My husband went in to Stratco last year ago and was given great assistance by a woman getting advice on retaining walls. Today I went in alone to get some genuine quotes and not one man looked up fro... See more
Company replied
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Went to Gawler to buy outdoor furniture was served by Peter outstanding service he went above his job role to get me sorted Happy helpfully polite man Hope he's there next time I go to Help me... See more
Company replied
I needed a fence around my backyard. Having no idea of how to even start the process, I asked my brother Jeff for help. We went to Stratco, Gawler, where we met with Sam. What a marvelous font of info... See more
Company replied
Customer service at Gawler store was above and beyond thank you Peter, also the delivery man Barry was so nice and helped us a lot, thank you
Company replied
Company details
- Hardware Shop
- Building materials store
- Home improvement shop
- Outdoor furniture shop
- Patio enclosure supplier
- Roofing Supply Shop
Information provided by various external sources
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Contact info
16 Main North Rd, 5118, Willaston, SA, Australia
- 1300 185 185
3.5
Average
11 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really disappointed
My husband went in to Stratco last year ago and was given great assistance by a woman getting advice on retaining walls. Today I went in alone to get some genuine quotes and not one man looked up from their computer or offered any assistance. I walked out really disappointed as the shop is convenient to us but we won’t be using it.
9 November 2023
Unprompted review
Reply from Stratco - Gawler
We are disappointed to hear about your unsatisfactory experience and will do our best to address the issues you've raised. could you please email me a copy of your review and your details to contact@stratco.com.au Thank you, Sam.
Went to Gawler to buy outdoor furniture…
Went to Gawler to buy outdoor furniture was served by Peter outstanding service he went above his job role to get me sorted
Happy helpfully polite man
Hope he's there next time I go to Help me
Judy
16 October 2023
Unprompted review
Reply from Stratco - Gawler
Thank you, Judy, for the 5 stars, we are please Peter looked after you and can't wait to see you again soon.
Customer service at Gawler store was…
Customer service at Gawler store was above and beyond thank you Peter, also the delivery man Barry was so nice and helped us a lot, thank you
7 March 2023
Unprompted review
Reply from Stratco - Gawler
Hi Sue, we're glad your experience with Peter and Barry at our Gawler store was a great one. Thank you for sharing!
Novice Fence Erecting
I needed a fence around my backyard. Having no idea of how to even start the process, I asked my brother Jeff for help. We went to Stratco, Gawler, where we met with Sam. What a marvelous font of information! He explained and gave us different options etc. I ordered on 22/12/22 and delivered shortly after. Went again on3/1/23 to get extra bits and bobs, and again Sam was there helping, going above and beyond. Although my brother and his son-in-law were the workers, I couldn't have been happier with the results. Sam is one fantastic, helpful person. I will have no hesitation going to Gawler Stratco again, especially if Sam is there to help!
21 December 2022
Unprompted review
Reply from Stratco - Gawler
Hi M, we are happy to hear that Sam at Stratco Gawler was able to provide amazing assistance with your fencing needs. Thank you for leaving us this great review. We look forward to your next visit!
Good service good quality product at a…
Good service good quality product at a good price
19 June 2020
Unprompted review
Helpful staff
Helpful staff, though probably because of COV19 the number of staff available for assistance was low.
29 May 2020
Unprompted review
Prompt delivery
My order came within 3 days. Messages updated to keep me informed of delivery. Pleasant delivery person, very happy with delivery from Stratco.
12 May 2020
Unprompted review
Great service
Great service, Goods were well packed and protected and delivery driver was very friendly and efficient
5 May 2020
Unprompted review
Bought from Stratco Gawler
Bought from Stratco Gawler. The staff went above and beyond expectation. Great service thank you
30 April 2020
Unprompted review
Very helpful and friendly
24 April 2020
Unprompted review
Fast click and collect.
Fast click and collect.
Great Value and good service.
Will shop there again.
14 April 2020
Unprompted review
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