Great fit and prompt delivery. Only downside is the creases in my jacket which I appreciate happens when travelling a long way. However I have followed the instructions and hung it in the bathroom whi... See more
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Reviews shaping this summary
Extremely fun way to get shoes that you want, with a lot personalization options. It's a shame, though, that men store has more options. Also, I ordered shoes based on the size suggestion and they are... See more
Company replied
I had a shirt come ripped but that was repaired no problem. My issue is i had put some things (a number of shirts, x3 custom shoes and some trousers) in my favourites to buy after checking the s... See more
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My Wedding Suit i made custom Tailored for 339€ i believe came on the Expected Date It is a very well done Quality and fits perfectly i did have to write an email because it was supposed to come lat... See more
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Company details
About Sumissura
Written by the company
Dress the Real You
In a world where the fashion industry forces people to fit into boxes, Sumissura exists to make people feel confident & secure by creating bespoke garments that reflect everybody’s uniqueness
Know more about us
Start designing now
Discover how we bring technology and craftsmanship together
| Women's Suits | Dress Shirts |
| Custom Jeans | Women's Blazers |
| Custom Shoes | Women's Tuxedos |
At Sumissura, we champion the art of personal expression through bespoke fashion. We stand against the tide of one-size-fits-all, advocating for individuality, inclusivity, and sustainability in every piece we craft. Our mission is to ensure you feel confident and unique, with garments tailored not just to your measurements, but to your personality.
Explore our exclusive collections:
- Businesswear for the modern professional woman, where style meets functionality.
- Wedding Suits designed to make your special day truly unforgettable.
- Pantsuits that offer a blend of chic versatility for any occasion.
We are committed to a zero-waste philosophy, embracing a made-to-order model to ensure every garment is crafted with purpose. This approach guarantees a perfect fit, while also contributing to a healthier planet by minimizing waste and promoting sustainable practices.
Join over 350,000 satisfied customers who have embraced the magic of custom-tailored fashion. With Sumissura, you don't just wear a garment—you make a statement. A statement of your individuality, your style, and your values.
Discover the joy of clothes that are made to fit you, not the other way around. Because at Sumissura, we don't just dress bodies—we dress the real you.
Sumissura Made to Measure
Written by the company
- Sumissura believes a unique wardrobe should be accessible to everyone.
- Our mission is simple: to give people the freedom to choose their own style and reveal their personality through their outfit. Every day. At an affordable price.
Perfect Fit Guarantee
If it does not fit you, we remake it for you
All Sumissura garments are hand-made under strict quality control to provide you a perfectly fitted garment. In rare occasions your product may not have the right fit - that's why we created the Perfect Fit Guarantee. Because we know that fit matters. If, against all odds, your garment does not fit you properly we will cover some of the alteration costs made by your local tailor or, alternatively, we will make a new garment for you
Contact info
Zürich, Switzerland
- cs@sumissura.com
- www.sumissura.com
3.7
Average
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent product
Order was attended to immediately but more importantly the fit, material and quality of finish to the Jacket was excellent. Problems with postage (fault of courier) were sorted with very good support and communication from Sumissura. Will certainly be ordering from them again
30 January 2026
Reply from Sumissura
Thank you so much for your wonderful review! We're thrilled to hear that you were happy with the jacket's fit, material, and quality. We truly appreciate your kind words about our customer support and are glad we could resolve the postage issue swiftly. We look forward to serving you again in the future!
The Sumissura team
This is a dishonest company!
What I received was low rise not the high rise I ordered and the top was 5" smaller than the measurement I gave them! They make it impossible to return the item, 3 full body pictures! I live alone, who am I supposed to ask to take the 3 pictures of me in the jeans I cannot zip up??
29 January 2026
Unprompted review
Reply from Sumissura
Dear Sharon,
I just came across your review, and I’m truly sorry to hear how let down you’ve felt. I completely understand your frustration — receiving jeans that don’t match your order and then being asked for photos, especially when you're on your own, must have been not just inconvenient but disheartening.
This is certainly not the kind of experience we ever want to create. I’d be very grateful if you’d allow me to personally look into your case and see how we can make this right for you — in a way that feels fair and respectful.
Would you mind sharing your order number or the email address used at purchase? I’ll review everything with care and make sure you’re properly supported.
Thank you for your honesty, Sharon. I'm here to help.
Warm regards,
Jonathan Blasco
Senior Experience Manager
The customer service was great and the…
The customer service was great and the shirt looks amazing.
27 January 2026
Unprompted review
Reply from Sumissura
¡Muchas gracias por tu reseña! Nos alegra mucho saber que estás contento con el servicio y con la camiseta. Apreciamos tu apoyo y esperamos verte de nuevo pronto. ¡Gracias por elegirnos!
