Stratstone - MINI Doncaster Reviews 

170
TrustScore 5 out of 5

4.9

Wheatley Hall Rd, DN2 4PE Doncaster, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I recently purchased a used mini from Stratstone Mini Doncaster. This was made an excellent and stressless experience by Jake Bishop, who was very friendly and professional and not pushy at all.He w... See more

Company replied

Rated 5 out of 5 stars

Jake has dealt with our order brilliantly and with prompt communications. He is always polite and happy to help you.

Company replied

Rated 2 out of 5 stars

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... See more

Company replied

Rated 5 out of 5 stars

I bought a Mini Countryman S for my wife's birthday and that took a lot of organising by the staff to keep it a secret until the final moment. I can't thank those involved for helping me through from... See more

Company replied


Company details

  1. #85 of 97 best companies in Car dealer
  2. #17 of 19 best companies in MOT Centre
  3. #1 of 1 best companies in Car Manufacturer
  4. #53 of 62 best companies in Vehicle Repair
  5. #5 of 6 best companies in Oil change service
  6. #51 of 56 best companies in Used car dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Wheatley Hall Rd, DN2 4PE, Doncaster, United Kingdom

  • 01302 380500

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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4.9

All reviews

(170)

4,298 reviews in the last 12 months

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Rated 5 out of 5 stars

Very happy & satisfied with Stratstone…

Very happy & satisfied with Stratstone Mini Doncaster, all staff very helpful & courteous, kept informed throughout the process. Special thanks to Emma & Laura, I’m very happy with my new mini.

30 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hello,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Rated 5 out of 5 stars

Good service

28 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Eng,

It is wonderful to receive such a positive review!

All the best!
Customer Services

Rated 5 out of 5 stars

I very pleasant process of buying cars

I very pleasant process of buying cars. Extremely professional at all points. Can't fault Beth in Sales

27 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Philip,

Thanks for the fabulous review!

Kindest regards,
Customer Services

Rated 5 out of 5 stars

Excellent service - made buying my new car a great experience!

This was the first time I have bought a mini from Stratstone in Doncaster, I was very impressed with the service and wouldn’t hesitate to return to them as and when I change this car.
Liam was new to the job but you would never know, he was very professional polite and friendly and went out of his way to find out about any questions that he couldn’t answer himself.
Josh stepped in whenever needed and between them I got them mini and the deal that I was looking for.
Service was smooth and efficient from the first telephone enquiry by my husband right through to the collection of the car by myself.
Well done Stratstone Doncaster, you’ll be my first port of call when I need a new mini! The mini is a strong brand and you certainly do it justice.

27 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Donna,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience at the MINI branch in Doncaster.

Have a lovely day!
Customer Services

Rated 5 out of 5 stars

Emma Wilson (sales) was perfect from…

Emma Wilson (sales) was perfect from start to finish. Excellent communication throughout, nice and easy handover, highly recommended and would definitely deal with Emma again. 2nd time dealing with the dealership. Thank you

25 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Chris,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Rated 5 out of 5 stars

Excellent service as ever from Stratstone Mini Doncaster.

Excellent service as ever from their dealership. The team have always been professional, friendly and helpful. Having now picked up my 6th mini from them I have always been pleased with the service received.

23 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Anne,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Rated 5 out of 5 stars

Thank you Courtney!

Courtney at MINI Doncaster was fantastic from start to finish, nothing was too much trouble and she helped get us the best deal for my dream Mini. Definitely the best experience of buying a car we’ve had so far and we would definitely recommend to others!
Nerys & Simon

14 May 2022
Unprompted review
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards.
Customer Services

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Very professional and knowledgeable staff. Always a pleasure doing business there. Beth is amazing.

12 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Keith,

Thank you for the review!

Your positive rating means a lot to us here at the MINI branch in Doncaster.
Customer Services

Rated 5 out of 5 stars

Emma at Stratstone Mini is brilliant

Emma at Stratstone Mini is brilliant. If. Anyone
Is looking to buy a car at Doncaster Mini I would definitely recommend that you deal
With her. She really cares about making sure that customers feel valued and she goes above and beyond. I’ve just bought my 5th Mini from Doncaster and she is the best sales person I’ve ever dealt with.

8 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster


Hi Caroline,

Thank you for the great feedback and recommendation.

We really appreciate it!

