Stoneside Blinds & Shades Reviews 

1,656
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and pleasant demeanor, making every interaction positive and productive. Many highlight the exceptional service, noting efficiency, punctuality, and thoroughness from initial consultation to the final installation. The quality of the products, including blinds and shades, is consistently described as top-notch, beautiful, and premium, exceeding expectations. People appreciate the smooth user experience, from design consultations that offer suitable options and expert advice to seamless installations, with installers often leaving homes cleaner than before.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as professional, knowledgeable,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism, knowledge, and... See more

Product

Reviewers highlight positive aspects of product, with many expressing their love for their new blinds and... See more

User experience

Customers consistently note positive experiences with user experience, with many describing it as great,... See more

Quality

Users describe positive interactions with quality, with many reviewers highlighting the premium look and feel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Stoneside stands by their brand. The quality is top notch. The company is highly rated today because of product workmanship, and excellent installers (Jonathan Shivley, specifically), and the Cu... See more

Rated 5 out of 5 stars

The installer arrived on time, was extremely polite and considerate. He was also respectful of my home and property and diligently cleaned the area after the installation. I was really impressed with... See more

Rated 5 out of 5 stars

Jason the Representative that came out on first visit was very Professional. He explained everything and did a Great Job !! All the way thru the order. Measuring crew and installer Oliver Awes... See more

Rated 5 out of 5 stars

We had Sarah N for consultations and Jerry for installation. Great experience; I would use them and Stoneside in general again! Sarah’s consultation was excellent; I had only one idea for what I might... See more


Company details

  1. Window treatment store
  2. Blinds shop

Information provided by various external sources

Stoneside manufactures custom-made blinds, shades and custom draperies and sells direct to the public. Our design consultants and installers help you select and design the perfect shades and blinds to fit your needs, measure your windows and install the finished product.

Written by the company

Our Guarantee

Satisfaction Guarantee

Our design consultants bring the showroom to you and work in collaboration with you to find the right window fashions for your style and needs. If for any reason you don't love the choices you made, just give us a call within 30 days of installation and we will work with you until you are satisfied and provide you a 50% discount on any replacement products.

Contact info

5.0

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(1,656)

211 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service!

We purchased six shades a year ago. Had a problem with one of them—the issue was taken care of quickly and professionally, and we were told to call again if we needed to. Wonderful to be treated like a person, instead of yesterday’s news.

17 February 2026
Rated 5 out of 5 stars

Stoneside Motorized Shades…

Eight months ago I ordered motorized shades from Jason and Brandon installed them in the front of my house. I have enjoyed them so much that I ordered more from Jason for the back of my house. Brandon came back and installed them a few days ago. Jason and Brandon were both very helpful, polite, and professional. The shades look fantastic and the motorized feature is so convenient. I am glad I went with Stoneside!

11 February 2026
Rated 5 out of 5 stars

Great service

Dustin came to reinstall roller shades that had to be removed due to new windows being installed in our building. He was super quick, efficient, but helped answer my many side questions as well!

4 February 2026
Rated 5 out of 5 stars

Excellent Design & Installtion!

The installers and the entire installation of our Shades was top notch! Everything was explained demonstrated, the Shades turned out just as imagined...we are very thankful of Hala expertise and insight when selecting the right light filtering shades.
would definitely recommend your team at Stoneside.
Steve & Deb

4 February 2026
Rated 5 out of 5 stars

Excellent business!

Dana offered great customer service and valuable insights to help us find an appropriate blind for our very large kitchen window. Scott verified and double checked the measurements for the blind before it went into production. Stoneside kept us timely informed about the status of our order, and Amun installed the blind without any issues or problems.

We are very pleased with our purchase and have ordered additional blinds from Stoneside, which is an excellent business!

22 December 2025
Rated 5 out of 5 stars

From start to finish all personnel…

From start to finish all personnel involved with making sure my experience was satisfactory did an excellent job. Caesar wanted to make sure my shades were working correctly before finishing. He was on time, contacting me when he was on the way. He was friendly, courteous and professional. I will continue to contact Stoneside for all my window covering needs.

29 January 2026
Rated 5 out of 5 stars

Project done right

From the initial contact to installation completion every step of the process was smooth, easy, on time. Everyone is very friendly, professional, eager to satisfy. Really a pleasure to deal with. The product offered (new blinds) is high quality and custom made. Kudos to James Urinyi (designer) and James Southside (installer) for always showing on time, communicating and doing great work.

28 January 2026
Rated 5 out of 5 stars

Wonderful Experience

We had an absolutely wonderful experience with Stoneside Blinds and Shades, and we couldn’t be happier with our beautiful new kitchen shades.

From the very beginning, Alex, our designer, was phenomenal. He truly listened, offered thoughtful guidance, and helped us choose shades that look perfect in the space. His eye for detail and design expertise made the whole process feel easy and collaborative.

The measuring and installation team — Carlos, Edgardo, and John — were equally outstanding. They were professional, meticulous, and incredibly skilled. We had a tricky situation where our countertop could have bumped into a shade when it was pulled down, and they handled it flawlessly. They anticipated the issue, problem-solved on the spot, and made sure everything worked perfectly without us having to worry about a thing.

Beyond the quality of the work, what really stood out was how kind, caring, and respectful everyone was. You can tell this is a company that genuinely values its people and its customers.

We highly recommend Stoneside Blinds and Shades — beautiful products, exceptional service, and truly wonderful people from start to finish.

15 January 2026
Rated 5 out of 5 stars

1st time customer experience

Jason was great to work with and made the process incredibly easy. He was very knowledgeable and help find our window selections and color to fit our new construction. Brandon, the installer also did a great job ensuring that the insulation is exactly how we wanted it. Overall, a great experience in value for our new home!

17 January 2026
Rated 5 out of 5 stars

A fantastic experience!

My interactions were mainly with 3 people. My sales rep Lisa Gall was terrific - very knowledgable and patient - I feel like she really worked with me to find the best solutions for my home. Francisco who did the installations (3 different visits) was also fantastic - always on time, very quick, and each install was perfect. Lastly, John who did the scheduling was very helpful and kind. All in all - a great experience. I'd never heard of your company (sorry!) but found you after an extensive internet search. I had a quote from one other vendor and your pricing was slightly better (very important!). And so I just recommended you to a friend!!!

13 January 2026
Rated 5 out of 5 stars

Stoneside stands by their brand

Stoneside stands by their brand.
The quality is top notch.
The company is highly rated today because of product workmanship, and excellent installers (Jonathan Shivley, specifically), and the Customer Service Dept., which covers Portland Metro/SW WA.
Nancy W
WA

10 January 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look