Stratstone - Porsche Centre Nottingham Reviews 

260
TrustScore 4.5 out of 5

4.3

Electric Avenue, NG2 1RS Nottingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!

Company replied

Rated 5 out of 5 stars

This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who... See more

Company replied

Rated 5 out of 5 stars

Quick service done while I waited . For the performance a modern 911 offers £250 pa at 80,000 miles is very cheap motoring compared to other performance cars I have owned. When you factor in the lack... See more

Company replied

Rated 4 out of 5 stars

The greeting on arrival was pleasant and the offer of coffee very much appreciated. Michaela met me on time and was extremely helpful. It was a shame that the computer system let her down in trying to... See more

Company replied


Company details

  1. #82 of 91 best companies in Car dealer
  2. #18 of 20 best companies in MOT Centre
  3. #1 of 1 best companies in Car Manufacturer
  4. #52 of 59 best companies in Vehicle Repair
  5. #5 of 6 best companies in Oil change service
  6. #50 of 55 best companies in Used car dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Electric Avenue, NG2 1RS, Nottingham, United Kingdom

  • 0115 934 0062

4.3

Excellent

TrustScore 4.5 out of 5

260 reviews

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4.3

All reviews

(260)

4,396 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top Team

Customer service and communication is absolutely top drawer.

26 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Porsche Centre Nottingham Customer Services

Rated 5 out of 5 stars

The usual courteous, timely and efficient service

Dropped into Porsche Nottingham on a lunchtime needing a replacement tyre fitted. Booked the car in for a while you wait appointment the following morning. Experienced the usual courteous, timely and efficient service during the booking and throughout the appointment.

6 August 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Usual great service

Usual great service, very helpful and friendly team.

23 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Antony,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Top service

Top service. Friendly staff. Clear communication and pricing. Courtesy car provided. Job finished on time. All in all a great experience and top notch customer service!

30 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Talim,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

The staff involved made the whole…

The staff involved made the whole experience an extremely positive one.
Nothing was too much trouble, the whole experience was conducted with a “can do” perspective by everyone.

25 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Tim,
We appreciate you leaving us a positive review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Great staff!

16 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Keith,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services

Rated 5 out of 5 stars

Have enjoyed very good service from, sales, parts and service

Have enjoyed very good service from three departments, sales, parts and service. Currently feeling very grateful.

7 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Nottingham Customer Services

Rated 5 out of 5 stars

Usual high quality experience of…

Usual high quality experience of expectations management and of course engineering!

15 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Customer Services

Rated 5 out of 5 stars

Excellent staff

11 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Keith,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services

Rated 5 out of 5 stars
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello David,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Stratstone Brand Customer Services

Rated 1 out of 5 stars

Customer Service

Really poor customer service originally. Having voiced this, it improved significantly, but on the sale day the service level dropped to a new low.
Buying an expensive luxury car should be an exciting experience - this was a chore
I certainly did not feel like a customer.

13 June 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Jonathan,

Thanks for sharing your feedback on your experience with Stratstone Brand. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Brand Customer Services

Rated 5 out of 5 stars

This was my first visit to Porsche…

This was my first visit to Porsche Centre Nottingham for a Summer Health Check on my much-loved Gen 2 Boxster, and I wanted to leave a special mention for Charlie, the Service Apprentice who looked after me.

Charlie was professional, friendly and completely natural throughout the whole visit. She made me feel genuinely welcome from the moment I arrived, kept me informed, and her enthusiasm for both the role and the Porsche brand really shone through.

She is a real credit to Porsche Centre Nottingham, and I’m sure she has a fantastic career ahead of her.

Thank you, Charlie, for making my first visit such a positive experience.

A special thank you also to Lesley, a wonderful host, for making my visit to Porsche Centre Nottingham today such a memorable experience. Her warm welcome, genuine hospitality, delicious BLT and endless refreshments made me feel like I’d been transported to Stuttgart!

Thank you so much 🙏

9 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Justin,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Charlie and Lesley at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

car service

Offers great service

7 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services

Rated 3 out of 5 stars

Communication is poor

Communication is poor, pricing inconsistent, very disappointing. If only an appropriate person would take a call. We buy a porsche because we seek high quality, this needs to be reflected in the service we receive from the dealership.

26 June 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello David,

Thank you for sharing your feedback with us. Your input is incredibly valuable, as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.

Stratstone Porsche Centre Nottingham Customer Services

Rated 1 out of 5 stars

more transparent and more staff to be…

more transparent and more staff to be trained

2 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Laurence,

Thanks for sharing your feedback on your experience with Porsche Centre Nottingham. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Porsche Centre Nottingham Customer Services

Rated 5 out of 5 stars

Very helpful

Very helpful, efficient and friendly service from Jenny in the service department.

1 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Jonathan,
Jenny will appreciate you leaving this a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services

Rated 5 out of 5 stars

Excellent customer service ultra…

Excellent customer service ultra professional and polite

1 July 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hello Anib,
We appreciate you leaving us a review - thank you!
Have a nice day!
Porsche Centre Nottingham Customer Services

Rated 5 out of 5 stars

Excellent professionalism, support & friendliness

The level of professionalism, support & overall friendliness could not have been any better than that afforded to me over the last couple of days. Jenny, Service, Bob, Technician & Andrea, Reception, deserve a special thank you, but praise should also be passed onto their colleagues that supported them in carrying out their duties, the names of which I failed to gather .

26 June 2026
Stratstone - Porsche Centre Nottingham logo

Reply from Stratstone - Porsche Centre Nottingham

Hi Smith,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Jenny, Bob, and Andrea at Dealership
Have a lovely day!
Stratstone Brand Customer Services

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