I had to pick up 2 Miniorb sheets today and Sam and Richard in Despatch at Stratco Epping went above and beyond when we encountered problems fitting then into my SUV bc I underestimated the available... See more
Company replied
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See what reviewers are saying
Steve was excellent. As advised he called us half an hour before arriving to confirm we were home and could deliver our carport. He carefully unloaded it from the truck and placed it to the side of... See more
Company replied
Product as described and price was good. Lack of any delivery notification till I called and followed up order a few days later. Person on phone asked “ wasn’t it delivered yesterday “. They followe... See more
Hi , I ordered 4 garden bed packages , on Wednesday only 3 were delivered with the driver telling me he would be back on Thursday . No one turned up on Thursday, Friday or Saturday. I know this... See more
Company replied
Company details
- Hardware Shop
- Building materials store
- Home improvement shop
- Outdoor furniture shop
- Patio enclosure supplier
- Roofing Supply Shop
Information provided by various external sources
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Contact info
17 Scanlon Drive, 3076, Epping, VIC, Australia
- 1300 185 185
4.9
Excellent
68 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mandy was a great delivery driver
Mandy was a great delivery driver, very good service and helpful.
7 May 2026
Unprompted review
Reply from Stratco - Epping
Thank you for your kind feedback! We’re delighted to hear that Mandy provided great service and was helpful during your delivery.
Steve the delivery driver was extremely…
Steve the delivery driver was extremely professional and technically brilliant in operating his truck. He delivered our large goods with precision and care.
31 May 2025
Unprompted review
Reply from Stratco - Epping
Hi Chandan, Thank you for the 5-Stars! It is great to know Steve did a fantastic job of delivering your goods. We hope to see you again soon at Stratco Epping.
Stratco Sheds
Have had an awesome experience from purchasing our shed to the delivery of the shed. Steve was amazing at delivery and super helpful.
14 May 2025
Unprompted review
Reply from Stratco - Epping
Hi Malcolm, Thank you for the 5-Stars! It is fantastic to know you have had such a great Stratco experience. We hope to see you again soon at Stratco Epping.
Shed delivery
Purchased a Shed online as there were none in store. When delivered the driver was friendly, courteous and extremely helpful in placing the order in a secure location for us.
11 March 2025
Unprompted review
Reply from Stratco - Epping
Hi Mandy, Thank you for taking the time to leave a 5-Star review. It's great to know the process was smooth and seamless for you. We hope to see you again soon at Stratco Epping.
Ordered an outdoor setting and while i…
Ordered an outdoor setting and while i havent openend or assembled it, i want to say their delivery driver is a star. Delivered it up our driveway on hand cart and placed the boxes out of the weather. Just amazing. Thanks!
20 February 2025
Unprompted review
Reply from Stratco - Epping
Hi Mark, thank you for the 5-Stars! It is great to hear your delivery went smoothly.
Easy and professional delivery experience
Steve delivered our Umbra unit. His communication prior to drop off was excellent. He was friendly, accommodating and professional and unit was unloaded with care.
11 December 2024
Unprompted review
Reply from Stratco - Epping
Hi there, thank you for the 5 stars. We are glad to hear that you were provided with excellent delivery service and that your new Umbra Awning shed arrived safely. Thank you for the feedback and we will be sure to pass this on. We hope to see you again at Stratco Epping!
Purchased an air conditioner cover Easy…
Purchased an air conditioner cover Easy to order, delivered quickly and safely, easy to put together and it looks great too!
22 November 2024
Unprompted review
Reply from Stratco - Epping
Hi Julie, yhank you for your wonderful feedback! We're thrilled to hear that you had a smooth ordering experience and are happy with the air conditioner cover. We appreciate your support and look forward to seeing you again Stratco Epping!
Sam was super helpful in the delivery…
Sam was super helpful in the delivery of our shed. Thankyou
22 November 2024
Unprompted review
Reply from Stratco - Epping
Hi Bec, thank you for the 5 stars and review. We are delighted to hear that Sam provided you with excellent service in regards to your delivery and we hope to see you again at Stratco Epping!
Great Stratco service from start to finish
Steve gave plenty of notice, looked after my 1100 kg shed and spent the time to make sure everything was unloaded carefully and into a good position.
What a great experience!
20 November 2024
Unprompted review
Reply from Stratco - Epping
Hi Justin, thank you for the 5 stars. We appreciate the feedback you have provided and are glad to hear you were provided with excellent service. We hope to see you again at Stratco!
