Strongvox Reviews 69

Shame that you can’t get in and out of your drive ways as housing association are blocking your drives when they have there own parking spaces .. Strongvox ram these houses up but the parking is a nightmare this is at Nether Stowey in Somerset .. Have now put a complaint it to Housing Association.. let’s see what they come back with .. now just found out that the council have permission to build 500 houses on the estate at Nether Stowey everyday I come home and can’t get in my drive .. How about Strongvox placing some Bollards up so no one parks opposite my drive ways!!!!!! Probably not

We completed on our new home in Limers Lane in September 2025, and reviewed our positive experience with the sales team and on site builders.

5 months on we are pleased to say that we have continued to be impressed with the responsiveness of the Strongvox customer service team.

Having never purchased a new build before we were unsure of how proactive the customer care would be post sale, but they have been brilliant! Every email has been swiftly picked up and dealt with by Sabrina and Jack.

The initial snagging list was addressed efficiently, both onsite via Dom, and by the relevant external contractors. Seb and Lee who have been out to deal with the snags have also instilled confidence that support will continue after the development is completed.

So we are still very happy with our decision to buy from Strongvox :)

December 2025 still no news on when the remedial work will be done to the Marsh Gardens Road Dunster, so after 8 years the council is still unable to adopt the road, will Strongvox ever get this work done? Did not expect to be living on an estate with unadopted road for this long

We have just recently purchased a home through StrongVox. Matt, Simon, Sabrina, Kate and Dom have all been very helpful. Any snags are in hand and they are quick to respond to any issues. We are very grateful for their attentiveness.

We bought a secondhand Strongvox home just over a year ago, and the house itself is absolutely fantastic — really well built and clearly of high quality.

Recently, we wanted to put in a small home office in the garden, which required consent from the management company. Strongvox are in the process of changing the appointed managing agent due to ongoing issues with the current one, and because of that, they stepped in directly and resolved our query within hours of us reaching out.

It was a real relief to deal with a developer who takes responsibility and acts quickly to support homeowners — even those who aren’t first-time buyers of their properties. Their fast, helpful response saved us a huge amount of time and stress.

Genuinely impressed — thank you, Strongvox!

Bought my house nearly 2 years ago, my door broke it was fixed within 24 hours !
Exceptional Service !

Could anyone from the strongbox team please tell me when the roads in our development will be tarmacked this is a straight forward question so can I please have a straight forward answer as to when ? And why it has not been done ?
Many thanks
John

From the moment we drove into the site at Jubilee Gardens, we knew we had found somewhere special. This was then confirmed when we met Kate and Laura, the sales staff who showed us around what is now our new home. Throughout the whole process of buying, we felt supported and understood by Kate and Laura.
With regards to the site, since moving in, we have noticed how much Dominic the site manager cares about the build quality, site appearance and takes a genuine pride in all he does that is greatly appreciated by ourselves. Josh has supported us with rectifying a very small and minor snagging list in a timely and polite manner.
We can't thank the whole team enough for everything they have done and continue to do.

Myself and my partner recently purchased a property on the new Jubilee Gardens development in Banwell.
A professional and organised development from the start. Lovely customer service with Kate and Laura; brilliant communication and support for first time buyers. Wonderful finish on the property and a clear vision for the overall development. Noticeable to see there are specialised tradesmen with an eye for detail working on the project. The site manager (Dom) has high expectations and this is evident within the quality of the home.

We were the first family to move into the Jubilee Gardens development in November 2023 and have been nothing but happy with our new home. Kate and Laura provided fantastic customer service throughout. Kate especially understood our needs and even to this date provides a genuine interest in ensuring we have settled into our new family home.

As the development is still in progress we have got to know the team well, Dom and Josh have been great in keeping us informed of any works to our short snagging list and any works taking place that will directly affect us, of which has been minimal.

The house itself has been well built, of great quality and suits all our family needs.