El equipo Sumissura
Terrible clothing and terrible customer…
Terrible clothing and terrible customer service. The clothes were completely cut improperly and there was little to no help. Waste of over $200
14 September 2025
Reply from Sumissura
Hi Stacey,
I’m really sorry that your experience with our garments and customer service has left you feeling so frustrated — especially after placing your trust in us for a made-to-measure order. I understand how disappointing it is when the fit and service don’t meet expectations.
I see that you've already been in touch with our customer care team, and while they offered several solutions within our Perfect Fit Guarantee, I understand you didn’t feel those addressed your concerns adequately.
For that reason, I will now personally step in to review your case and see what more we can do to turn this around. We genuinely want every customer to feel valued and well looked after — especially when something hasn’t gone right.
Thank you for your feedback — it helps us grow and improve every step of the way.
Best regards,
Jonathan Blasco
Senior Experience Manager
Easy ordering - disappointing result
The order process was easy to manage and customized shirt came to us in a timely manner. The final product was disappointing. Despite the high price point, the customized dress shirt was not a good as fit as we would have hoped given the measurements we provided. In addition, the dress shirt material looks and feels cheap and is easy to see through- - meaning some type of under layer will be absolutely necessary. Will not be ordering again and will not recommend to others.
9 January 2026
Reply from Sumissura
Dear customer,
Thank you for taking the time to share your experience – I’m truly sorry to hear that the final result fell short of your expectations, especially after what seemed to be a smooth ordering process.
When it comes to custom-made garments, both fit and fabric quality are absolutely essential, and I completely understand your disappointment if neither met the standard you were hoping for. That’s not the experience we want to deliver.
I've taken note of your feedback and will personally make sure your case is reviewed with care and attention. Since you've included your email, we will be reaching out to you directly to better understand what happened and explore how we might make this right.
We deeply appreciate your honest feedback – it helps us grow and improve.
Kind regards,
Jonathan Blasco
Senior Experience Manager
I love how I got to customize in such…
I love how I got to customize in such detail! I am waiting on an email saying they're on the way! I have so much trouble finding pants that fit ! So if these work out I will be ordering more. Thanks in advance
16 January 2026
Reply from Sumissura
Thank you so much, Crystal! 💛
We're thrilled that you loved the customization process — it's what we’re all about! No more struggling with fit — we can't wait for you to try your custom-made pants, and we’re crossing our fingers that they’ll be your new favorites.
Your excitement means the world to us. Keep an eye on your inbox — your order is almost on its way! And if they fit like a dream (which we think they will 😉), we’ll be here for your next creation.
With gratitude,
The Sumissura team
good product, good care put into the product.
The suit was delivered on time. The fit is good. The fabric is as advertised. Thanks for the effort and care you put into this product.
1 January 2026
Reply from Sumissura
Thank you so much for your kind words, Lisa!
We're thrilled to hear that the suit arrived on time and that you're happy with the fit and fabric. Your feedback means a lot to us, and we're grateful for the opportunity to serve you. If you need anything else, don't hesitate to reach out. Thanks again for your support!
The Sumissura Team
The site was quite easy to use
The site was quite easy to use. It was my first time ordering.
I look forward to receiving the finished article of clothing.
18 January 2026
Reply from Sumissura
Hi JA,
Thanks so much for your kind words and for taking the plunge with your first custom order! 😊
We’re thrilled to hear the site was easy to navigate — our goal is to make designing your own made-to-measure clothing not just possible, but fun and inspiring.
Your garment is now in the expert hands of our tailors, being crafted just for you. We can’t wait for you to receive it and feel the difference of a piece that’s truly made to fit you.
Thanks again for joining our community — welcome to the bespoke side of fashion!
Warm regards,
The Sumissura team
Suits looks really good.
Suits looks really good.
I entered in my weight and height. I used suggested measurements with the exception of I added 1" to my chest and should've went and 1" less in the waist. Pants fit a little big but nothing a belt won't take care off. Ordered on 12/28Expected delivery date was 1/13 to 1/15 arrived on 1/17. Missed wearing it to my event but I cut it close.
Will buy again!
27 December 2025
Reply from Sumissura
Hi Raigan,
Thanks a lot for your feedback — and for trusting us with your custom suit! 💼✨
We’re happy to hear you liked how it turned out, even if the timing was just a bit tight for your event. Custom garments do require that extra bit of planning, but we're thrilled it still made it safely to you just two days later than expected. Next time, we’ll make sure it’s ready in perfect time for your big moments!
And thank you for sharing your experience with the measurements — it's helpful for others too. If ever the fit isn't quite right, remember we offer alteration support to fine-tune things locally at our cost.
Looking forward to creating your next look — and making it fit even better! 😊
Warm regards,
The Sumissura team
Great service
The customer service team is very understanding and helpful.
15 January 2026
Unprompted review
Reply from Sumissura
Thank you so much for your kind words, Hassan! We really appreciate you taking the time to share your positive experience with our customer service team. It's always our goal to provide the best support possible, and we're glad to hear that we met your expectations!
