Stratstone - MINI Doncaster Reviews 

Excellent service could not have asked for better, Beth looked after us every step of the way.

3rd mini bought from this showroom. All staff were helpful, welcoming and conscientious. Bethany was especially helpful, nothing was too much trouble.

This is my 3rd mini from Stratstone Doncaster - big thank you to Josh & Emma for another smooth purchase

Emma Wilson was absolutely brilliant throughout. Great experience from start to finish. Excellent customer support and extremely knowledgeable.

From start to finish the experience has been pleasurable. Bethany Scott at the Doncaster showroom has been so helpful throughout and kept me fully up to date throughout. On new car day she made the whole experience very special and made sure I full understood the car and functions throughout. Honestly don’t think I’ll have another make of car now or go to another showroom !! Thank you Bethany :-)

As always very helpful and accommodating made better by Staci, James also sorted a problem for me to a satisfactory end thanks.

Emma was exceptional - would deal with her anytime - as someone who detests car shopping the experience was easy - professional and the communication was great. Recommend anytime

Well what can I say , fantastic customer service to say the least . Bethany Scott guided my wife and i through the purchase of a new mini with amazing ease and made us feel like we were the only customer she has ever had with such a high level of service. We have purchased quite a few minis and we will only ever purchase from stratstone Doncaster . A special mention to Laura straw the dealer lead who managed to secure a wonderful deal for us both . Don’t believe me , then get in contact with the team now …

Bethany and Josh were both fantastically helpful. We arranged the sale over the phone with Bethany who addressed all of our concerns and was very positive. She also took care to follow up our enquiry both before and after delivery. Our face-to-face contact at the point of sale was with Josh who has a very customer friendly approach. We came away with the feeling that our customer satisfaction really did matter to him and we both felt very positive and enjoyed the viewing experiance. In fact, a few days later the the contractor from the delivery company made the unprompted comment "what a nice chap that Josh is, I haven't met him before"

Excellent customer service from Emma and stacy

Disgraceful service from stratstone. Once they have your money they wash their hands of you.
I’ve basically been sold a car missing spec I asked for! Only to be told I never asked and only after taking car mentioned it! I mentioned it before I drive away and was told to come see the service department 5 days later who will fix
Sadly spec not their snd they won’t take car back but will buy bank at £2750 less after 2 weeks.
Avoid at all cost

Staff go above and beyond to help. Big thanks to Courtney for being so helpful !

The whole process of buying and part exchanging with MINI Stratstone Doncaster was such a breeze. They are incredibly personable, helpful and willing to go above and beyond. I can't rate them highly enough. Thoroughly recommend.

I had a fabulous experience when buying my Mini Cooper. Josh and Beth looked after me and made everything really easy.

Excellent throughout, from the lady at the desk through to the service itself and my car came back cleaned which is always a bonus but not something that always happens at other dealers

Lovely service and the staff are extremely helpful

Fantastic service , friendly helpful staff .

Much better than they used to be very poor used car salesman in the past. Service staff have been in a different league.

Friendly and welcoming staff, keeping you informed about your order