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Rated 5 out of 5 stars

purchased replacement battery for an older model cellphone_'motorola razr v3'_just one happy camper!_possibly better than the original_only regret should have bought two!!_thanxs again subtel!!!

Rated 5 out of 5 stars

It has been one month and the battery performs well, shipping was with no issues.

Rated 2 out of 5 stars

Ordered a battery to replace the one in my mother’s hearing aid. Given the urgency, I paid the surcharge for expedited shipping, with which they guaranteed delivery in 1-2 days. Product arrived in 5... See more

Company replied

Company details

  1. Electronic spare parts

Written by the company

Specializzato in accessori elettronici per dispositivi mobili dal 2004.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

just one happy camper!

purchased replacement battery for an older model cellphone_'motorola razr v3'_just one happy camper!_possibly better than the original_only regret should have bought two!!_thanxs again subtel!!!

14 February 2025
Unprompted review
Rated 2 out of 5 stars

8 days still the order did not arrive

I ordered a battery replacement on 23rd August and it showed the delivery would happen in 2-5 days. second day, there was no order on my order page, when I contacted it showed preparation(not shipped) for many it was like that. On the order page, it shows "complete". there's no way to track the order. It's 31 august, 8 days, still no news about my order. Feel like I got scammed.

31 August 2024
Unprompted review
subtel.it logo

Reply from subtel.it

Hello,

We're sorry to read this.
We've already communicated per email. Indeed the order cannot be tracked as you've chosen a cheaper method of shipment with no tracking number.
It can happen sometimes that Poste Italiane faces some delay that are not within their/our/your control.
If you still haven't received anything, please contact us again.

Subtel Team

Rated 2 out of 5 stars

Phonak battery replacement

Ordered a battery to replace the one in my mother’s hearing aid. Given the urgency, I paid the surcharge for expedited shipping, with which they guaranteed delivery in 1-2 days. Product arrived in 5 days with a different courier than rhe one I paid for. Then they promised a refund which to date, has not arrived.
In return, battery is compatible and seems to work well.

7 August 2023
Unprompted review
subtel.it logo

Reply from subtel.it

Dear mister Signorile,

We are sorry to read this.
We don't know exactly why the item was sent with DPD. Sometimes we have to change at the last minute for logistical reasons. Since you paid for a fast delivery but DPD delivered too late, we authorized the refund but it can take a bit of time. You should receive the amount today or maximum tomorrow.

Subtel Team

Rated 5 out of 5 stars

The best spare battery dealer

It is 8 years now that I am buying my spare batteries at Subtel. I have never been disappointed. All batteries I have bought there are still working perfectly. Very good quality!! Thanks!!

28 January 2021
Rated 5 out of 5 stars

Great

Dear Sir/Madam,

I would just like to inform you that I have received the purchased cable.
It works perfectly.
Thank you very much.

Raffaele D’Alessio

11 June 2020
Unprompted review
Rated 5 out of 5 stars

Excellent performance of battery. I recommend

I wish to write in English because I don't speak Italian. The originality of phone batteries cannot be ascertained until tested.
I bought the SM-N960 battery from Subtel after the one I bought from another shop failed me.
I've used this battery for more than a month and it performs exactly as the battery that came with the phone.
In order to save money, I recommend that you buy from from Subtel. The good news is that it was more affordable than the fake one I bought from the other shop.

20 January 2020
Unprompted review

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