Streetwise Couriers Limited Reviews 

163
TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Cant give zero stars as not available Arrived 6 days early, without warning - arranged for delivery two days later when i was at home (on a Friday) didn't arrive although email confirmation. Now b... See more

Company replied

Rated 1 out of 5 stars

Worst delivery company I've ever had the misfortune to come across. Delivery over a week late, apparently due to drivers not turning up for work, but repeatedly. And they're self employed so the com... See more

Company replied

Rated 5 out of 5 stars

Connor mundy has been instrumental in streamlining operations for my diy pizza kit delivery business. From onboarding a couple months ago to now he has helped me every step of the way. I am assig... See more

Company replied

Rated 1 out of 5 stars

Very poor. Would never recommend. Have requested seller to never use them. Two failed deliveries despite clear instruction. Failed to respond to the security gate and did not wait or respond to call h... See more

Company details

  1. Courier and Delivery Service

Written by the company

Streetwise Couriers offers Same Day, International and Overnight deliveries. Being part of the APC Network we are able to deliver across the United Kingdom.


Contact info

2.2

Poor

TrustScore 2 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.2

All reviews

(163)

10 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great service

Great service, reasonable prices and helpful staff
Thank you all

4 May 2022
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Jen,

Thank you for your kind words!

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

An excellent service provided by Streetwise Couriers.

Streetwise Couriers provided an excellent service, and went over and above the service that was expected. I was kept fully informed regarding the delivery schedule, and when I was unable to be available on a weekday to receive my delivery, Clare very kindly arranged for the driver to deliver on a Saturday, which was such a huge help. There was no charge for the delivery, and the driver was punctual, courteous and helpful.
My parcel was a large heavy item, which he very kindly carried inside for me.
I am genuinely impressed, and have no hesitation, in providing a 5 star review.
Many thanks Streetwise Couriers for providing such an excellent service!

3 May 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Morning Helen,

Thank you for your positive feedback. We are delighted how you have rated our service. We look forward to seeing you again!

Kind Regards,
Streetwise Team

Rated 4 out of 5 stars

Very helpful staff

Very helpful staff, always ready to be of service

3 May 2022
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Morning,

Thank you for your comments!

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Morning Little Diode,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind Regards,
Streetwise Team

Rated 4 out of 5 stars

Great customer service and drivers

Great customer service and drivers are always as helpful as they can be.
same day service team also great and have never let us down

3 May 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Morning Firebrand,

Thank you for your wonderful comments.

Kind Regards,
Streetwise Team

Rated 4 out of 5 stars

After I unfortunately missed the…

After I unfortunately missed the original delivery, Toni managed to sort out redelivery and kept me updated all the time. And the very obliging driver brought the stuff into the garden where I wanted it.

25 April 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Afternoon Teresa,

Thank you for your review and your comments! I will pass this over to her.

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

Excellent customer care after a…

Excellent customer care after a temporary mix up over two missed deliveries. The customer service representative at Trust Pilot, went over and above, by calling the driver to see if they would re-try the delivery, and then calling me back to confirm the new shorter delivery window. The driver ever so kindly re-delivered the parcel on the same day, after their main deliveries were finished. I am so relieved that my parcel was not inconveniently sent back to the sender and that the matter was so expediently resolved with such candour empathy and humour.

20 April 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Morning,

Thank you so much for taking the time to leave us a 5-star rating.

Kind Regards,
Streetwise Team

Rated 1 out of 5 stars

As i paid the extra to get the next day…

As i paid the extra to get the next day so should off turned up on the 14th then look to be told the 15th and then get told now its going to be Tuesday why did i pay extra and you cant ring them . Office is always close absolutely terrible service really unhappy dont pay for next day as it dont happen and they dont want to give the extra back either.

16 April 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Louise,

Thank you for taking the time to leave a review and I'm very sorry to see that this has happened. So we can look into this for you can you please contact surbition@streetwise-couriers.co.uk with the consignment number.

Kind Regards,
Streetwise Team

Rated 1 out of 5 stars

Package said was delivered the picture…

Package said was delivered the picture wasn’t even my address. Terrible service

14 April 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Lisa,

We are so sorry to hear of this, please accept our most sincere apologies for this. I believe the team have now dealt with this, if not please do contact us directly to resolve this further.

Kind Regards,
Streetwise Team

Rated 5 out of 5 stars

Great company

Very efficient and immediate responses

13 April 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Mr Duffy,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Kind Regards,
Streetwise Team

Rated 1 out of 5 stars

Cant give zero stars as not available

Cant give zero stars as not available
Arrived 6 days early, without warning - arranged for delivery two days later when i was at home (on a Friday) didn't arrive although email confirmation. Now been told delivery following Monday when I suspect nobody home.
Ridiculous, why ask for a delivery date when you are not in any way, going to meet?
Useless.

8 April 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Mr Wilgoss,

Apologies for this, we will attempt to deliver the goods once they have been received. If you wish to discuss this further please contact surbition@streetwise-couriers.co.uk with the consignment number.

Kind regards,

Streetwise Team

Rated 5 out of 5 stars

I am very pleased

I am very pleased, fast and helpful, thank you!

24 March 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Morning Dean,

Thank you so much for taking the time to leave us a 5-star rating.

Regards,
Streetwise Team

Rated 5 out of 5 stars

Quick service

Misplaced parcel due to a vendor address type-o (not the courier's fault). Streetwise responded in about 2 minutes to my enquiry and sorted the error - very impressive service.

17 March 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good morning,

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Regards,
Streetwise Team

Rated 2 out of 5 stars

These past 6 months APC had messed up a…

These past 6 months APC had messed up a few of our deliveries badly, our Company cannot trust APC anymore, we have to send our employees to our local post office to post our smaller packages, Your Driver Sasi is very good, your Customer service Toni is also very helpful. unfortunately we lost trust with APC's delivery method, we already a few customers because of your APC messing around deliveries.

9 March 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Morning,

Apologies APC has made these errors and your company has suffered. If you would like to discuss this further please contact our team directly.

Regards,
Streetwise Team

Rated 5 out of 5 stars

Fantastic Company Streetwise to use as a courier service

I have worked along side Streetwise now for many years they are efficient very professional and very friendly. No job is too much for them. They will follow every job through to the end. The staff are amazing and very patient with me when I have a lot of jobs to be collected. Every department UK overnight, Sameday and International all top notch in everything they do for us at Nelsons

9 March 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Afternoon Nelsons,

Thank you for your positive feedback. We are delighted how you have rated our service. We look forward to seeing you again!

Regards,
Streetwise Team

Rated 5 out of 5 stars

EXCELLENT! HIGHLY RECOMMENDED!

I have used them a few times and have found Streetwise Couriers consistently excellent! Unlike so many other courier companies that are dreadul, or at best adequate, Streetwise are professional and have great customer service. Everything that has been delivered to me via Streetwise has come hassle free. Very highly recommended.

8 March 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Rae,

Thank you for your positive feedback. We are delighted how you have rated our service. We look forward to seeing you again!

Regards,
Streetwise Team

Rated 5 out of 5 stars

Very helpful

7 March 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good Afternoon Timothy,

Thanks for your positive review!

Regards,
Streetwise

Rated 5 out of 5 stars

The map with the van location and live…

The map with the van location and live tracking is great and really liked by my clients. The customer service team are very helpful at resolving any issues. Been using these guys for years and happy to continue doing so.

6 March 2022
Unprompted review
Streetwise Couriers Limited logo

Reply from Streetwise Couriers Limited

Good morning,

Thank you so much for taking the time to leave us a lovely review!

Regards,
Streetwise Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look