Have a great week,
Customer Services

Rated 5 out of 5 stars

Courtney Holmes was an absolute dream…

Courtney Holmes was an absolute dream when it came to any concerns or questions regarding my car. The two weekly updates were much welcome too!
Getting my car on the day couldn’t have been made more special. Absolutely recommend.

8 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hello Jamee-Leigh,

Thank you for taking the time to post about your recent experience.

I’m pleased to hear that you had a 5* experience and we’re very grateful for your recommendation.

Take care,
Customer Services

Rated 5 out of 5 stars

Very efficient service

Very efficient service everyone was friendly and helpful

7 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Mrs Jones,

We are delighted to see such a positive review.

Have a great day!
Customer Services

Rated 5 out of 5 stars

Fabulous Experience

This is my 4th Mini from Stratstone Mini Doncaster and on this upgrade visit our sales specialist was Bethany Scott.

Beth made the whole experience really smooth and straight forward which meant we could sit back and enjoy the process of finding the right car. We found her to be friendly and very knowledgeable so we knew we were in good hands when deciding on what approved used mini to purchase next.

After looking at various options Beth found us a Convertible Cooper S which after a test drive we knew was the one and fitted our requirements perfectly!

I can't recommend this dealership enough for their professionalism and friendliness and this review extends to all their staff. during the upgrade process I also dealt with Josh who secured us a great viable finance deal and Courtney who did my handover.

Thank you to everybody at Mini Doncaster, but especially Beth who found us just what we wanted :-)

3 May 2022
Unprompted review
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hello Victoria,

We love receiving positive feedback and we appreciate your positive review of your recent visit to the MINI branch in Doncaster.

We hope you'll consider us again in the future with your automotive needs!
Customer Services

Rated 5 out of 5 stars

I initially wanted anew car but due to…

I initially wanted anew car but due to restrictions out of minis control I had to go for second hand
Service from beginning to end could not have been better. No pushy sales patter
All questions answered
And a great car

3 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Julie,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

Rated 5 out of 5 stars

Great experience!

Was met by Bethany to pick up our new Mini. Everything was done so efficiently, even switching our private number plate. Great experience.

3 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Gari,

Thank you for the positive review!

I will be sure to share it with the team here at the MINI branch in Doncaster.

Take care!
Customer Services

Rated 5 out of 5 stars

FANTASTIC SERVICE FROM EMMA AT MINI DONCASTER

It’s been a pleasure to get my new Mini Cooper S from MINI DONCASTER, the approved used purchase process was super a quick and easy, starting with an afternoon looking at potential options with Josh and then Emma was fantastic at getting the car brought over to the Doncaster showroom so I could test drive!

All the approved used come with 12 months warranty and 12 months MOT which is a great bonus

Process was fast and efficient and all staff were very friendly and helpful! Emma got the car out to me the day after purchase which was so exciting to be able to pick it up so soon and even managed to surprise me with a little bulldog buddy for my new car!

10/10 service!

Will hopefully be back in a few years for another upgrade! #minilife #greatservice #approvedused

1 May 2022
Unprompted review
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Hannah,

Thank you for leaving us a 5-star review and for sharing your experience!

I am so pleased to hear that you have received excellent customer service throughout your dealings with us.

Thanks so much again for the review.

We look forward to seeing you again soon!
Customer Services

Rated 5 out of 5 stars

All the staff at Stratstone Mini…

All the staff at Stratstone Mini Doncaster have been amazing. From the day we walked through the showroom door to leaving with an Electric Mini Shawdow Edition and everything in-between. So supportive and 1st class communication during the very short wait from order to delivery. Brilliant dealership. Special thanks to Emma Wilson who stayed back after closing to complete the handover. Thanks everyone

1 May 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Antony,

Thank you for reviewing your experience at our MINI branch in Doncaster.

It sounds like Emma has done a fantastic job helping you

I'll be sure to pass your kind review on to Emma, she'll appreciate this a lot.

Thanks again!
Customer Services

Rated 5 out of 5 stars

1st Electric Car

Thought I would dip my toe into the world of electric cars so ordered electric mini end of January, delivered end of April, 3 month wait wasn’t bad considering how long some cars are taking to be delivered currently. The Stratstone dealership in Doncaster kept me updated all the way. Fab car, really nippy, and stylish, the interior is outstanding, I’ve had a lot more expensive cars over the years, but the interior of the mini is by far the best. The car is cheap to insure, no road tax, and a tenner a week to charge .

30 April 2022
Stratstone - MINI Doncaster logo

Reply from Stratstone - MINI Doncaster

Hi Shelley,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards.
Customer Services

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