sthcute.com Reviews 103

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

DO NOT BUY from this disreputable company. They sell cheap dresses which look cheap in person and they are impossible to return! Their customer service is terrible. I bought a dress for my daughter... See more

Rated 3 out of 5 stars

Just bought 4 items on separate orders (2 leggings/crop top and dress) for my girlfriend for her birthday on Valentine's Day. Offered me 15% off on dress and free shipping but that didn't happen. Al... See more

Company replied

Rated 1 out of 5 stars

Horrible quality. “Free returns” but you have to pay to return it to China- That cost more than the clothing. Unbelievably challenging to deal with. Do not buy from them. It’s a scam.

Rated 5 out of 5 stars

I got a stunning strapless dress from them for an upcoming event, and their fast delivery really impressed me. It arrived quickly, giving me enough time to prepare. Their efficiency made shopping enjo... See more

Company details

  1. Shopping Centre

Written by the company

Sthcute is a rapidly growing pureplay fashion brand selling women's clothing internationally.Our online team is constantly working to create a truly innovative shopping experience for our customers. We pride ourselves on providing our customers with a wide variety of high end gowns. We have been there for them for all of life’s important moments - your first kiss at the dance, graduation, the big interview and the wedding party.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

103 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DO NOT BUY from this disreputable company

DO NOT BUY from this disreputable company. They sell cheap dresses which look cheap in person and they are impossible to return! Their customer service is terrible. I bought a dress for my daughter's dance and she didn't like the fit or the quality so we tried to return it. Customer service had to email us back as there is no return ability on the website. They said we have to pay to ship it back TO CHINA! Instead of Rancho Cucamonga where it came from. So to send a $57 dress back it will cost $61 via USPS! Nowhere on the site does it tell you returns have to be shipped internationally. So they refuse to give me my money back and said if we send it back to CA ("a transfer station"), it would be considered unclaimed and destroyed! Unbelievable.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

Horrible quality, not free returns.

Horrible quality. “Free returns” but you have to pay to return it to China- That cost more than the clothing. Unbelievably challenging to deal with. Do not buy from them. It’s a scam.

1 October 2025
Unprompted review
Rated 3 out of 5 stars

Challenging Website

Just bought 4 items on separate orders (2 leggings/crop top and dress) for my girlfriend for her birthday on Valentine's Day. Offered me 15% off on dress and free shipping but that didn't happen. Also, would not let me sign up for their discounts b/c my email has a dot in the address before the @.

28 January 2025
Unprompted review
sthcute.com logo

Reply from sthcute.com

Dear Customer,


Thank you for your recent order. We understand that you have some questions about the discounts applied to your order.

We want to clarify that our free shipping promotion currently applies to yoga leggings orders only. For other products, a minimum order value is required to qualify for free shipping. Therefore, while your yoga pants order qualified for free shipping, your dress order did not meet the minimum requirement.

Additionally, we apologize for the inconvenience caused by the technical issue that prevented you from combining the new customer discount with other ongoing promotions. This issue has now been resolved.

We apologize for any inconvenience this may have caused. If you have any further questions, Please reach out to our customer support team at service@sthcute.com.


Best regards,
Sthcute Customer Support Team

Rated 5 out of 5 stars

This dress length is perfect

This dress length is perfect, the fit is spot on, and the material feels amazing on the skin. It's very breathable, making it ideal for a beach party. I wore it to one and it was a hit.

11 November 2024
Rated 5 out of 5 stars

The clothes are crafted with…

The clothes are crafted with exceptional quality. Moreover, their customer service has significantly improved. It's evident that the team is dedicated to providing a top-notch shopping experience.

14 May 2024
Rated 4 out of 5 stars

Great quality

I ordered a lace fishtail maxi dress, which fits perfectly. The most beautiful and unique dress I have found!

8 May 2024
Rated 1 out of 5 stars

LITERALLY A SCAM

First of all, the dress I ordered has nothing to do with what I ordered, for a 57 usd dress, I got a 10 usd dress. Quality is awful and color is totally off. When trying to return, you have to send item back to CHINA which costs more than the dress. Never in my life ordering from this site again. This is a scam. Not even shein has this type of quality and clothes are a lot cheaper there. I SUGGEST YOU AVOID THIS COMPANY AT ALL COSTS. I wish I has read the reviews before ordering something from this site.

27 May 2024
Unprompted review

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