Student Beans Reviews 

1,229
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 225 reviews, reviewers had a great experience with this company. Customers frequently praise the digital platform for offering meaningful and valuable price reductions across numerous popular retail brands. People also deeply appreciate the exceptionally helpful support team, noting that staff members always respond quickly and efficiently resolve verification issues. Some reviewers were not happy with the complex verification process, mentioning heavily delayed replies, missing communication, and severe difficulties getting accounts successfully activated. Additionally, consumers occasionally experienced frustrating problems regarding missing coupon codes, broken links, or unfulfilled promotional offers from partnered stores. Others noted that contacting customer service sometimes yielded frustrating delays or unhelpful automated responses during peak times.

What people talk about most

Discount

Customers report great satisfaction and appreciation regarding the discount offers available on the platform.... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting that the support team is... See more

Staff

Users describe positive interactions with staff, often highlighting the fantastic, kind, and helpful nature... See more

Response time

People report positive experiences with response time, highlighting that customer support agents reply very... See more

User experience

Reviewers mention ambiguous feedback about user_experience, as experiences vary widely. Some consumers praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far, I've saved over £500 with discounts from Student Beans. That's from 30% off at Logitech, 40% off at Ted Baker and 25% off at M&S. I'm on benefits, and self-funding my degree (it's my seco... See more

Company replied

Rated 5 out of 5 stars

They take their responsibility seriously. It took me almost 18 days to get verified, mainly because I didn’t provide the correct documents at first. Once they explained exactly what was required, the... See more

Company replied

Rated 5 out of 5 stars

Student Beans has been a great experience. The verification process was simple and quick, and I was able to access real discounts right away without any hassle. The site is easy to navigate, and t... See more

Company replied

Rated 5 out of 5 stars

Best discount/offers platform for students, and best customer support!!! Super helpful and just really amazing. There's nothing much for me to say. Student Beans never gave me a faulty discount or... See more


Company details

  1. Education & Training

Information provided by various external sources

Student discounts, offers & voucher codes. Sign up and discover the latest student All discount today


Contact info

4.1

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.1

All reviews

(1,229)

232 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

FAKE!!!

All the codes can just be found on the internet with no membership from student beans. It is a total scam that does not give you any special codes or discount just for being student, it gives you possible codes that might work.Honestly 80% of the time the codes don't even work and sometime it redirects your to the wrong website.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

A great app with fantastic support!

A great app that offers very interesting discounts for many online shops! What’s more, the support team is fantastic, kind, and helpful.

A special thanks to Almira, who helped me with the authentication process. She was very kind and professional. Highly recommended!

11 August 2026
Unprompted review
Rated 1 out of 5 stars

Discriminatory towards mature students

I’ve raised a formal complaint with student beans due to experiencing age discrimination in their verification process. I highlighted the issue in their process and why it was discriminatory, and they did not seem to grasp the gravity of the situation or even care.

The formal complaint was raised on in July with a 5 working day response deadline, which was ignored. They eventually replied mid August with a tone deaf response, ignoring my formal complaint and requesting me to repeat the very process I had flagged as discriminatory, despite me already having completed it previously. I can only assume it was intended to gaslight me.

I’m now considering taking legal action, as they need to learn it’s not okay to treat people like this.

For any mature students I would avoid this company. Not only do they act unethically and in a discriminatory
manner, they also seem to have not kept my documents secure. I would also recommend any brands currently working with them to think twice about being publicly associated.

12 August 2026
Unprompted review
Rated 5 out of 5 stars

Cristelle is so nice and she really…

Cristelle is so nice and she really helped me so much in a short time
Thanks to her

1 August 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thank you for your positive feedback! We're delighted to hear that you had a great experience. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Quick Response

Almira was a great help! She responded to me quickly and efficiently. I emailed CS thinking i wouldnt see a reply for a few days but even though it was midnight, i received a reply almost immediately.

1 August 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thank you for your positive feedback! We're delighted to hear that you had a great experience. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Very good

Very good. Recommended.

2 August 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thank you for your positive feedback! We're delighted to hear that you had a great experience. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Cristelle was very helpful

Cristelle was very helpful, professional, and friendly throughout the process. She explained everything clearly, responded promptly, and made the experience smooth and stress-free. Thank you for your excellent support!

30 July 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thank you for your positive feedback! We're delighted to hear that you had a great experience. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Customer support responds very quickly…

Customer support responds very quickly and is very helpful. Great deals on the app that you can’t find elsewhere

24 July 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thank you for your positive feedback! We're delighted to hear that you had a great experience. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

I received help getting a discount when…

I received help getting a discount when it didn't work initially!

23 July 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thank you for your positive feedback! We're delighted to hear that you had a great experience. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Super helpful and friendly!

22 July 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thank you for your positive feedback! We're delighted to hear that you had a great experience. We truly appreciate your support and look forward to serving you again.

Rated 1 out of 5 stars

I have been with student beans for 2…

I have been with student beans for 2 years and have never had an issue until I needed to reverify my student status for my final year. I am a student under The Open University, but I am now being told that the institution has all of a sudden not become available and they are not classing it as a real university! Disgusting customer service and highly insulting. I work a full time job as well as dedicating my time to completing this degree full time. Will never use them again even if the opportunity presents itself in the future. Have also advised friends and family to spread the world.

18 July 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Hi Amy! We are very sorry to see you've had a poor experience - we can turn this around for you. It sounds frustrating, especially after you've enjoyed using the platform for the last few years. Please email help@studentbeans.com with proof of your student status and our Support Team are on hand 24/7, awaiting your email. Look forward to re-instating your account and ensuring you can continue once again making savings every time you shop.

Rated 5 out of 5 stars

Love all the savings they come in hand…

Love all the savings they come in hand just when I need them!

16 July 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thank you for your positive feedback! We're delighted to hear that you had a great experience. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Good customer service

Good customer service

13 July 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thanks very much for your lovely feedback and we are very glad to see you are enjoying using Student Beans!

Rated 5 out of 5 stars

Best 🙌🏼

Best 🙌🏼, I had an issue verifying my account, and it was resolved within 1 day.

1 July 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thank you for your positive feedback! We're delighted to hear that you had a great experience. We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Difficulty signing in.

I was having difficulty signing in and uploading my information and military ID in order to obtain the 10% DSW discount from Student Beans. The support person who assisted me, Cristelle was MORE than helpful, patient and accomodating. After NUMEROUS attempts to get my information loaded into the system, Cristelle answered ALL of my questions in a very timely manner and very nicely. I can't say enough about her, other than she was BEYOND helpful. The customer service was extraordinary!!!!

31 May 2026
Unprompted review
Student Beans logo

Reply from Student Beans

Thanks very much for your lovely feedback and we are very glad to see you are enjoying using Student Beans!

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