Acknowledged as soon as walked in the store unlike your empty Whyalla shop. Served by Priscilla who is just like her predecessor Vanessa, Genuine, helpful & has got the knowledge and the big smile is... See more
Company replied
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Acknowledged as soon as walked in the store unlike your empty Whyalla shop. Served by Priscilla who is just like her predecessor Vanessa, Genuine, helpful & has got the knowledge and the big smile is... See more
Company replied
Vanessa from the Pt Augusta store has been fantastic with organizing a RW Tank that was required for one of our clients. We also dealt with Vanessa when ordering a very expensive electric front fence... See more
Company replied
Great place Stratco .Always exceptional service .Good prices &always up for a chat .I really enjoy visiting such
Company replied
We have been shopping at Stratco for a long time and have had very good service every time we go there. Vanessa has always been very helpful with what we need also when we need to order anything she... See more
Company replied
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
6 National Highway A1, 5700, Port Augusta, SA, Australia
Replied to 100% of negative reviews
Typically replies within 24 hours
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Acknowledged as soon as walked in the store unlike your empty Whyalla shop. Served by Priscilla who is just like her predecessor Vanessa, Genuine, helpful & has got the knowledge and the big smile is just so real.
Great work 11/10.

Reply from Stratco - Port Augusta
Great place Stratco .Always exceptional service .Good prices &always up for a chat .I really enjoy visiting such

Reply from Stratco - Port Augusta
Vanessa from the Pt Augusta store has been fantastic with organizing a RW Tank that was required for one of our clients. We also dealt with Vanessa when ordering a very expensive electric front fence & she was also excellent with her customer service. As always she has gone over & above what was required. Nothing is ever any trouble for Vanessa, she is friendly, polite, courteous & a pleasure to do business with. We have our own Plumbing business & I wish I had a staff member with the same values & work ethic that Vanessa has. She is such a hard working individual & I know spends long hours working hard to get things done. I do hope that Stratco's management appreciate all the extra work that Vanessa does.

Reply from Stratco - Port Augusta
We have been shopping at Stratco for a long time and have had very good service every time we go there.
Vanessa has always been very helpful with what we need also when we need to order anything she makes sure it comes very quickly. She is always happy and greet us when we walk in the doors.
Thank you Vanessa

Reply from Stratco - Port Augusta
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