Staff were always pleasant and polite. Their computer skills seemed very good. Communication of my shed requirements were frustrating however.......numerous repeated misunderstanding of details... See more
Company replied
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See what reviewers are saying
My online order was picked and delivered correctly, safely and Very promptly! Fantastic service
Staff at Murray Bridge continue to be so very helpful and nothing is too much trouble. Peter.
Company replied
Very helpful and friendly definitely go back
Company details
- Hardware Shop
- Building materials store
- Home improvement shop
- Outdoor furniture shop
- Patio enclosure supplier
- Roofing Supply Shop
Information provided by various external sources
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
Contact info
15 Hindmarsh Rd, 5253, Murray Bridge, SA, Australia
- 1300 185 185
3.3
Average
5 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Staff were always pleasant and polite.
Staff were always pleasant and polite.
Their computer skills seemed very good.
Communication of my shed requirements were frustrating however.......numerous repeated misunderstanding of details such as dimensions, alignment, location. Also some chopping and changing between various staff members meant re checking and updating the latest corrections.
The wrong contact number was given for me originally and despite a few requests to change it, remained in the system and on some printouts until the end (as well as the correct number in some instances).
So,after12 months from my initial enquiry for my shed(s). I finally have it in my possession.
Now the wait for erection of it........3 months I'm told by contractor! Also, getting in touch by phone with the Murray Bridge store was sometimes difficult.
Regards, Anthony Pearse.
29 April 2025
Unprompted review
Reply from Stratco - Murray Bridge
Hi Anthony,
Thank you for taking the time to share your experience with us. We're pleased to hear that you found our staff to be pleasant and polite, and that their computer skills met your expectations.
Your feedback is being taken seriously and will be used to improve our internal processes, especially around staff handovers and accurate information management. Thank you again for your patience and for bringing these matters to our attention. If there’s anything further we can do to assist you, please don’t hesitate to reach out directly. Thank you.
Very helpful and polite.
11 December 2020
Reply from Stratco - Murray Bridge
Thank you for the great review! We look forward to seeing you again soon!
Murray Bridge Stratco.
Staff at Murray Bridge continue to be so very helpful and nothing is too much trouble. Peter.
20 November 2020
Reply from Stratco - Murray Bridge
We appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
My online order was picked and…
My online order was picked and delivered correctly, safely and Very promptly! Fantastic service
29 July 2020
Unprompted review
Very helpful and friendly definitely go…
Very helpful and friendly definitely go back
9 July 2020
Unprompted review
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