The Sumissura Team
Very good costumer service
22 December 2025
Unprompted review
Reply from Sumissura
Thank you so much for your kind words! We're thrilled to hear that you were provided with excellenlt service. Thanks again for sharing your experience with us!
The Sumissura Team
Order of each item does not fit,
28 November 2025
Reply from Sumissura
Hi Eve,
We’re really sorry to hear that the items didn’t fit as expected. We completely understand how disappointing that can be. Please don’t hesitate to reach out to our customer service team at cs@hockerty.com
with your concerns, and they will be happy to assist you in resolving the issue.
The Sumissura Team
First time using the purchase function
First time using the purchase function. There may have been some first user bumps but I think it will be easier the next time.
11 January 2026
Reply from Sumissura
Hi Dawn,
Thank you for sharing your experience with us! Every first time comes with a few bumps, but we're really glad you stuck with it — and yes, it definitely gets easier the next time around 😊
If you ever need support or have questions along the way, we're just a message away. We can't wait for you to receive your custom piece and hope it brings you joy and confidence!
Warm regards,
The Sumissura team
This is my second attempt at ordering…
This is my second attempt at ordering as my prior order was cancelled by hockerty. Not sure why. We will see
21 December 2025
Reply from Sumissura
Hi Kiana,
We sincerely apologize for the inconvenience caused by the cancellation of your previous order. We understand how frustrating that can be, and we truly appreciate your patience as you give us another try. If you have any concerns or need assistance, please feel free to reach out to our customer service team at cs@hockerty.com, and they'll be happy to address any issues you may have.
Thank you for your understanding, and we hope your current order meets your expectations!
The Sumissura team
The personal touch
The personal touch as I am a larger lady so knowing that someone is looking after my order is great!
9 January 2026
Reply from Sumissura
Dear Clare,
Thank you so much for your kind words! 💛 We're truly happy to hear that you felt the personal touch — because at Sumissura, that's exactly what we aim for. Every body is unique, and every garment we create is crafted with care to celebrate that uniqueness.
You belong to a community where all shapes and sizes are not just accepted, but embraced and empowered. We're honoured to have you with us!
Warmest regards,
The Sumissura team
Everything except blouses are a scam
1 December 2025
Reply from Sumissura
Hi Ilka,
I’m truly sorry to read your message and to hear that your experience with us has left you feeling this way. It’s clear that while you were satisfied with the blouses, other parts of your order didn’t meet your expectations — and that’s something we take very seriously.
I’d really appreciate the chance to understand more about what went wrong and see how we can make it right. I’ll reach out to you directly so we can look into this together and offer a proper solution.
Thank you for your feedback — it helps us improve.
Sincerely,
Jonathan Blasco
Senior Experience Manager
Good fit as per my mrasurements
1 January 2026
Reply from Sumissura
Thank you, Marina! 😊
We're so happy to hear that the fit matched your measurements perfectly — that's exactly what we're here for! Every garment is made just for you, because no one should have to settle for standard sizing.
Looking forward to having you back in our happy customer community!
Warm regards,
The Sumissura team
Easy to order
Easy to order. Easy to include relevant measurements and easy to navigate options. Fingers crossed the end product is as good as it appears and if so, I’ll be ordering many more!
5 January 2026
Reply from Sumissura
Thank you so much, Diana! 🥰
We're thrilled to hear that you found the ordering process smooth and intuitive — that's exactly what we aim for! Now we’ve got our fingers crossed too 🤞— our tailors are already working hard to turn your design into a perfectly fitted piece made just for you.
We can’t wait for you to receive it and feel the difference of a garment that’s 100% made to measure. And of course, we’ll be right here in case you need anything at all once it arrives.
Welcome to the Sumissura community 💛
— The Sumissura team
The suit came super fast but was not…
The suit came super fast but was not worth the price. And it’s already hard finding women’s suits so I’m willing to pay good price but not for bad quality
20 December 2025
Reply from Sumissura
Hi Briana,
I’m really sorry to hear that the suit didn’t meet your expectations, especially considering the price and how difficult it can be to find well-made women’s suits. I completely understand your disappointment, and this is not the experience we want to offer.
I’d like to look into this properly and understand exactly what didn’t meet your expectations in terms of quality, so we can find a solution right away and handle this in the best possible way.
Thank you for sharing your feedback — it helps us identify where we need to improve.
Best regards,
Jonathan Blasco
Senior Experience Manager
Perfect fit jeans.
I am 6ft tall with 36 inches inside leg. My jeans were a perfect fit and excellent quality. Definitely felt as though they were bespoke to my body.
31 July 2025
Reply from Sumissura
Thank you for your wonderful review, Nicola! We're so glad to hear that the jeans fit perfectly and felt bespoke to your body. We truly appreciate your feedback and are thrilled that you're happy with the quality. We look forward to serving you again soon!
The Sumissura team
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