Strachan Reviews 

The moment we decided to use Strachan's, we found the whole process from planning to the instillation of the Verona fitted bedroom furniture range, seamless.
The company kept us informed at every stage either by phone or emails and our fitter Laurence, was polite and considerate whilst he was in our home.
We would highly recommend this company not only for their products but also professional approach towards their customers.

We are very pleased with the installation and the final appearance of the wardrobes and chest of drawers. The quality is excellent and reflects the cost. The service we received including viewing in the showroom, the visit by the area representative who helped us design the bedroom furniture to fit the room and the installation process was excellent.

Peter who fitted the wardrobes was punctual, completed the work to a high standard and left the room clean and tidy once he had finished.

There were a couple of issues with a wardrobe door and shoe rack but these were quickly resolved to our satisfaction

I would use Strachan again for fitted furniture.

I recently had a dressing room fitted. The planning stage was thorough and the design created met all my expectations. The fitter arrived on time and worked to a very high standard throughout the week of the installation. His workmanship was excellent. After sales care was second to none. The dressing room /drawers in the Principal bedroom look amazing and are much admired. I highly recommend Strachan Furniture for providing a first rate service.
Ann Crines

If you have a complex job or want higher quality than the high street offering, just go to Strachan. We had a very challenging design and they just didn't stop until it was right. Expensive? Yes. But you get what you pay for. Excellent design + excellent customer service = excellent end result.

I recently had my bedroom wardrobes fitted by Strachan and the whole experience was fantastic from start to finish. The original sales consultant who visited was brilliant—really friendly, knowledgeable, and helped create a design that suited both my style and space perfectly. Throughout the process, head office kept in regular contact to ensure I was happy with everything, which was a really reassuring touch. The fitter did an excellent job installing the wardrobes with great attention to detail and care. I’m absolutely delighted with the final result and wouldn’t hesitate to recommend Strachan to anyone looking for high-quality, professional service.

Commitment to excellence and professionalism.
The attention to detail and the quality of the product, and the level of customer service were all top-notch.
We are thrilled with our bespoke Library.
I highly recommend Strachan to anyone seeking unique bespoke furniture. Their work is truly exceptional.
Thanks to the entire team from start to finish that was involved in making our library a success.
We Love it!

Friendly, professional and helpful. Did everything as expected to a high standard.

I am extremely pleased with my furniture installation. The quality of the cabinets etc is excellent.

I had work done in three rooms in my small house and it feels transformed.

Lawrence Strong has been wonderful.

Excellent craftmanship, attention to detail and very tidy. He is also a very pleasant chap and easy to have in the house.

Strachan have just finished (30.04.25) installing a Murphy bed and other fitted furniture into our small box room.

I have to say my wife and I are very impressed with the end result and everyone we have dealt with from Strachan have been very polite and accommodating.

Steve the fitter was brilliant. An excellent worker who worked from 8.00am until nearly 7.00pm! Well impressed.

Our expectations were far exceeded so much so I am considering having our other bedrooms fitted by Strachan.

Highly recommended.

Where to even start with the shambles that is Strachan? Suffice to say our project began on 21 November last year and is still unfinished six months later.

We had used Strachan several years ago to design and build a home office. All went well, if expensively, and we had no misgivings about using the company again when we moved house last autumn. Four rooms needed built-in furniture.

The initial designs were extremely disappointing and required radical changes. Rather than send the designer back to reappraise and make changes, it fell to me to redesign the units in lengthy phone calls, requiring hours of my time and energies. This meant endless delays with revisions to CAD drawings going back and forth. Installation was originally scheduled for January but didn't take place until the middle of March.

Our entire house was filled with packs of furniture, delivered and installed in the order that suited Strachan, not us their customers.

The final straw was the fitting of new internals ro an existing wardrobe. The brief was simple: to replicate the design in our master bedroom. Instead an ill-fitting botched construction was installed which used up a great deal of storage space unnecessarily. We were told this would be corrected on 17th April and I spent a full day emptying the wardrobe of its contents and finding other spaces to store them. Strachan then announced that new CAD drawings were being prepared and a new unit would be built. Cue the reinstallation of all my clothes etc, another wasted 3 hours.

And that is the story so far. I still dont have a finished wardrobe and have no idea when I will. Strachan have had some £60,000 of our money and have never once apologised for their incompetence and inefficiency. One can only assume that a fiasco of this order is commonplace. Avoid at all costs.

Absolutely brilliant! I can't recommend the company highly enough, everyone we came into contact with throughout the process of refurbishing our bedroom was professional, very helpful and extremely competent. Next time we need a room refreshing we'll certainly use Strachan.

Strachan has been our "go to" Company for all our refurbishment projects for 9 years. I only wish they also did kitchens!
They have created for us a new library, a large dressing room, a complete bedroom refit, and new wardrobes and drawers etc. for 3 other bedrooms.
All have been completed exactly to our requirements, and they have been happy to come up with solutions for anything unusual. Everything is bespoke and therefore fits perfectly. They can copy any colour that you can give them a sample for. The basic units are made in their factory, but it is a skilled carpenter who comes to fit and finish the job.
They have always been very easy to work with from the initial consultant, and the project managers, through to the surveyor, the delivery guys, and the carpenter. Our thanks go to Colin, Katy, everyone who has been involved in our projects, and especially to Steve for building us yet more beautiful wardrobes!

I had 2 quotes for my office refurb at home. I chose Strachan as they were quick to respond, professional and not pushy. They kept me informed every step of the way of dates for fitting etc. The fitter arrived on time each day for the 2 day installation. He was very courteous, tidy and respectful. He did a fantastic job and I love my new office environment. I would definitely use Strachan again as they were brilliant.

We had a walk-in dressing room fitted out for our teenage daughter. Strachan were excellent from start to finish. The design was easier to visualise when compared to two other competitors we also sought quotes from - the 3D computer model shown on the day of the initial visit was very vaulable (esp to a teenage girl, who is used to looking at things on a screen, and not paper). The finalisation of the design was smooth. Fitting happened on the days when they said it would happen, and was undertaken by a proper craftsman who could actually use his tools to ensure a bespoke finish. Overall, very happy indeed.

Great company to deal with. the guy who fitted the bedroom furniture was a craftsman
Neat and tidy that’s why I gave them 5 stars. Happy customer John young.

The end install and product was close to perfect. in and old house with nothing square it was made to look perfect. Both of the installer took time and care with our home and the work done

Louise and the team have shown great patience in dealing with our project. We then had a brilliant installer, Dimitry, who tackled an unexpected issue with the old furniture with great skill.

Superb service from beginning to end of project. A1 fitter , 2 rooms finished in just one week .

Strachan fitted our furniture this week and we would like to mention the fitter Giovanni who worked so hard and efficiently with an excellent result.
We are delighted as it is everything we expected.

The service from start to finish was excellent from the initial survey to the fitting of the furniture. All representatives were polite and courteous.

The fitter (Lawrence Strong) came on time and worked non stop to complete the installation within the timescale allocated. He tidied up each day before he left too. He was very polite and listened to any requests etc. We were delighted with the end product and we are now using the room as a study/computer room and occasional spare bedroom! We would certainly use Strachan again and would reccomend the company to friends/relatives.