Sugar & Sloth Reviews 214

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them beautifully designed and thoughtfully created. Many people highlight the positive impact these items, especially the monthly subscription boxes, have on their mental health and well-being, describing them as a source of joy and a helpful tool for self-care. The staff is frequently mentioned for their kindness, helpfulness, and genuine care for their customers. Reviewers also appreciate the vibrant and supportive community fostered through the company's social media channels, particularly the Facebook group, which many describe as a safe and friendly space. However, some people expressed dissatisfaction with certain interactions within the social media group, citing instances of verbal assault, feeling like outsiders, or being banned.

What people talk about most

Product

Customers consistently express high satisfaction with the products, highlighting their quality, unique... See more

Staff

Clients share positive opinions on staff, frequently praising a specific team member and their team for their... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the stunning artwork,... See more

Subscription

Reviewers highlight positive aspects of subscription. Customers consistently express delight with their... See more

Social media

People report positive experiences with social media. Many customers praise the friendly and supportive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can't begin to describe how much Sugar & Sloth has helped me in my daily life because Anita and her team truly care about people's mental health and wellbeing. Having Sugar & Sloth gorgeous colourfu... See more

Company replied

Rated 5 out of 5 stars

The absolute joy I get when the colourful box comes through my letterbox every month gives me such a boost. This is thanks to the monthly subscription to the hug club which gives you a great big hug i... See more

Company replied

Rated 5 out of 5 stars

Amazing boost to my wellbeing receiving my monthly subscription box through the post. Who knew a colourful little box, full of colourful goodies, could do so much. Thank you Anita & team for making m... See more

Company replied

Rated 5 out of 5 stars

Amazing company offering incredible products at excellent prices. We have a monthly subscription box from them and it is always full of goodies that they have hand picked for us. The postcards and pos... See more

Company replied


Company details

  1. Stationery Shop

Written by the company

I'm illustrator Anita Perry, your neurospicy bestie. Sugar & Sloth is: 💌 A home for overly anxious stationery-lovers 🥇 Tiny Hug Club - The UK's Cutest Independent Subscription Box 🌻 Our Supportive Community At Sugar & Sloth we offer cute, uplifting stationery, accessories, enamel pins & clothing to let you know you're not alone. Tiny Hug Club is our monthly enamel pin & stationery subscription box, super cute goodies to brighten your month.


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

cool!

My mum bought me a colouring book from Sugar&Sloth
It’s really cool

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Sugar and Sloth are fantastic.

Sugar and Sloth are fantastic The Tiny Hug Club Boxes are always full of useful and cute things you didn't know you needed.

23 April 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Carole,

Thank you so much for your lovely review!

I’m so happy you’re enjoying your Tiny Hug Club boxes, that means such a lot.

I love that they’re filled with things you didn’t even know you needed, that’s exactly what I hope for each month.

Thank you again for being here, and for your support,
Anita x

Rated 4 out of 5 stars

Everything she does is so cute and so…

Everything she does is so cute and so inspirational. It gives you a boost in confidence or pep. No matter what you need emotionally she's got a cute patootie little creature just waiting to help you express it!

21 April 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Raven,
Aahh this is just the best, I love that you described the characters as “cute patootie little creatures” hehe 😂

I’m so happy to hear they help give you a boost and help you express how you’re feeling, that’s exactly what I hope they do.

Thank you so much for being here, and for your support,
Anita x

Rated 5 out of 5 stars

Amazing subscription

I love having a subscription to look forward to each month full of things that are always great products and cheer me up what’s not to love about cute sweary animals 😂

15 April 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Rebecca,

Thank you so much for your lovely review, it really made me smile!

I’m so happy to hear your box gives you something to look forward to each month, that’s exactly what we hope for.

And yay for cute sweary animals cheering you up 😂

Thank you so much for your support, it truly means the world.

Anita x

Rated 5 out of 5 stars

Amazing company offering incredible…

Amazing company offering incredible products at excellent prices. We have a monthly subscription box from them and it is always full of goodies that they have hand picked for us. The postcards and posters are beautifully drawn and always have an uplifting message on them. I asked about putting a little extra in this month's box and they were only too happy to oblige. The artwork is always stunning - Anita is very talented!

16 April 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Liam,

Thank you so much for your amazing review, it means so much to me.

I’m so happy to hear you’re loving your subscription box and all the goodies inside, I put so much care into choosing and creating everything so this really made my day.

I’m so glad we could help with your request too, it’s always lovely to add a little extra when we can 😊

Thank you so much for your kind words about my artwork, they truly mean the world.

Thank you again for all your support,
Anita x

Rated 5 out of 5 stars

My order is such a cuteness overload!!!

My order is such a cuteness overload! Obsessed with all my items, and can’t wait to gift some to my loved ones also! The quality is amazing of each and every item. Best delivery to have come home to, thank you so so much!!

21 April 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Serena,

Thank you so much for your order and your lovely review!

I’m so happy to hear you love everything, and how special that you’re gifting some goodies to your loved ones too.

It means so much to hear you’re happy with the quality, and that it made such a lovely delivery to come home to.

Thank you so so much for your support,
Anita x

Rated 5 out of 5 stars

Absolutely fantastic!

