We had great service from Kam when we bought our evouge which we pi ked up saturday. Nothing was too much trouble answered all our queries. Friendly helpful polite. And his manager the same so ye... See more
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Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring... See more
Company replied
This was my first service, and it was a two year service. Everything went well including the use of a Velar during the service. (Wanted a Defender but ha ho). Experience was overall good, except the... See more
Company replied
Shocking aftersales service. I purchased two brand new Range Rover Autobiography Sports from them on the same day and have a wind noise problem on one. 9 months later i am still waiting for them to... See more
Company replied
Company details
- #88 of 100 best companies in Car dealer
- #15 of 17 best companies in MOT Centre
- #1 of 1 best companies in Car Manufacturer
- #53 of 62 best companies in Vehicle Repair
- #5 of 6 best companies in Oil change service
- #50 of 57 best companies in Used car dealer
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Graiseley Hill, WV2 4HQ, Wolverhampton, England, United Kingdom
- 01902 212 904
4.1
Great
161 reviews
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We had great service from Kam when we…
We had great service from Kam when we bought our evouge which we pi ked up saturday.
Nothing was too much trouble answered all our queries.
Friendly helpful polite.
And his manager the same so yes we would recomend as good customer service.
Thank you kam
27 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Vicky is always amazing and I cannot…
Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring and supportive. She provided breakfast and drinks, and even went out of her way to get me lunch. I cannot thank her enough for everything she did for me.
10 June 2026
Reply from Stratstone - Land Rover Wolverhampton
Hi Natalie,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Vicky and Sally at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Reply from Stratstone - Land Rover Wolverhampton
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Excellent Front Desk
What a Reception team! The fantastic experience started right at the front door! We were greeted by a lovely receptionist called Sally she was incredibly warm, professional, and welcoming. She offered us a drink and immediately connected us with the right salesperson. Excellent customer service! I noticed Sally made every person feel valued rather than just another customer. She was kind, patient, and had the most infectious smile. Great front-desk presence makes all the difference.
11 June 2026
Unprompted review
Reply from Stratstone - Land Rover Wolverhampton
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Fantastic Service as always!
I have been a customer of Land Rover Wolverhampton for a few years now. i always find everyone very helpful and a pleasure to deal with. its always nice to be greeted by Sally on reception she can never do enough for you. I'm also in the motor trade and i do believe people deal with people and sally makes it easy. Thanks to all at Stratstone wolverhampton
15 May 2026
Unprompted review
Reply from Stratstone - Land Rover Wolverhampton
Hello, David
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services
Ticked all the boxes
25 May 2026
Reply from Stratstone - Land Rover Wolverhampton
Hello Richard,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services
The service staff are helpful
The service staff are helpful, keep the customer fully informed of progress with the vehicle. They are professional in all aspects of the experience.
19 May 2026
Reply from Stratstone - Land Rover Wolverhampton
Hello Howard,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Reply from Stratstone - Land Rover Wolverhampton
Hi Sharon,
I am sorry to hear of your experience
It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
We will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Stratstone Land Rover Wolverhampton Customer Services
Able to book a service time slot so I…
Able to book a service time slot so I could wait while my car was serviced. Good choice of coffees.
20 May 2026
Reply from Stratstone - Land Rover Wolverhampton
Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Reply from Stratstone - Land Rover Wolverhampton
Hello Phil,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
This was my first service
This was my first service, and it was a two year service. Everything went well including the use of a Velar during the service. (Wanted a Defender but ha ho). Experience was overall good, except the poor valet done free with the service, which was disappointing and a shame, as everything else was good.
5 May 2026
Reply from Stratstone - Land Rover Wolverhampton
Hello.
Thank you for your review. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Land Rover Wolverhampton Customer Services
Irena Torra was excellent and arranged…
Irena Torra was excellent and arranged the trade in and new vehicle efficiently.
30 April 2026
Reply from Stratstone - Land Rover Wolverhampton
Hi Chris.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Irena at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Reply from Stratstone - Land Rover Wolverhampton
Hello.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
purchased a new car from Sales Person…
purchased a new car from Sales Person Simon. Experience from start to finish was very good.
Also the after sales is excellent, you are treated like family.
5 February 2026
Reply from Stratstone - Land Rover Wolverhampton
Hi Paula.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Simon at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services
Reply from Stratstone - Land Rover Wolverhampton
Hello Nirmal.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services
Excellent service from the whole team…
Excellent service from the whole team at Wolverhampton and Vicky in particular , always keep you updated and listen to your needs. Would highly recommend.
24 April 2026
Reply from Stratstone - Land Rover Wolverhampton
Hello Emma,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services
Kam Saqib was incredible th
Kam Saqib was incredible throughout. Communication was on point and he went above and beyond to resolve all issues to ensure this was as smooth as possible.
10 April 2026
Reply from Stratstone - Land Rover Wolverhampton
Hi Tom,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Kam Saqib at Dealership
Have a lovely day!
Stratstone Brand Customer Services
key battery changed when not required…
key battery changed when not required at very expensive price and windscreen washer bottle refilled when not required i had filled it 3 days before again at very expensive price
1 April 2026
Reply from Stratstone - Land Rover Wolverhampton
Hi Ray,
Thanks for sharing your feedback on your experience with Stratstone Land Rover Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.
To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.
Thanks again for taking the time to leave your review.
Stratstone Land Rover Wolverhampton Customer Services
Poor service
Car wasn’t valeted as promised which is a poor show considering service & MOT cost £700.
Invoice stated 81,000 service but it was a 41,000 service.
Have to trust that correct service was done.
Poor for a JLR dealership
2 October 2025
Reply from Stratstone - Land Rover Wolverhampton
Hello Stephen,
Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.
We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.
This will enable us to address any areas of concern and ensure a better experience for you and others.
Thank you once again for taking the time to review us.
Stratstone Land Rover Wolverhampton Customer Services
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