Store First Self Storage - Preston Reviews 34

Never used a storage facility before but would certainly recommend using store first self storage. The facilty provides 24/7 access which is convenient and secure.
The customer service was excellent, the staff member was very helpful and accommodating and assisted with the unit sizing and logistics. The unit is very clean and the introductory offer was a bonus.

Great, staff, really helpful. Rob & Joshua, and others give great advice and help you to get the right unit. Would highly recommend.

Fantastic, I had down sized property and all my stuff filled my new place giving me no room to decorate or for the plastering to be done.
Son only had a small van.
They came with a van waited while my son and mate filled the van with my stuff then went to the lock up we're my son met him nice polite lad then put it in storage. 64.00 for the month and that was with the young man and van. Special offer on at the moment.
My son said mum plenty more room for more stuff no problem and I can go down any time you like.
Excellent service, fantastic communication all insured as well. I would highly recommend them.
Happy customer.

Great customer service, good rates, always willing to help. Unit feels safe and secure, easily accessible. Can't recommend enough

Friendly and knowledgeable staff. Clean secure facility with great prices. One stop shop. 100% would recommend!

I tend not to leave reviews often, but this place easily warrants it. I used a large unit for two months earlier this year due to an unanticipated property move. This place was the only part of the entire process that had zero stress or pressure, when navigating the logistics of everything to do.

Firstly, this is not the cheapest storage place in the area, which you possibly already know. However, when checking alternatives, I had suspicions it would be a false economy to go elsewhere and lose the services this company provide - and after using this place for several months and completing the move, my suspicions were easily warranted.

Sign up procedure: Quick and easy. No upfront deposit required. You just pay upfront for 4-week blocks, but you can stop with 1 day notice and they will refund you any unused days once your unit is empty.

They provide:
One free large van collection if you are a new customer and local to the area. This was a game changer as it substantially reduced the cost of a self van hire or removal firm to move things in (and further justifies their rates). Their van will arrive at your location at an agreed day/time, let you load their van in the order you prefer, and then drive back to the storage place for you to unload.

24/7 access. This was also a game changer as most competitors had limits on access days and times. Even if you intend to operate within Mon-Fri 9-5, things can go wrong (motorway closures, road incidents, delivery companies don't arrive on time etc... or maybe you simply forgot the odd item). I spent most of the moving time in the early evenings and weekends which suited my schedule and helped immensely.

Free padlock. Not much for some - but it saves hassel until you can grab your own if you didn't arrive with one.

Large loading bay. I ended up visiting about 20 times all told. There was only once when I needed to wait 5 minutes until a parking bay became available on an exceptionally busy weekend. All other times there was plenty of space.

They provide small and large flatbeds and lift forks to help shuttle everything from the loading bay into your unit. I had no issues moving anything from small tubs through sofas.

A shop with boxes, protective packaging, dust covers, tapes and other items. Useful once everything is in place if you notice you misjudged storage plans! They also have large TVs showing 24/7 CCTV monitoring for your peace of mind.

A PO box/recipient service if you need anything delivered here directly (I didn't have a need for this myself).

Toilets and a kitchen room with free tea/coffee, vending machine, microwaves. This really helped with the larger moving days!

The building is also kept very clean and tidy - it was actually surprising when I first arrived given the nature of their business.

The team themselves are also very cheery and helpful. Rob, the manager of the Preston location clearly knows his craft, as well as predicting the kinds of queries or concerns customers who are in the process of moving house may have.

I would definitely use this facility again in the future if/when needed.

Amazing experience with storefirst ! Easy, clear, no issues, 24h entry. I will definitely recommend this company.

I’m very happy with my experience I was moving house and needed to store some things until I got a shed.
I was signed up by Leah who got me a fantastic deal for my needs.
The process of using my locker and storing things were very straight forward I felt my belongings were safe and it was very useful for my needs.
Daniel was great and helped me put my belongings in and out and showed me how everything was used.
Overall this was a great service and I’m very pleased.

Friendly helpful staff and the units are so clean and tidy

absolutely brilliant, very handy and worked perfect for when my house was ready. excellent and really helpful

Excellent help before and during storage. Easy to use and good price.

Seamless experience with Store First Preston. Arranged a free pickup, they arrived at the agreed time and with an appropriately sized van. Signup process easy and facility is well secured. Highly recommended

Excellent service. Very friendly staff and the whole process of hiring a storage space was made easy.

The staff are really friendly, helpful and efficient. The storage area is very secure and clean. Great value for money.

Not happy about the increase in prices !!!

what you see is what you get, helpful and clear terms and conditions and good value for money

Gives no option to not give number when shopping for quotes, recieved countless texts, calls and emails every day since and had to block numbers. Really doesn't make one want to go ahead with the company. Please chill out.

The attention to detail in determining the suitable unit size.

All the lads are so friendly and helpful. Was so grateful to them on the day of my move and made it a lot less stressful.

Brilliant so far - the guys at Preston have been quality.