Strucsol (A JT Consulting Brand) Reviews 

125
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 4 out of 5 stars

Have not used product yet. So unable to review. Easy to order from website however delivery went missing due to address mixup. Quick response from Strucsol regarding the delivery mixup. All resol... See more

Rated 5 out of 5 stars

They have a structual enginneer that you can speak too a really knowledgable chap called Jon i think , someone you can tell really knows his subject! Interested in buildings and where too use theyre... See more

Rated 5 out of 5 stars

As a small restauration company, we are often overlooked when it comes to service and attention to detail. My order with free shipment was damaged, with parts lost on the way. We would have missed our... See more

Rated 5 out of 5 stars

The service I received was very good. I also have no doubt that the 2 pack epoxy will repair my wall when the weather cools off. However the product is a problem for me personally. I have dis... See more

Company details

  1. #14 of 16 best companies in Building materials market
  2. #61 of 111 best companies in Building Materials Supplier
  3. #6 of 7 best companies in Building restoration service
  4. #4 of 6 best companies in Structural engineer

Written by the company

At Strucsol we offer competitive pricing for all your building repair needs. Free next day shipping comes as standard across the site (with exceptions for abnormally large and bulky items). We cater to the trade industry and also to DIY customers- with on hand support and advice (free of charge) for all customers via email and phone included. We also offer trade accounts for those who shop for our products regularly who can then unlock bespoke loyalty discounts.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

125 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.7

All reviews

(125)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service, with delivery on time, I called a day after I received the cavity wall tie locator I had ordered to ask some technical advice. The gentleman I spoke to was friendly, highly knowledgeable and more than happy to help
Thank you

3 July 2024
Rated 5 out of 5 stars

excellant

Ordered the paper for my materials online everything delivered the following day. Great service excellent prices and great staff well worth using.

8 May 2024
Rated 5 out of 5 stars

I'm so glad I Strucsol

I'm so glad I found this Strucsol. I had an unusual crack, and sent a few photos in. They had a structural engineer phone me up and design a specific system for me, ordered and delivered the following day. Amazing service and cannot recommend highly enough.

13 March 2024
Unprompted review
Rated 5 out of 5 stars

First class service and help

Took the time to understand our needs - reviewing photos - and offered solutions and advice for remedial action. Products arrived next day and were installed with minimal fuss - especially from a DIY perspective. Hopefully this gives us a long-lasting fix and has been very cost effective in the process.

31 October 2023
Rated 5 out of 5 stars

Cracked Lintel repair

I purchased a kit to repair a cracked lintel above a window. The support from the team was fantastic! I sent some photos via email and contacted the team via phone where I was advised which items I needed to purchase and given detailed instructions on how to install.

2 November 2023
Rated 5 out of 5 stars

I purchased a Strucsol stitching repair Kit.

I purchased a Strucsol stitching repair kit via Strucsol's eBay shop and was immediately impressed by the courteous communications and very swift delivery of the product. But what really impressed me the most was the after-sales advice.

When the stitching kit arrived, I sat down to plan the job in hand and because I had a few doubts regarding my choice of DIY repair I decided to contact Strucsol again for advice via e-mail. They could not have been more helpful, as well as answering my original question they offered additional advice on my particular structural repair and tactfully pointed out why my approach was incorrect. While the advice was not the news, I wanted to hear it has saved me many hours of fruitless work. Strucsol's advice has now directed me to the course of action I should now pursue.

So often these days companies and people seem to get paid for not doing their job and after purchasing a product there is often little if any follow-up advice available :-( So it was refreshing to find a company that supplies quality products at competitive prices and provides free follow-up advice on how to make the most of those products. I have no hesitation in recommending Strucsol and their products. The company offers both quality and service which sadly seems to be a rare commodity in the 21st century.

Thankyou Strucsol for your helpful and constructive advice.

Des. K.

30 September 2023
Unprompted review

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