Storagefactory Reviews 2

TrustScore 4 out of 5

3.8

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Company details

  1. Warehouse

Information provided by various external sources

At Storage Factory we have two branches located in Exeter and Salisbury. Each branch offers affordable, secure and convenient storage solutions for your home or business, as well van hire. At our Exeter branch we offer storage containers ranging from 6ft to 40ft. At Salisbury we have self storage units that range from 10 to 200 square feet. If you are moving house or simply don't have enough room at home, your business is growing or you're fed up with boxes taking over your office, we have a storage solution for you.


Contact info

3.8

Great

TrustScore 4 out of 5

2 reviews

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Rated 5 out of 5 stars

I’ve had a really positive experience…

I’ve had a really positive experience with The Storage Factory in Salisbury. The facility itself is clean, secure, and well-maintained, which gave me confidence that my belongings were in good hands.
What really stood out, though, was the excellent customer service. Kelly, the manager, has been absolutely brilliant throughout. She’s friendly, professional, and incredibly helpful—always willing to answer questions and go the extra mile to make sure everything runs smoothly.
Moving and storage can be stressful, but Kelly made the whole process straightforward and hassle-free. I wouldn’t hesitate to recommend The Storage Factory in Salisbury to anyone looking for reliable storage with top-notch service

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Many thanks to Dominic

Many thanks to Dominic, Byron and Jade for their help with my second move in 3 months from the Storage Factory into my new rental home. Also for helping to sort out a smaller unit for the things I have had to leave at the Storage Unit and for speedily sorting out the finances.
I cannot recommend the Storage factory highly enough.

24 April 2018
Unprompted review

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