It was delivered on time. Well packaged. Though I ordered months back delivered to London but I live in Nigeria. The Chinese companies deliver weekly to my house for my kids without stress. Look int... See more
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Five stars for everything: quality/condition (no scratches, etc), price, service. Original 100%, I had these glasses before and lost them, and bought my favorite model much cheaper than last time a... See more
Amazing experience! The customer service was incredible—friendly, responsive, and truly attentive with every follow-up. They even went out of their way to find a pair of glasses that was no longer ava... See more
Company replied
I don’t know which fault is that Fedex customs processing is not included in the shipping price. If you are ordering from outside the EU you will be charged at least 40 euro more for customs processin... See more
Company details
Written by the company
Stilottica nasce in Italia il 16 luglio 1989 dal desiderio di Silvia ed Alessandria Pernigotti di aprire un negozio di ottica dove poter offrire la loro competenza in campo ottico e professionalità. Il prestigioso negozio sito nel centro di Ovada, in provincia di Alessandria, è specializzato anche in lenti a contatto e controllo optometrico, oltre a proporre un assortimento completo delle migliori marche e modelli di montature da vista, occhiali premontati, occhiali da sole con ogni tipo di lente ( polarizzate, sfumate, flash...), occhiali fotocromatici, occhiali anti luce blu, smartglasses, lenti a contatto, lenti cosplay, caschi e maschere da sci, prodotti per la pulizia e l'anti-appannamento, ed accessori utili e fashion come catenelle ed originali custodie. Oltre alle modellerie di occhiali più ricercate per uomo e donna, l'assortimento ricopre anche gli occhiali da sole e da vista per bambini, sempre puntando alla qualità e all'innovazione. Con la loro disponibilità, passione ed esperienza, Silvia, Alessandra e Edoardo riescono ad accontentare ogni richiesta, e ad assistere i clienti offrendo a tutti un servizio completo per riuscire a soddisfare ogni esigenza, a partire dall'accurata visita optometrica eseguita con attrezzature all'avanguardia, fino alla guida alla scelta dell'occhiale adeguato, sia dal punto di vista funzionale che da quello estetico. Il vastissimo assortimento di prodotti sempre nuovi è disponibile su Stylottica.com, lo shop online nato per estendere in Italia ed all'estero l'ampia scelta di occhialeria di alto livello, costantemente aggiornato e ricco di nuove proposte a prezzi competitivi. Stylottica.com è gestito con serietà, professionalità e con una grande attenzione per la cura del cliente, che, anche a distanza, viene assistito e guidato all'acquisto in tempo reale. Non perderti le occasioni e le ultime novità in campo di ottica su Stylottica.com, e lasciati ispirare acquistando i tuoi nuovi occhiali in completa sicurezza, guidato da persone competenti ed esperte.
Contact info
Via Cairoli 26, 15076, Ovada, Italy
- +390143821450
- info@stylottica.com
- www.stylottica.com
4.9
Excellent
578 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service!
Really easy to order from site, order dispatched quickly with tracking number. Product arrived as described. Great service.
11 November 2019
Unprompted review
Wonderful
Wonderful ! Great communication and a beautiful product. A+ Thank you 😎
17 October 2019
Unprompted review
exceptional customer service made by…
exceptional customer service made by Michele that has answered all my questions as well as supported me from the beginning till the end so that I could have an excellent purchase from Internet. (Luzia Tomaz from Sao Paulo - Brazil)
20 September 2019
Unprompted review
You did not ship the right article
You did not ship the right article, even if you referred to the right SKU, you shipped a different mode. I had to pay shipment cost twice.
29 July 2019
Unprompted review
Reply from Stylottica
We apologize for the error, the warehouseman sent the wrong item.
We have proposed to the customer, sending the exact item but it has been refused, we have therefore refunded the full amount paid by the customer and we have also proposed to refund the return shipping cost but we have not received a reply.
We still apologize for the error and this will teach us to pay much more attention to the items we ship.
We have however sent you a voucher to make us forgive you for the mistake.
We hope to see you again soon in our shop to show you our seriousness.
Stilottica snc
Silvia
Very good service
Very good service, quick shipping and great communicatuon with the staff.
5 July 2019
Unprompted review
Great service.
Everything with my order was perfect and it was delivered from Italy to the UK very fast.
Thanks
24 June 2019
Unprompted review
Brilliant service and product
Brilliant service and product - delighted
10 February 2019
Unprompted review
Very Good Service
29 January 2019
Unprompted review
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