Great service from start to finish. Receptionist was so helpful and service advisor talked me through everything that would happen. The technician sent me a video of the underside of my car explaining... See more
Location
Switch locationTrident Business Park, Leeds Road, Deighton, HD2 1UA Huddersfield, GB
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See what reviewers are saying
Didn’t like that the problem I came in with needed a part and £489 and two visits hasn’t worked and have been stuck twice where key won’t go in ignition .So still have the same problem as I had before... See more
Company replied
This was a distance sale (100 mile+ drive), and some of the online feedback for this dealership is frankly less than perfect. That said, overall, my experience was actually very good, and salesper... See more
Whenever I have to go here things take so long … they even tell you your car is ready and you have to wait another 15 mins for the keys.
Company details
Written by the company
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Written by the company
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Contact info
Trident Business Park, Leeds Road, Deighton, HD2 1UA, Huddersfield, United Kingdom
- 01484 455500
4.4
Excellent
552 reviews
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I will take my Car every single time to…
I will take my Car every single time to the same dealership thank you for the service Mercedes Huddrsfield
Great service
Thank you very mach
3 November 2026
Issue under warranty fixed really…
Issue under warranty fixed really quickly. Communication top notch
29 October 2026
Mercedes Huddersfield
When we bought the car, everything was made simple and clear. Nothing hidden
27 October 2026
Great service
After experiencing an issue with my car i contacted the service team and they got me booked in immediately to take a look which was much appreciated.
21 October 2026
Always waiting around longer than they say
Whenever I have to go here things take so long … they even tell you your car is ready and you have to wait another 15 mins for the keys.
23 October 2026
Everything went like clockwork
Everything went like clockwork.
The best experience of buying a car I’ve ever had, especially as we were 170 miles away.
23 October 2026
Great service from start to finish
Great service from start to finish. Receptionist was so helpful and service advisor talked me through everything that would happen. The technician sent me a video of the underside of my car explaining what he would advise doing. A great experience from start to finish including the special price for older Mercedes cars. Will be back again next year for service
20 October 2026
comunication
12 October 2026
Perfect handover
This was a distance sale (100 mile+ drive), and some of the online feedback for this dealership is frankly less than perfect. That said, overall, my experience was actually very good, and salesperson Alex really went the extra mile, including on their day off following a bit of an IT/web glitch.
The handover was on a Saturday and it was nothing short of perfect. Again, Alex made everything really easy - dealing with all the formalities, plus getting Mercedes apps up and running, then going through all the basics of the vehicle before leaving me to head home in my new car.
None of this was rushed, there were refreshments on hand, and the car was really well presented. Thanks, A1
10 October 2026
5 Star Sales
Great experience with salesman who gave detailed help and useful guide in each step.
8 October 2026
The staff were excellent and car was…
The staff were excellent and car was serviced really quickly
1 October 2026
All my questions were answered with…
All my questions were answered with patience and care. I was able to wait in a comfortable area and provided with a hot drink and was able to sign up to a renewed service plan with ease.
5 October 2026
Just a very simple and easy sale wish…
Just a very simple and easy sale wish every dealership was like this
3 October 2026
Costumer service was excellent and…
Costumer service was excellent and support was great.
24 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Stratstone - Mercedes-Benz of Huddersfield
Hello Viqas,
we appreciate you leaving us a review - thank you!
Have a nice day!
Mercedes-Benz of Huddersfield Customer Services
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