Stressless® UK Reviews 

The Stressless Mayfair chair is so comfortable and looks great in our room. Everyone wants to try it when they come in. The company we bought it from in Edinburgh were brilliant to deal with.

Excellent.products and brilliant customer service

Well made but overpriced

My Stressless chair is wonderfully comfortable but the leather has split in just over 5 years. They claim their furniture will last a lifetime. This a quote from their website. "When you purchase Stressless® furniture, you choose quality that will serve you throughout a lifetime." Mine has lasted just over 5 years. Had I known this would happen I would never have bought a Stressless chair. I am very pleased to have had a phone call from the retailer, Potbury's of Sidmouth who tell me that Stressless are supplying them with a panel and that they will then arrange for the panel to be fitted. If this happens the 1* will become 5* as the customer service will have been exemplary. Watch this space.

Superb service from start to finish. Great product.

Having noticed a Stressless sofa in the furniture store and found it to be so smart, well made and comfortable we purchased two! for our new home where they now proudly sit, and so do we.
Stressless is simply quality furniture built and finished to a high standard.

One of our electric chairs makes a noise
Some one is coming to see to it
But I would like it replaced?

Friendly advice and service from the staff at HSL Rotherham. Chair delivered within a week. Well made and comfortable as we expected. Would highly recommend.

Delivered on time and good product

When I tried the Fiona sofa in the store I was very impressed by the comfort of it with great lumbar support.
However at home, sitting for longer, I find the seats far too hard. I have spinal stenosis and herniated discs and the pressure of the seat on the nerve running through the buttock is really painful. The pain has been increasing since getting the sofa so now after two weeks I can hardly walk.
I am so disappointed and upset that after spending £2,500 I can't use the sofa.

very pleased with the chair, had it about 3 weeks now. Lesley at Hastings branch very knowledgeable and very helpful

Quality product and they went through records to make a special order with left over leather that matches current chair .

Simple and straightforward to order and the delivery guys were absolutely fantastic

We’re so pleased with our new Stella Wood sofas! So stylish, comfortable and relaxing, whilst giving plenty of support for our backs. The staff at Charletons in Paignton were knowledgeable and very helpful and the delivery went smoothly. Top marks!

Quality items, very comfortable 👌

Sue of your Taunton branch was very helpful and informative.

I purchased a Mayfair office chair from T R Hayes of Bath. Firstly it came with some self assembly, not unusual for office chairs, but this chair was usually difficult.The instructions were virtually useless and it was impossible, once I had worked out how to do it, to fit the backrest to the seat base single handed.
So, a 30 mile round trip to the supplier where 2 men quickly achieved it without damaging the chair.
I returned home and proceeded to assemble the base and install the arm rests, no problem.
Then as per instructions dropped the assembled seat onto the gas filled strut, again, no problem.
But, I can't raise the seat from its lowest position. So, consulted the supplier again. Possibly there was a plastic cap on the gas filled strut which should have been removed before assembly.
So, consulted Stressless website and attempted to remove the strut from the seat base without success.
So, how having to do another 30 mile trip to see if supplier can sort the problem.
Hopefully they can, but my confidence in Stressless products has been sadly dented. Previously very happy but no more. I expected better for the substantial cost of the chair.

Great all round service

Lovely chair
Hunters of Derby were very helpful and my chair and stool are a perfect fit for me and will last for many years

Took me a while to choose the right model as they are all so comfortable.
Before choosing the one I liked
Wanted a chair that was natural to sit in