Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!
Company replied
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Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!
Company replied
This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who... See more
Company replied
Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... See more
Company replied
The greeting on arrival was pleasant and the offer of coffee very much appreciated. Michaela met me on time and was extremely helpful. It was a shame that the computer system let her down in trying to... See more
Company replied
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
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Electric Avenue, NG2 1RS, Nottingham, United Kingdom
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Reply from Stratstone - Porsche Centre Nottingham
Dropped into Porsche Nottingham on a lunchtime needing a replacement tyre fitted. Booked the car in for a while you wait appointment the following morning. Experienced the usual courteous, timely and efficient service during the booking and throughout the appointment.

Reply from Stratstone - Porsche Centre Nottingham

Reply from Stratstone - Porsche Centre Nottingham
Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!

Reply from Stratstone - Porsche Centre Nottingham
The staff involved made the whole experience an extremely positive one.
Nothing was too much trouble, the whole experience was conducted with a “can do” perspective by everyone.

Reply from Stratstone - Porsche Centre Nottingham
Have enjoyed very good service from three departments, sales, parts and service. Currently feeling very grateful.

Reply from Stratstone - Porsche Centre Nottingham
Usual high quality experience of expectations management and of course engineering!

Reply from Stratstone - Porsche Centre Nottingham
Really poor customer service originally. Having voiced this, it improved significantly, but on the sale day the service level dropped to a new low.
Buying an expensive luxury car should be an exciting experience - this was a chore
I certainly did not feel like a customer.

Reply from Stratstone - Porsche Centre Nottingham
This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who looked after me.
Charlie was professional, friendly and completely natural throughout the whole visit. She made me feel genuinely welcome from the moment I arrived, kept me informed, and her enthusiasm for both the role and the Porsche brand really shone through.
She is a real credit to Porsche Centre Nottingham, and I’m sure she has a fantastic career ahead of her.
Thank you, Charlie, for making my first visit such a positive experience.
A special thank you also to Lesley, a wonderful host, for making my visit to Porsche Centre Nottingham today such a memorable experience. Her warm welcome, genuine hospitality, delicious BLT and endless refreshments made me feel like I’d been transported to Stuttgart!
Thank you so much 🙏

Reply from Stratstone - Porsche Centre Nottingham
Communication is poor, pricing inconsistent, very disappointing. If only an appropriate person would take a call. We buy a porsche because we seek high quality, this needs to be reflected in the service we receive from the dealership.

Reply from Stratstone - Porsche Centre Nottingham

Reply from Stratstone - Porsche Centre Nottingham
Very helpful, efficient and friendly service from Jenny in the service department.

Reply from Stratstone - Porsche Centre Nottingham
Excellent customer service ultra professional and polite

Reply from Stratstone - Porsche Centre Nottingham
The level of professionalism, support & overall friendliness could not have been any better than that afforded to me over the last couple of days. Jenny, Service, Bob, Technician & Andrea, Reception, deserve a special thank you, but praise should also be passed onto their colleagues that supported them in carrying out their duties, the names of which I failed to gather .

Reply from Stratstone - Porsche Centre Nottingham
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