Absolutely fantastic art work, delivery and communication. If you want the best, you MUST purchase from Sugar & Sloth. I won’t go anywhere else!

21 April 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Chloe,
Thank you so much for your amazing review!

I’m so happy to hear you had a great experience, that means so much to me.

Your kind words about not going anywhere else made my day, it's wonderful to have you here.

I’m so grateful for your support,
Anita x

Rated 5 out of 5 stars

I have had numerous sugar and sloth…

I have had numerous sugar and sloth orders and they are lovely high quality products designed and posted reliably with care.

21 April 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Rosie,

Thank you so much for your lovely review and for all your orders, it means a lot!

I’m so happy to hear you’ve been pleased with the quality and that everything has arrived safely and with care each time.

Thank you so much for being here,
Anita x

Rated 5 out of 5 stars

I absolutely love Sugar & Sloth

I absolutely love Sugar & Sloth. Anita is so genuine, and her artwork is adorable and uplifting.

18 April 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Abby,

Thank you so much for your lovely review, this means so much to me!

Ahh this is so kind, I’m so happy you love Sugar & Sloth.

It really means a lot to hear the artwork feels uplifting, and thank you so much for being so kind about me, that genuinely means the world.

Hugs,
Anita x

Rated 5 out of 5 stars

What a kind and wonderful company I…

What a kind and wonderful company I found somehow. I get a monthly box of compassion and encouragement, it means so much to me.

14 February 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Kris,

Thank you so much for your kind words.

Ahh “a monthly box of compassion and encouragement”, I’m going to hold onto that!

I’m so happy to hear the box means so much to you, that’s exactly why I create them each month.

Thank you so much for your support,
Anita x

Rated 5 out of 5 stars

One of the best businesses out there!

Been subscribed to their stationary box for YEARS. Always incredible quality, the cutest items, they have the most AMAZING customer service as well (not that you are going to need them). Literally could not name a single fault with this business.

21 April 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Kyra,

Thank you so much for your amazing review, how wonderful that you've been subscribed for so long, that means the world to me.

I’m so happy to hear you’re still loving the boxes after all these years, that’s so special.

And aw, thank you for your kind words about the quality and customer service, that really means a lot (and I’m very glad you haven’t needed us much hehe).

“Could not name a single fault” is just the best thing to hear!

I’m so grateful for your support,
Anita x

Rated 5 out of 5 stars

amazing small business

amazing small business, anita and the rest of the team truly care about every order packaged and i couldn’t recommend enough ❤️

16 April 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Saff,
Ahh this is so kind, I’m so happy you feel that care in your orders, we really do put so much love into every single one.

Thank you so much for recommending us, that means everything!

I’m so grateful for your support,
Anita x

Rated 5 out of 5 stars

Absolutely love Sugar and Sloth

Absolutely love Sugar and Sloth! Unique cute artwork and items that bring joy in this grey world. 💗 Quality is top notch and have and will be repurchasing.

22 May 2025
Unprompted review
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Reply from Sugar & Sloth

Hi Rebecca,
This means so much to me!

I’m so happy you love Sugar & Sloth, and, yay, “bringing joy in a grey world” is exactly what I hope the goodies do, so thank you for saying that.

It means a lot to hear you’re happy with the quality, and that you keep coming back for more!

Thank you so much for your support,
Anita x

Rated 5 out of 5 stars

The Sugar & Sloth Experience

The absolute joy I get when the colourful box comes through my letterbox every month gives me such a boost. This is thanks to the monthly subscription to the hug club which gives you a great big hug in a box. It always contains a fabulous mixture of high quality stationery items. The customer service is second to none you always feel valued and that nothing is too much trouble. I am so happy to be part of the Sugar and Sloth bestie family as it’s such a special group to belong to!

21 April 2026
Unprompted review
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Reply from Sugar & Sloth

Hi Helen,

Thank you so much for your lovely review!

Ahh I love that your box gives you that boost each month, that’s exactly what I hope for with every single one.

“A great big hug in a box” is just the best way to describe it, thank you for that.

I’m so happy to hear you love the mix of goodies, and your kind words about customer service really mean a lot.

And I'm so glad to have you as part of the bestie family!

Thank you so much for your support,
Anita x

Rated 5 out of 5 stars

Anita once again you have exceeded…

Anita once again you have exceeded expectations with the April Tiny Hug Club box! The themes are always so cute and the items you make are amazing! I really need this box every month as they really help with my mental health and am so lucky to have you and Sugar and Sloth in my life. These boxes of joy are such a boost and anyone who hasn’t yet joined you are missing out big time on a monthly cute box of joy that always makes me smile and so happy! Thank you Anita and the team from the bottom of my heart!!

21 April 2026
Unprompted review
Sugar & Sloth logo

Reply from Sugar & Sloth

Hi lovely,

Thank you so much for your incredible review, this means more than I can say.

Ahh I’m so happy you loved the April box, I had so much fun creating the guinea pig goodies!

It really means a lot to hear the boxes help your mental health, that’s exactly why I started Tiny Hug Club.

“Boxes of joy” and “a boost every month” is everything I could hope for!

And thank you so much for your kind words about me and the team, I’ll make sure they see this too.

I’m so grateful to have you as part of the bestie family.

Thank you from the bottom of my heart for your support,
Anita x

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