Great with delivery!
Steve was on time with delivery and expertly used the truck’s crane to lift our 100kg shed flatpack over our back fence - in the perfect spot for us to assemble! Thanks Steve and thank you Stratco for the awesome shed!
12 November 2024
Unprompted review
Reply from Stratco - Epping
HI Naomi, thank you for the 5 stars and for the fantastic review! We're so glad Steve could deliver your shed right where you needed it. We appreciate your kind words and are thrilled you're happy with both the service and your new shed! We hope to see you again at Stratco Epping!
Steve the delivery driver was very…
Steve the delivery driver was very helpful, friendly and went over and above.
24 October 2024
Unprompted review
Reply from Stratco - Epping
Hi Andrea, thank you for the 5 stars and great review. We are glad to hear you were provided with excellent delivery service and hope to see you again at the Stratco Epping store!
fantastic customer service from a great team
fantastic customer service from a product i purchased & needed further help. guys were amazing & fixed my problem straight away. thanks Stratco !
22 October 2024
Unprompted review
Reply from Stratco - Epping
Hi Dean, thank you for the 5 stars. We appreciate the feedback you have provided and will be sure to pass this onto the Epping team. We hope to see you again soon at Stratco Epping!
Steve was truly a lovely very helpful…
Steve was truly a lovely very helpful man. Would recommend him to anyone
16 October 2024
Unprompted review
Reply from Stratco - Epping
Hi Renee, thank you for the 5 stars. We appreciate the feedback you have provided and will pass this on. We hope to see you again at the Stratco Epping store!
I got my delivery on time and without…
I got my delivery on time and without fuss. Sam rolled up in his immaculate Kenworth truck and I knew that my delivery was going to be spot on.
Thank you Sam for keeping me up to date with your eta, appreciate the easy unloading and care you took with my materials
12 August 2024
Unprompted review
Reply from Stratco - Epping
Hi Peter, thank you for the 5 stars. We appreciate the feedback you have provided and are glad to hear that Sam delivered your order smoothly. Thanks!
Steve the delivery driver was super…
Steve the delivery driver was super professional and courteous. Got the shed delivered efficiently and safely. Great communication.
14 August 2024
Unprompted review
Reply from Stratco - Epping
Hi Matt, thank you for the 5 stars. We appreciate the feedback you have provided and are glad to hear that you were provided with professional and courteous delivery service from Steve!
My delivery driver was friendly and…
My delivery driver was friendly and efficient!
Placing the delivery, as instructed.
My delivery arrived, as expected on the day I was informed.
13 August 2024
Unprompted review
Reply from Stratco - Epping
Hi Marilyn, thank you for the 5 stars. We are glad to hear that you were provided with friendly and efficient delivery service!
Smooth and efficient delivery
Steve from Stratco delivered our order with the highest level of efficiency. Once the palette was craned over the fence, he helped put away the shed in the backyard on a trolley. Friendly and approachable, thanks very much Steve.
7 August 2024
Unprompted review
Reply from Stratco - Epping
Hi Agug, thank you for the 5 stars. We appreciate the feedback you have provided us. We are glad to hear that Steve provided you with excellent service and we hope to see you again at the Epping store!
Steve from Stratco gave a courtesy call…
Steve from Stratco gave a courtesy call 5mins prior delivery my shed, he was down to earth and very professional. The shed has arrived in perfect condition, and he went above and beyond to place it exactly where I wanted, thanks Steve, now just got to put it together.
16 May 2024
Unprompted review
Reply from Stratco - Epping
Hi Sebastian, thank you for the kind words. It is great that Steve was able to provide you with great service. We hope to see you again soon and we hope you love the new shed.
Steve is great
Steve is great.
Thank you to Steve for an efficient and friendly delivery today!
30 April 2024
Unprompted review
Reply from Stratco - Epping
Hi Georgia, thank you for the 5 stars. It is great to hear Steve provided you with excellent delivery service.
Steve from Straco delivered my shed…
Steve from Straco delivered my shed professionally. His attention to detail ensured the shed arrived in perfect condition, and he went above and beyond to place it exactly where I wanted.
26 April 2024
Unprompted review
Reply from Stratco - Epping
Hi Pat, its great Steve provided you with a great delivery service. Thank you for the 5 stars.
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