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Rated 1 out of 5 stars

They hacked my Facebook profile and launched ads for the socks through it, charging my account +$750. I can't imagine a respectful company that you could trust doing it.

Rated 1 out of 5 stars

If I could put zero stars I would!! Ordered TWO pr of shoes in 8.5 US sizing. Received right colors BUT 1pr 8.5 as ordered & 1pr “41CN” & to narrow across ball of foot!! Shoes came through internation... See more

Company replied

Rated 5 out of 5 stars

I was leery about ordering shoes without trying on first, but I took a chance and was not disappointed. Perfect fit, especially in the toe box area where I usually need wide. Surprisingly lightweight... See more

Rated 5 out of 5 stars

I usually wear Orthotics in my shoes because I have flat feet & bad pain in feet. I've had Hammertoes & Bunion surgeries & can never find a comfortable pair of shoes until now. I Love them. I wear the... See more

Company details

  1. Shoe shop

Written by the company

A Store for Bold, that presents all the unique and helpful tools over the internet in front of Bolds.


Contact info

3.4

Average

TrustScore 3.5 out of 5

85 reviews

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Rated 1 out of 5 stars

If I could put zero stars I would!

If I could put zero stars I would!! Ordered TWO pr of shoes in 8.5 US sizing. Received right colors BUT 1pr 8.5 as ordered & 1pr “41CN” & to narrow across ball of foot!! Shoes came through international customs directly from China!! So we’re not even dealing with US company!! Pretty scarey when comes to possible hacking of our pay source!! Corrected order NEVER resolved & been messing with this since I think lst week in March, 2021!! NEVER order anything from this company. BBB never heard of them either!!

12 June 2021
Unprompted review
Stunor logo

Reply from Stunor

Hi Connie,

I hope you are in Pink health.

As per your concern, I can see we did received the email from your side that you needed US size 8.5 (Regular) in Dark Gray and Pink colors. Team corrected your order and sent the preferred sizes as mentioned. Please refer to the previous support ticket/email.

During the correction of sizes, it was never mentioned that you required 'Wide shoes', also you only ordered Regular width shoes.

Moreover, Stunor too has the FREE 30 DAY REPLACEMENT POLICY for the sizing issue. And I can still arrange you a fresh replacement for preferred sizes.

Our team never received an email/phone that you are facing a sizing issue after delivery.

Also, half of the amount you paid was refunded at the time of your email already, kindly confirm your respective bank/credit card company.

Refund Transaction ID: re_1IfTZZLzjuAWhs9PoiI1kzlt

Still, if you wanted a refund you could have contacted us for a full refund. Stunor do have a money-back guarantee (30 Days Post delivery) I am sure you have missed it, it's simple as returning the item to us and getting a full refund.

Thank you
Stunor Team

Rated 1 out of 5 stars

IORDERED 2 PAIRS OF THE LE CARE SHOES…

IORDERED 2 PAIRS OF THE LE CARE SHOES IN APRIL ,,I ORDERED A 7.5 WIDE ,,THE FIRST ONES I GOT WAS A 7.5 ,,TO TIGHT,, I GOT ANOTHER ORDER AND WAS SIZE 8,, WHO IS FILLING THESE ORDERS ,, IWANT MY 7.E WIDE OR I WANT MY MONEY BACK.WHAT IS WRONG WITH A COMPANY THAT CAN NOT GET A ORDER RIGHT,,,AND WHEN YOU TRY TO CONTACT THE COMPANY NO ONE NEVER AVAILABLE

7 June 2021
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience. They made it right.
Suggestion when you order tennis shoes go to the wide size. You won't regret it. Thank you again. Keep up your excellent customer service.

28 May 2021
Unprompted review
Rated 5 out of 5 stars

I love my Stunor Sneakers

I love my Stunor Sneakers. I have a wide foot and have a hard time finding comfortable shoes. My feet always hurt until I found Stunor sneakers. I just bought my second pair. I can’t tell you what a relief it is to finally have comfortable sneakers. I hope they start expanding the colors on the wide width sneakers too.

9 May 2021
Unprompted review
Rated 5 out of 5 stars

After my rather long wait for these…

After my rather long wait for these shoes. They were finally delivered today! I cannot say how much I love these shoes! Thank you Stunor! I am a nurse and on my feet all day long. I wore them today, and I couldn't have been more pleased! It felt like I was walking on air. The pads of my feet and my heels didn't hurt at all. I'm so pleased, that I just ordered 4 more pair! Yes, I said 4 more pair. Thank you for your creativity on these shoes. I just wish you had more colors on the wider width. But I ordered a 1/2 size up on a couple, so we shall see. Again thank you, from a very happy customer.

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1 May 2021
Unprompted review
Rated 1 out of 5 stars

do not order from this place.Supposedly…

do not order from this place.Supposedly my shies have been in transit since Mar 27.To this date I have still not received my shoes.!!!!!!!

23 April 2021
Unprompted review
Stunor logo

Reply from Stunor

Hi Jo,

As I have looked over your order, I can see it was delivered successfully by PCF corp, and we have a photo snapped of your door as proof of successful delivery.

Surely, I can understand about the delay caused to deliver the order at your end. It was mainly due to less courier operation staff due to Covid-19.

