Stratstone - Porsche Centre Wilmslow Reviews 

190
TrustScore 4.5 out of 5

4.7

Stratstone House, Deanway Business Park, SK9 3HW Wilmslow, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I am actually blown away by the excellent customer service at this centre. I booked my car in for a service and Chloe just went above and beyond throughout, my car was picked up from my home and deliv... See more

Company replied

Rated 5 out of 5 stars

Buying a car is all about the experience you get during the process. You don’t want pressure, but you also don’t want to feel ignored - the Porsche Wilmslow team get the balance right. I was very h... See more

Company replied

Rated 5 out of 5 stars

Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have mea... See more

Company replied

Rated 1 out of 5 stars

Not for the first time, the garage initially sought to avoid honouring warranty items by passing the cost onto me. Reliability has been extremely poor with consistent attempts to avoid taking on the... See more

Company replied


Company details

  1. #85 of 97 best companies in Car dealer
  2. #17 of 19 best companies in MOT Centre
  3. #1 of 1 best companies in Car Manufacturer
  4. #54 of 63 best companies in Vehicle Repair
  5. #5 of 6 best companies in Oil change service
  6. #50 of 57 best companies in Used car dealer

Written by the company

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Contact info

  • Stratstone House, Deanway Business Park, SK9 3HW, Wilmslow, United Kingdom

  • 01625 445545

4.7

Excellent

TrustScore 4.5 out of 5

190 reviews

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4.7

All reviews

(190)

4,176 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service

The approach and care from the team is outstanding

26 June 2026
Stratstone - Porsche Centre Wilmslow logo

Reply from Stratstone - Porsche Centre Wilmslow

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Customer service is just amazing

I am actually blown away by the excellent customer service at this centre. I booked my car in for a service and Chloe just went above and beyond throughout, my car was picked up from my home and delivered back to me which was amazing, Chloe kept in contact with me throughout and i got a video of my car being checked during the service which i thought was a great touch. I will never use another Porsche centre again as their customer service doesn’t come close to Porsche Wilmslow. I was made to feel like a very valued customer by Chloe and the lady who answers the phone is always lovely. Thank you Porsche centre Wilmslow.

22 June 2026
Unprompted review
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Reply from Stratstone - Porsche Centre Wilmslow

Hello Elen,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Buying a car is all about the…

Buying a car is all about the experience you get during the process. You don’t want pressure, but you also don’t want to feel ignored - the Porsche Wilmslow team get the balance right.
I was very happy with the level of contact and felt valued throughout the process.

16 June 2026
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Reply from Stratstone - Porsche Centre Wilmslow

Hello Mike,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Reception & Service teams

Reception & Service teams, as usual first class. Overall Porsche Wilmslow experience is excellent and a new showroom to match!

11 June 2026
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Reply from Stratstone - Porsche Centre Wilmslow

Hello Matt,

We appreciate you leaving us a review - thank you!
Have a nice day!

Stratstone Customer Services

Rated 5 out of 5 stars

Customer service at Porsche Wilmslow is exceptional, professional, yet personal, and more importantly efficient.

Customer service at Porsche Wilmslow is always exceptional. Professional, personal and efficient. No job is too small and always perfectly executed. New Porsche Centre is very nice and comfortable.

16 June 2026
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Reply from Stratstone - Porsche Centre Wilmslow

Hello Calvin,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Exceptional Service Department Great Experience

Alan Dyde was superb from start to finish exceptional service despite the challenges with transferring to his new premises. There was a delay with the parts for my wife's Panamera which would have meant she would have been unable to travel to Norfolk for the Porsche Celebratory 75year event. Alan not only arranged a vehicle for my wife but as it was her first drive in an electric car he kindly took her out to ensure she felt comfortable. A genuinely wonderful experience, Thank you what a wonderful dealership.

6 June 2026
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Reply from Stratstone - Porsche Centre Wilmslow

Hi Robert,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Alan at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Very pleased with the service provided…

Very pleased with the service provided by Porsche in Wilmslow, would use them again in the future.

20 May 2026
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Reply from Stratstone - Porsche Centre Wilmslow

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Efficient service and friendly staff.

Efficient service and friendly staff.

6 May 2026
Stratstone - Porsche Centre Wilmslow logo

Reply from Stratstone - Porsche Centre Wilmslow

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Porsche Centre Wilmslow Customer Services

Rated 5 out of 5 stars

The best team

Just wanted to say thank you to the brilliant team at Porsche Wilmslow. I’ve had the pleasure of working with them twice now and each time has been a real pleasure. On Friday I was invited to a drive out day in Cheshire and it was so well put together. The team there are great, special mention to Sienna, Isla, Harry, Alfie and Caoimhe. They’re all so welcoming and professional and their product knowledge is second to none. Look forward to seeing you all again soon!

15 May 2026
Unprompted review
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Reply from Stratstone - Porsche Centre Wilmslow

Hello Louise.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Good communication

Good communication. Undertook warranty work without quibble

10 May 2026
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Reply from Stratstone - Porsche Centre Wilmslow

Hello.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars
Stratstone - Porsche Centre Wilmslow logo

Reply from Stratstone - Porsche Centre Wilmslow

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Good service from Lisa

Good service from Lisa. Would recommend Wilmslow Porsche for all your service needs

6 May 2026
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Reply from Stratstone - Porsche Centre Wilmslow

Hello George,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Dealership at its best

Well what can I say.

Haven had a horrific experience with Porsche Chester, my expectations were pretty low from dealerships.

Then

I contacted Michelle at Wilmslow.
With a virtual hug my car was in and repaired to a high standard.
Alan kept me updated and explained the fault with the car ( something Chester couldn’t do)

Even when picking the car up ( cleaned to a high standard) they went over the car with me.

Absolute fantastic experience.

Many thanks team !!

27 April 2026
Unprompted review
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Reply from Stratstone - Porsche Centre Wilmslow

Hello Mark,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Great service from Michelle.

Great service from Michelle.

27 April 2026
Stratstone - Porsche Centre Wilmslow logo

Reply from Stratstone - Porsche Centre Wilmslow

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Porsche Centre Wilmslow Customer Services

Rated 4 out of 5 stars

Thanks Porsche Centre Wilmslow for…

Thanks Porsche Centre Wilmslow for looking after my car via the Stockport dealership.

24 April 2026
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Reply from Stratstone - Porsche Centre Wilmslow

Hello Aaron,
Thanks so much for your positive feedback and for choosing us. We're glad your experience was a good one and we'd love to know what could have made it a full five stars next time. We're always looking for ways to improve, so your insight really helps us keep raising the bar.
Stratstone Porsche Centre Wilmslow Customer Services

Rated 5 out of 5 stars

Excellent service

Excellent service, great staff and 1st class experience.

15 April 2026
Stratstone - Porsche Centre Wilmslow logo

Reply from Stratstone - Porsche Centre Wilmslow

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Rated 5 out of 5 stars

Great service

Great service , I was updated with progress daily with work

15 April 2026
Stratstone - Porsche Centre Wilmslow logo

Reply from Stratstone - Porsche Centre Wilmslow

Hello Badshah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

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