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Rated 1 out of 5 stars

Dishonest company that promotes listings takes a commission then claims the item they promote violates their terms. No such term is stated. "At our discretion" isn't a term anyone can adhere to. Threa... See more

Rated 1 out of 5 stars

I hope their entire business crashes and burns I had a truly awful experience and paying through PayPal Credit card to dispute the payment is useless I ordered a beautiful coat but 3 months late... See more

Company replied

Rated 1 out of 5 stars

Jessicarsgoods20019 Store tried to rob me FRAUD unfortunate Storenvy Jessicarsgoods20019 tried to rob me $3000 plus hidden fees with a fake Samsung QLED 8K TV ad and never responded emails and nobo... See more

Rated 1 out of 5 stars

MY ORDER ID ##3348ET MY ORDER ID ##3348ET contact infonine1nine²⁴¹###### five six6twoMy boyfriend purchased earrings from sweetcreatures for my birthday. Weeks went by without any shipping confi... See more

Company details

  1. Online marketplace
  2. Internet shop

Written by the company

Storenvy is home to emerging brands and inspired goods. It's a place where you can launch a custom store in minutes, and a place where you'll discover amazing, one-of-a-kind things you can't find anywhere else.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

196 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Mismanagement and No Results

This place is so incredibly mismanaged. May be a great place for startups but rule 1 is to be honest with your customers. Rule 2 is to not make excuses. Failure on both counts. Spent money with no results. Count on BBB getting a note.

21 November 2020
Unprompted review
Rated 1 out of 5 stars

CHARMING SHOP? STOREENVY?

PLACED MY ORDER SEPTEMBER 03,2020 AT 7:52 PM... IT'S NOW NOVEMBER 11 2020?? I'M IN PENNSYLVANIA ...I CONTACTED/ E-MAILED STORE ENVY THEY BASICALLY SAID I HAD TO CONTACT CHARMING SHOP... SO THEY REALLY BURNT ME FOR 30$ THOUGH.. I NEVER EVER GOT MY CRAYON BOX MAKE UP PALLET FROM CHARMING SHOP AKA STORE ENVY.. WHERE'S MY ITEM? THIS MAKES NO SENSE, 2 MONTHS WAITING N NOTHING...

11 November 2020
Unprompted review
Rated 5 out of 5 stars

SHOP KITCHEN MARKET!

I am extremely pleased with the store: Kitchen Market ! They were hit hard with the wild fires and the natural disasters here in California and they still honored their initial LOW COST for their top quality product! The owner was extremely helpful and accommodating with my order. I even had to change the shipping address last minute and Anne made the transition seamless! I am PLEASED to say that we will be doing LONG TERM business with them!

10 November 2020
Unprompted review
Rated 5 out of 5 stars

Friendly, seamless transaction!

The wheat and pumpkin loaf pan from Kitchen Market was exactly as described, arrived perfectly packaged, and the owner went above and beyond what any customer could expect, to ensure a quick delivery, despite all the challenges and obstacles faced in recent months. Friendly, seamless transaction! Thank you!

10 November 2020
Unprompted review
Rated 1 out of 5 stars

Beware! Look for your item elsewhere!!

Unfortunately I ordered an item from a store in this site, and like so many others here, I have not received my item. The store info said shipping time was five to eight days. It's been almost three weeks, and no response from the store. The Storenvy service is also no help, because they say you have to contact your bank to file a claim. I'm just glad I'm only out $18 instead of more. I cannot recommend this site at all.

30 October 2020
Unprompted review
Rated 1 out of 5 stars

Storenvy should be called Storempty

I ordered an item through Storenvy. Never got my order. After 3 weeks I contacted the seller 3 times by email, nothing. I contacted Storenvy. They said I would receive a response in 3 business days, nothing. I requested a refund, nothing. My suggestion don't use Storenvy. Should be called Storempty.

30 October 2020
Unprompted review
Rated 5 out of 5 stars

I get more success

Before joining with Storeny.com, I have join in many marketplace to sell my products. After joining, I get more success to sell my helmet on this platform and my customer never happy with storenvy!!!

23 October 2020
Unprompted review
Rated 1 out of 5 stars

Storenvy is a fraud

Storenvy is a fraud. I well tell anyone and everyone to run for the hills. They claim that my order, placed in June, was to be filled by Moooh, one of their online stores. I was sent a confirmation email right away but no shipping information at any point from Storenvy or Moooh. I placed several inquiries to both parties and received no help — certainly no offer for a refund. It is now mid-September and still no word.

