stoolsonline.co.uk Reviews 

108
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

Ordered stools for kitchen which on measurements should have been 1inch lower than old ones but turned out a bit higher. Seat also smaller than expected, so do the job but would not have chosen them i... See more

Company replied

Rated 5 out of 5 stars

This is absolutely one of the best companies I have ever dealt with. Due to the current crisis the bar stool we wanted was not available as that shop had closed so Zed sourced 5 close alternatives fo... See more

Rated 5 out of 5 stars

Cant praise these enough, bought 2 bar stools last april excellent service arrived when they said and more than pleased with purchase as wanted lime green stools and these were one of only a few that... See more

Company details

  1. Kitchen supply shop
  2. Home Furniture Shop
  3. Interior designer
  4. Living room shop

Written by the company

Kitchen stools, breakfast bar stools, bar stools, swivel stools, chrome, stainless steel, brushed, satin, beech stools, adjustable stools, buy online uk Free UK Delivery


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

108 reviews

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4.3

All reviews

(108)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service from beginning to end when looking to buy a piece of furniture. Communication was very prompt throughout and very efficient in dealing with a purchase query. Would highly recommend and would shop from here again.

20 August 2019
Unprompted review
Rated 5 out of 5 stars

Great Service and Product

Great Service and Product

When we had questions, the store Manager was very quick to answer via phone or email. So in Terms of communication, we were very pleased.

We ordered 4 Poseur Tables and they are beautiful.

Delivery was fairly quick, within a week and at no extra charge.

This might be normal of course but you do have to have a drill to fix the stand to the wood top. A screwdriver won't do as such. But the tables are worth the extra effort in any case.

Hope to do business again soon.

27 April 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant. My whole experience of this company was a joy. The product is excellent, the idea of making an offer is innovative, the service both on the phone and by email outstanding. Delivery on time and product in pristine condition I wholeheartedly recommend this company. Carol vdS

23 March 2018
Unprompted review
Rated 5 out of 5 stars

Absolutely would recommend this company…

Absolutely would recommend this company to everyone. First class service from start to finish. I will definitely use Stoolsonline again without a doubt. Everything I asked for they provided whether it be product information or technical help, very clear and very quickly and, believe it or not, the quoted delivery time was met to the minute, so hats off to their delivery carrier too. Product, service and delivery-Just great!!

16 February 2018
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. Unfortunately the stools were not as expected but the customer service to arrange the return of the stools and for the refund into my account was exceptionally good.

14 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service from Zed

Excellent service from Zed - we had a mix up with the delivery and he sorted it our promptly. These company has m recommendation. And the stools I purchased are excellent quality.

6 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent responsiveness to all my …

Excellent responsiveness to all my queries . even when I had triouble ordering .. phone and email support both excelllent .. delighted with my products and look forward to doing business with these guys again.

4 December 2017
Unprompted review
Rated 2 out of 5 stars

Sent email...no reply

Sent email...no reply. Tried to call and just got an answerphone message.

29 November 2017
stoolsonline.co.uk logo

Reply from stoolsonline.co.uk

hello thank you for your time and effort to leave us your comments - please can you let us have your order number so we can answer your query. it is a shame that no message was left as we would have responded. due to black friday we have received a lot of emails and are a little behind in answering them. please can you be in touch so we can resolve any issues you have. we are a family run business priding ourselves on our service so would appreciate the opportunity to resolve any issues you have many thanks zed

Rated 5 out of 5 stars

Oslo oak stools

The wooden stools were ordered are absolutely amazing. The quality and finish is exceptional. From start to finish the service I have received from stools online has been first class. I would definitely recommend them to everyone.
Thank you once again.

Tracey Hills

14 November 2017
Unprompted review
Rated 5 out of 5 stars

Great service and product

Fabulous swank bar stools were delivered promptly and on time, I was kept informed of delivery progress and the stools were easy to assemble and great quality. Thank you!

13 November 2017
Unprompted review

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