subtel.de Reviews 

I searched for a PC battery using my laptop model number and I got a match on their website and bought it. But there was an error on their website: the model number of my laptop was mistakenly on the wrong battery. So I received the wrong battery. I contacted their customer service and the response was very disappointing. They said send it back and we will reimburse you. But the shipping cost is more that the amount I will get back and they are not willing to pay for the shipping. So in essence they are forcing me to keep a product I don't need. So my advice is not to use their services. There are other places that will give you way better safety and services.

I wonder all these favorable opinions in Germany, for in Poland there are many negative ones. Some of them refers to extremely long delivery time, other to not deliver the product at all. My experience with this Company - having received the money Subtel issues neither order number, nor any confirmation. No e-mail contact, no telephone info is possible,

Item arrived quickly and was the correct part that I needed.

Hello
On 15 december 2015 I was making an order at their website and when I was Paying by Paypal their website displayed me an error during payment with Paypal, and I thought I have not enough funds on my first credit card so I changed the second credit card on Paypal as funding source and clicked Pay again, but again the Error appeared. So i definitely filled my credit card details manually direct in their website and clicked Pay and Payment was shown as Successful then.
But after 3 minutes when I opened my email address I saw two emails from Paypal that I have sent two payments to subtel.de (The error ones were sent already) and I check my credit card statements and also asked my bank and it was true - my money were sent 3 times to them, two times with Paypal and one time with Credit Card directly).

I call 2-3 times subtel.de on phone and they don't accept that they have received 3 payments from me, just One, and I also sent email them 5-6 times to take a refund for 2 problematic Paypal transactions that displayed error, but they don't accept at all that they have received 3 transactions valued at 69.90 Euro each from me. (they insist only one payment went to them)
They asked me to contact Paypal, instead they should go to their Paypal account and issue a refund for the 2 problematic transactions.


So this is a practice of typical cheaters, because they are trying with every possible way to keep my triple payment (money) in their pocket.
I am asking them to refund the two problematic Paypal transactions that appeared at their website - nothing else. They can keep the credit card payment that was shown as Successful on their website and they delivered that order also ...(On order invoice they sent me there is shown that order SDE710556 was paid using Credit Card.

I have made even before orders with them but had no problems like this, but now I understand that they are cheaters, so everybody who buys with them be careful next times....

I have found the battery for my laptop and it works fine