Stitchtastic Reviews 2,640

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its efficient service, quick order processing, and fast delivery. Many highlight the excellent quality of products and the wide variety available, making it easy to find what they need. People also appreciate the clear communication and tracking updates provided for their orders. However, some customers experienced issues with delivery providers, noting extended transit times. A few also mentioned problems with product descriptions or the clarity of printed guides, which impacted their ability to use the items as intended.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the wide selection of... See more

Delivery service

People report positive experiences with delivery service. Customers frequently praise the prompt and quick... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease of placing orders,... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and promptness. Many... See more

Quality

Users describe positive interactions with quality. Customers consistently praise the excellent quality of... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve only ordered twice from Stitchtastic and I’ve had a great experience each time. Super quick dispatch, great variety of products (shopped for various DMC threads and aida cloth) and the prices rea... See more

Rated 5 out of 5 stars

I needed some Aida and embroidery skeins for a project and happened upon Stitchtastic online. They had everything I needed and at a great price. Not long after ordering, I discovered that I had made a... See more

Rated 5 out of 5 stars

Well laid out website, had everything I wanted at reasonable prices and delivered within notified time. Would recommend to other avid crafters. Will also order again myself when Supplies needed for my... See more

Rated 5 out of 5 stars

A very positive shopping experience with this firm who get their orders out very quickly. All my items were carefully packaged and tracking meant I could follow the order and be at home to receive it... See more


Company details

  1. #10 of 58 best companies in Arts and Crafts Shop
  2. #7 of 59 best companies in Craft shop
  3. #6 of 48 best companies in Fabric Shop
  4. #34 of 175 best companies in Hobby shop
  5. #3 of 5 best companies in Needlework shop
  6. #1 of 3 best companies in Thread Supplier

Written by the company

Great prices on counted cross stitch charts, kits, aida & evenweave fabrics, threads and needlework accessories.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great stock! Great service!

I needed some Aida and embroidery skeins for a project and happened upon Stitchtastic online. They had everything I needed and at a great price. Not long after ordering, I discovered that I had made a mistake and contacted Stitchtastic, they were very quick, helpful and professional and were able to amend my mistake. I’d definitely buy from them again as they have a great selection of stock, decent prices and have top notch customer service. Thanks very much!

22 August 2025
Rated 5 out of 5 stars

Very reasonable prices and extremely…

Very reasonable prices and extremely good delivery service, ordered one afternoon and received the following morning and that’s without requesting next day delivery!
My go to company for all my cross stitch threads.

6 August 2025
Rated 5 out of 5 stars

Great Experience! Excellent Product!

This was the first time I made a purchase on ESTY. I could not find the Aida Cross stitch bands locally, so I had to reach out to another source. I chose Stitchtastic and am so happy I did. The purchase on-line was easy. I received messages from the shop as my purchased was processed and the Royal Mail constantly updated me as to where my package was! When I received my package I couldn't have been happier. It was exactly as expected! I hope to do business with them in the future!

4 August 2025
Rated 5 out of 5 stars

What a wonderful site !

What a wonderful site !! I ordered my material on a Monday and it was delivered on Wednesday such great service wish every site could follow their example. I certainly will be using Stitchtastic again and will be recommending them to friends and family. 🙂

13 August 2025
Unprompted review
Rated 5 out of 5 stars

Good service

I have always been happy with items I have ordered from Stitchtastic. The cards I bought on this occasion are very nice, and I plan to order some more.

24 July 2025

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