Staff were friendly and clearly answered all our questions. There have been no surprises. The 24 hour availability has turned out to be very helpful - even though we didn't think we'd need it. The... See more
Company replied
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See what reviewers are saying
Very fast and easy to sign up and pay, immediate access and free padlock for your storage container. Value for money Very friendly knowledgeable staff.
Company replied
Customer care is at the heart at what they are good at. Ensuring that the site is clean, the units to hire are also clean and tidy. We have used storefirst for a number of years, Rightmove Rem... See more
Company replied
Great customer service, whenever I had any questions through email, I received responses within minutes of asking. Everything had clear instruction and was answered clearly. Would certainly recommend... See more
Company replied
Company details
- #6 of 28 best companies in Self storage facility
- #13 of 54 best companies in Storage facility
About Store First Self Storage - Derby
Written by the company
At Store First, we believe in offering the best value self storage units, which is why we include a free collection service, flexible contracts, and an exclusive 50% discount for the first 12 weeks. Our facilities also provide free Wi-Fi, kitchen areas, boardroom access, and parking, making storage more convenient than ever.
Store First is the UK’s number one choice for self storage units, offering individuals and businesses a secure, modern, and cost-effective storage solution. Whether you’re moving house, renovating, or need extra space for your business, we provide clean, spacious, and easily accessible storage units in a variety of sizes to suit your needs.
Unlike outdated lock-ups and garage spaces, our purpose-built self storage centres are designed for convenience and security. We offer secure 24-hour access, CCTV monitoring, alarms, and fob-entry systems, ensuring your belongings are safe at all times. Plus, every unit comes with a free heavy-duty padlock for added security.
Our friendly, knowledgeable teams are on hand to provide exceptional customer service, and with locations across the UK, Store First delivers hassle-free, all-inclusive self storage tailored to your needs.
Contact info
Store First Derby, Riverside Road, DE24 8HY, Derby, England, United Kingdom
- 01332 289 289
4.6
Excellent
37 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service
Excellent service, really helpful staff and very well priced.
26 January 2026
Unprompted review
Reply from Store First Self Storage - Derby
Thanks so much for the great feedback. We’re really glad you found the team helpful and the pricing good value. It means a lot to us, and we hope to see you again if you ever need storage in the future 😊
Great service from Ben
1 December 2025
Reply from Store First Self Storage - Derby
Thanks so much for the 5 stars for our Derby store! We're thrilled to hear Ben and the team have been able to help with your storage needs. Thanks again for choosing Store First.
EASY ACCESS
24 November 2025
Reply from Store First Self Storage - Derby
Thanks so much for the 5 stars for Derby - we're glad to hear you've found it easy access. Thanks again for choosing Store First.
Very professional and helpful staff.
Very professional and helpful staff.
courteous and helpful towards your needs with full explanation of rules and details to enable the first time user to relax and feel comfatable using the facillity.
18 November 2025
Reply from Store First Self Storage - Derby
Thank you for the kind words for our Derby storage team - we're glad you have found the team professional and helpful - they strive to make every customer experience stress-free and smooth and we're happy to see this has been the case for a first time customer!
Excellent service at a very reasonable…
Excellent service at a very reasonable price. Easy to access at all times.
1 November 2025
Reply from Store First Self Storage - Derby
Thanks for the 5 stars and great review for our Derby store! We're glad to hear you've experienced excellent service and found the price to be reasonable and easy access to your unit. Thanks again for choosing Store First.
Great customer service
Great customer service. Kept me informed. Loved the flexibility and good price
Would highly recommend
19 September 2025
Reply from Store First Self Storage - Derby
Thank you for the great review for our Derby self storage centre! Good to hear that you loved the flexibility and price of the units. Thanks for the recommendation!
Easy to speak to ease to get to…
Easy to speak to ease to get to storage.
Staff helpful.
Only one ladies toilet which access toilet too, not great.
17 November 2025
Reply from Store First Self Storage - Derby
Thanks for sharing your experience with us. It’s great to hear you’ve found the team easy to speak to and the site straightforward to access. We really appreciate the shoutout for our staff too.
We’re sorry to hear the toilet setup hasn’t been ideal for you. Your feedback is genuinely useful and we’ll make sure it’s passed on so we can look at how to improve this area.
Reply from Store First Self Storage - Derby
Thank you for the 5 stars and review for our Derby self storage! We're glad to hear you've had a great experience and would love to welcome you back if you ever need storage again.
Reply from Store First Self Storage - Derby
Thanks for the 5 stars for our Derby store! We're pleased to hear you've had a straightforward experience and the team have been helpful!
Friendly helpful staff made it easy…
Friendly helpful staff made it easy to put household into storage
8 September 2025
Reply from Store First Self Storage - Derby
Thanks for sharing your experience! We’re delighted to hear our team made storing your household items easy and stress-free.
Reply from Store First Self Storage - Derby
Thanks for the 5 stars and lovely review for our Derby storage team - we're glad you've had a great customer experience.
Professional and straightforward
Quick and easy. Hassle free. I received a prompt response to book me in, professional and clear instructions. Very smooth and efficient service.
16 November 2025
Reply from Store First Self Storage - Derby
Thanks so much for the great feedback for our Derby team. It’s brilliant to hear your move-in was quick, clear and completely hassle-free. We’re glad the team could get you booked in promptly and keep everything straightforward from start to finish.
Really appreciate you choosing us!
I used Store First Self Storage whilst…
I used Store First Self Storage whilst in between homes, and I was really pleased, I had 100ft unit, which was just enough for my 3 bed home contents, and the fact that I could gain access 24/7 was fantastic. Would highly recommend. Thank you
28 October 2025
Reply from Store First Self Storage - Derby
Thanks so much for your feedback for our Derby team! We’re thrilled to hear the 100ft unit was the perfect fit and that 24/7 access made your move easier. We really appreciate your recommendation and for choosing Store First!
They are there to help.
Found them easy to correspond regarding in what i needed. Thank you.
20 January 2025
Reply from Store First Self Storage - Derby
Thank you for your wonderful review! We're glad to hear our Derby team have been able to help with your storage needs. Thanks for choosing Store First Derby!
Storage with Store First is so easy
Storage with Store First is so easy. We have changed the size of our unit several times and it’s never a hassle to them. They also advise on the size you may need. There’s no pressure to purchase additional products. We have never had an issue with security. The site is very convenient, right next to where I work! 😊
11 March 2025
Reply from Store First Self Storage - Derby
Thank you for your fantastic review! We're very happy to hear youve had an easy storage experience and our Derby team have been able to help with your needs. Thank you for choosing Store First.
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