13 September 2020
Unprompted review
Storenvy logo

Reply from Storenvy

Sorry for the trouble! I do see that you sent a message to us about this yesterday, and our support team has sent a message to the store owner to resolve the issue. Thank you for your patience!

Rated 1 out of 5 stars

Storenvy - Sweet Lady - Refused return/refund

I ordered a wedding dress that was supposed to be made-to-size based on measurements. It came miles too big, which I could have worked with, but it had a visible seam around the waist where it should have had a hidden seam. It was supposed to be A-line but hung like a ball gown. I contacted other makers of this same dress and they confirmed that it should have been a hidden seam. I purchased from this seller because they had a reasonable return policy posted. At first, I was offered a return with full refund, or keep it and get a partial refund. I opted for a return and was then told that, because of COVID, they weren't taking and returns or doing refunds. I had to buy a different dress and am out $240. I wish I had seen these reviews before I ordered. Don't risk it!!

1 September 2020
Unprompted review
Storenvy logo

Reply from Storenvy

Sorry for the trouble! Please send us the details to support@storenvy.com so that we can reach out to the store that you purchased from on your behalf.

Rated 5 out of 5 stars

Really enjoy this platform as a seller

I’ve been a Storenvy marketplace seller for around 7 years and I have never had an issue with the platform. It offers me a convenient way to get my products on the market quickly in a professional looking online store. My buyers appreciate that they are covered by PayPal buyer protection too. I’ve also purchased tour merch from my favourite band’s Storenvy store and had no issues. It was a positive experience.

16 August 2020
Unprompted review
Rated 1 out of 5 stars

Take your money even if store is not…

Take your money even if store is not long in business and claim "that's not their responsibility." I purchased an item from store no longer in business. They took my credit card, had to contact fraudulent charge division at credit card company to get refund. After notification that that store not in business they continued to send me multiple ads for the product...from that defunct store.

27 July 2020
Unprompted review
Rated 1 out of 5 stars

Dishonest company that promotes…

Dishonest company that promotes listings takes a commission then claims the item they promote violates their terms. No such term is stated. "At our discretion" isn't a term anyone can adhere to. Threatened to shut my shop down over a don't tread on me shirt. They are just liberal soyboys trying to censor political expression. Will never buy or sell here again.

25 July 2020
Unprompted review
Rated 1 out of 5 stars

Do not purchase from Miss Loco on…

Do not purchase from Miss Loco on Storenvy, you will pay and not get any goods. They will not provide tracking number or refund. Ordered 05/05 and no goods received. They are unhelpful and confrontational via messages. Do not buy from Miss Loco

22 June 2020
Unprompted review
Rated 1 out of 5 stars

DON'T USE THIS WEBSITE - ARE YOU LISTENING ?

I ordered a canvas and leather bag from this crew. They took the order, charged my card and then nothing. Contacted the seller. He said he stopped making the bag 5 years ago and he would have nothing to do with this trading platform. I suspect he was based in China and was using this site to scam money. Either way I have lost the cash.

DON'T USE THIS WEBSITE - ARE YOU LISTENING ?

25 May 2020
Unprompted review
Rated 1 out of 5 stars

I paid almost 60.00 for a narive…

I paid almost 60.00 for a native american jacket through storenvy 3 weeks ago and I never got my order! I contacted them through there support page and they do not address my issue; There is no phone number to call and talk to anyone so that is a red flag and there customer support is worthless! I will never order from storenvy ever again and will make sure to tell everyone about my horrible experience.

21 May 2020
Unprompted review
Rated 5 out of 5 stars

Happy for my purchase

I read other reviews after buying from this site and at once I was really worried, but fortunately the leather jacket I bought from a seller with many good reviews (Rangoli Collection) has arrived. I'm super happy because the shipment was really fast (even if there's Covid-19 sanitary emergency it takes only a week from Pakistan to my country, Italy) and the jacket is like the description or even better for quality and for finishing touch.
In general, my advice is to check on social media or websites if the seller can be trusted or not, BEFORE you buy anything from every e-stores.

19 May 2020
Unprompted review
Rated 1 out of 5 stars

Unable to login even though I never…

Unable to login even though I never changed my password, now it asks me to reset my password and I never received the reset password email no matter what. I'm a small business owner and I have a lot of orders to handle so this is causing a dent in my business.

12 May 2020
Unprompted review

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