shop
  5. #44 of 92 best companies in Hardware Shop
  6. #123 of 394 best companies in Home Furniture Shop

Written by the company

Stewart and Gibson Ltd is a trusted name in the heart of Ballynahinch, with a reputation for providing high-quality products and exceptional service for over 100 years. Specialising in Quality Giftware, Home Accessories, Furniture, DIY, Fishing, Bee-Keeping Equipment, Garden Furniture & Equipment, Toys, Key Cutting and Hardware. We have built a loyal customer base by prioritising reliability, innovation, and customer satisfaction. Our dedicated team works hard to deliver the best solutions tailored to meet the unique needs of each client. Whether you're looking for Stellar Kitchenware, Key Cutting, a new Fishing Rod or some Garden Furniture, we take pride in offering personalised advice and products that ensure your satisfaction. As a family-owned business, we believe in the importance of community and local relationships. Our long-standing presence in Ballynahinch is a testament to our commitment to excellence and the trust we've earned from both residents and businesses in the area. At Stewart and Gibson Ltd, we continue to evolve, embracing new technologies and ideas to better serve our customers. We're proud of our legacy and excited for what the future holds.


Contact info

4.8

Excellent

TrustScore 5 out of 5

229 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(229)

212 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Good informaion and quick delivery

27 January 2026
Stewart & Gibson Ltd logo

Reply from Stewart & Gibson Ltd

Hi Kenneth thank you for your kind words, we hope to serve you again soon :)

Rated 5 out of 5 stars

Fantastic!

I have recently discovered Stewart and Gibson and I’m very impressed! Fantastic customer service and quick delivery! Would highly recommend shopping here.

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Great refuse bags

Very easy to order on line, fast delivery service, easy to use and just the right size.. Very strong with a drawer up closure. Excellent purchase.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

The team were fantastic.

The team were fantastic from the first call to purchase to the last e-mail providing an update on delivery. They really provided a brilliant service and I will 100% be back for other orders.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

A massive thank you to Andrew for going…

A massive thank you to Andrew for going above and beyond and saving our Christmas this year by getting Santa's big present shipped down to the Republic of Ireland in 24 hours!

From a very grateful and hugely relieved mum!

17 December 2025
Unprompted review
Rated 4 out of 5 stars

needed product quickly but took a few…

needed product quickly but took a few days to be dispatched and another 4 days on top of that for delivery, a week in total for being delivered to northern ireland 30 miles from where company is based and delivery cost was charged at £7:99 i post a lot of parcels with royal mail and only ever charged £3:90

13 December 2025
Unprompted review
Stewart & Gibson Ltd logo

Reply from Stewart & Gibson Ltd

Thanks for the review. After looking into your order we can see that we dispatched your order within 24 hours of it being placed. However, it seems that Royal Mail misdirected your parcel and it ended up in the mainland before coming back to NI. Apologies for this delay. Regarding the delivery charge, you were charged £4.99 for shipping and not £7.99. We're not sure where you got this figure from. We also gave you a discount on the order which will have reduced your order total further. Many thanks for the order. Kind Regards, S&G Ltd.

Rated 5 out of 5 stars

Not just any old Christmas Wreath hook

These beautifully crafted Christmas Wreath hooks look fabulous on my doors and they showcase the Christmas wreaths that I've made perfectly. They arrived super fast along with being really well packaged and excellent value for money.

27 November 2025
Unprompted review

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