Delivery Proof: https://pcfcorp.com/track-package/?trackingNumber=4001700000463829

Thank you for your review, we'll try to improve!
Yashraj

Rated 5 out of 5 stars

I was excited to receive my first pair…

I was excited to receive my first pair but they were too big. I contacted customer service & they replaced them & ask me to donate the ones I received.
I have 4 pair now & hopefully I can always get them. The wide width is perfect for my neuropathy. I’ve always been able to put them on & wear & never had to break them in.
Great product & great customer service!

17 April 2021
Unprompted review
Rated 5 out of 5 stars

I contacted the company after about 12…

I contacted the company after about 12 days after I received my shoes shipped and in less than 24 hrs had a reply. My shoes arrived shortly after. I’ll tell you now they were well worth the wait. Very light weight and so comfortable !! I’ll buy more ! You can’t beat the price !❤️

17 April 2021
Unprompted review
Rated 1 out of 5 stars

Don't Buy from Stunor

If I could give no stars I would. I purchased two pairs one for me and one for my mom. I received them and neither pair fit. I contacted customer service and have gotten nothing but the run around about wanting to send me new shoes and only refunding half my money!! Don't buy from these people, it is a scam tp get you money!!

8 April 2021
Unprompted review
Stunor logo

Reply from Stunor

Hi, we do have a money-back guarantee I am sure you have missed it, it's simple as returning the item to us and getting a full refund. I am sorry we can't offer you a refund until unless you return the item you purchased back to us.

You can have look at our return policy here:-
https://www.stunor.com/pages/refunds-returns-policy

Rated 5 out of 5 stars

Awesome shoes

I have two pair of these shoes. I wear them everyday to work in long term care facility. They are awesome, my feet feel great. Will be ordering more.

31 March 2021
Unprompted review
Rated 5 out of 5 stars

Great Shoes

I saw the Facebook ad and like some of the other reviewers I was skeptical about ordering. It almost sounded too good to be true. I am so glad I went ahead and ordered a pair of these tennis shoes. They are very comfortable and fit well. My only “complaint” would be that there is not enough styles in a wide size. I wear a 10 wide and would more than likely order more if they were in my size. Overall these are great and I will recommend them to anyone that will listen

25 March 2021
Unprompted review
Rated 5 out of 5 stars

Replaced shoes

I ordered a pair of shoes from your online site but received the wrong size. I contacted you concerning a return/exchange. To my surprise you told me I didn’t need to return that pair and you would send shoes in my correct size at no charge to me. I received the replacement pair in a timely manner. They fit great and feel really comfortable.
By the way I gave the other pair to my granddaughter (her exact size) and she thought it was so special to have a pair just like grandma.
Thank you so much for the great way you handled my situation.

Blessings,
Mary

25 March 2021
Unprompted review
Rated 5 out of 5 stars

This company is great

This company is great, they work well with their customers needs, I bought pairs of size 8, since I'm diabetic & have neurophy they were hurting my toes, I contacted Stunor, they sent me 2 new pairs of size 8 1/2, at no cost to me, they worked out great, like I said this is a GREAT company, I bought another pair of size 8 1/2.

22 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent shoes for me.

I did get my other 2 pair of shoes, and they fit perfectly. Congrats on such good items. the other day we had a meeting, and of course it was pouring down rain, and i did have a pair of these shoes on. Went thru a few puddles, that i could not avoid, when i returned home, the tops of my shoes were dry, the inside of my shoes were dry, and my socks were dry. I did not have any issues with these shoes, and i thank you so much. They also seem to be waterproof, and i thank you for that. Thanks again, and i have enough shoes to keep me happy for a while, and i just love these shoes. Marlene Shields, a happy customer

17 March 2021
Unprompted review
Rated 5 out of 5 stars

My replacement pairs arrived yesterday…

My replacement pairs arrived yesterday and I want to personally thank you! Being a new customer to your store, I had my doubts about whether you would do as you stated. I was pleasantly surprised! It is refreshing to find an organization that has integrity, one I can place my trust in and continue online purchases with. So, thank you for keeping your word!

I love shopping on the internet but am always leery of a company new to me. I was in desperate need of new tennis shoes for walking and everyday wear. I took a chance and ordered two pair from STUNOR. Unfortunately, they were too large so I wrote asking instructions for returning them as an exchange. I had no idea they had a 100% satisfaction guarantee!

I love the replacement pairs. They fit perfectly and I will wear them almost daily. When asked, I will tell people where I got them and direct their business to STUNOR. The first pairs that did not fit went to a woman who lost everything to a fire. They were her exact size and fit! So, thank you again STUNOR. You've made two women very happy!

9 March 2021
Unprompted review
Rated 5 out of 5 stars

Due to slowdowns in the USPS it took…

Due to slowdowns in the USPS it took about a month to get my shoes. They are very comfortable and really feel good on my feet. I have a wide foot and my feel tend to swell at times, it would be great if the shoe laces were longer for the wide shoes.

4 March 2021
Unprompted review
Rated 5 out of 5 stars

Happy customer

Being a hairdresser for over 40 years one of the hardest things is reaking in new work shoes, This is my second order and this time I ordered 2 pair. These shoes are light weight and comfortable from first wear .I would suggest these for anyone and the price is right

3 March 2021
Unprompted review

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