The overall experience has been brilliant to date, can't speak more highly of Strongvox and the team that sits behind them.

My sister bought a property from Strongvox 3 years ago after being in the house for 6 months they put up a 6mtr pole for Tv aerials that towers over her garden spoiling her garden views! As a single mother to two kids she has her hands full but has been constantly battling with the team at Strongvox, they finally agreed an amount to give my sister with no time frame but then refused to pay it too her! We reviewed them here and they asked us to take it down which we did but they haven’t held up their side of the agreement! This feel like a David and Goliath fight but it’s left her with no choice but to go too a local MP and the news papers. Buyers beware

Strongvox employee (as opposed to contractor) called to fix three snags, part of the long list we originally had (Laurels @ Cribbs). He looks to have done a good job. Attempts had been made to repair all three before.

We love our home on Wedmore Grange. There are snagging issues, which is natural given the complexity of a new build home and the number of different tradespeople who work on them. Every problem we have raised with customer care has been resolved, albeit we just have to wait patiently.

Everything went wrong. All the houses at Paddons Farm have many defects, many promises to fix........nothing happens. Strongvox take your money, promise Everything....deliver nothing. Avoid at all cost, worse than Barratt Homes. Worst financial decision ever made. No wonder they went, or almost went bust about 12 years ago. Umm, if they can't sell the shoddy houses....they will probably sell to housing associations. Do NOT buy at Paddons Farm, you will lose money and buy a wreck. A very sad shame, so much promise.....that doesn't deliver

We moved into Wedmore Grange last October Our first new property ever and we’re delighted. We did have several minor problems but eventually they were corrected. We have one outstanding item ( plot 78) relating to a missing tree and shrubs We are however very disappointed with the landscaping of the whole development and the state of the roads. Tony informed us the tarmac would be laid in February!! We are dealing with noise dust and and terrible road surfaces. The weeds are waist high and very unattractive It would be very helpful if the company could update the home owners how much longer we need to put up with these issues. It would seem the company have moved on to new developments not bothering about the Wedmore homes.

Strongvox has responded to everything we’ve needed. They did it promptly and efficiently.

The properties are excellent, and we love our home.
However the common area of the close is a huge disappointment.
The planting was very poorly planned and executed, with no follow up, hence two mature trees and numerous plants have died.
I reported this and workmen arrived to replace most of the plants, but not the trees, but they have not been back, so these are now dying and the grass is uncut.
Despite emailing Strongvox I’ve received no reply, regarding which company is responsible for the gardening and how much they were being paid, as we are paying a service charge.
Reluctantly we’ve now tidied up, but are not happy at the lack of response from Strongvox.
I feel once the house is sold and the (outstanding) site manager leaves, Strongvox no longer cares.

Sebastian has restore our faith in Strongvox. He is experienced and always does his best work, as the face of customer service he is professional but also friendly and approachable.
Strongvox has been true to its word with all the work they have said they would do and have done it to a high standard.

Very professional team. From start to finish they look after you

We recently moved into our new home at Cricketer Farm, having had a couple of nightmare dealings with two other developers, Strongvox have been a pleasure to deal with, especially Kate and Laura in the sales team,

Everything from reservation to completion has been great we have been kept updated, watched the build progress and we completed two weeks after the initial anticipated date, the house being complete just waiting for final kitchen bits and sign off. Whenever we asked something we got a prompt reply, would have liked more info of possible options some we didn’t realise we could have until too late but that doesn’t take away from the overall experience.

We haven’t had much regarding any snags nothing my husband didn’t just sort of the spot,such as the shower missing a screw so it was loose. All in all a lovely quality build and the plot is as per the plan (one previous developer moved the boundary on us after we reserved hence why we pulled out of that one another just didn’t build any further on the house for months) This was a totally different experience and we are very happy in our new home. Would look to buy again with Strongvox, but then we’re not planning to move for sometime yet. Lol.