SUMMER NATURALS LIMITED Reviews 12

I have been using Summer Naturals for years now. Great products and always friendly and professional service.

summer naturals limited
love dealing with Anne. she is accomodating, helpful and couteous. my products have alwsys arrived on time and have been true to there description. keep up the good work

Excellent service, always great products and kept in touch with me through the whole process until the items were delivered.
Customer service is spot on, couldn't ask for a better service.
Would definitely recommend to anyone.
Thank you

Brilliant products, amazing customer service.

Brilliant company, excellent experience, couldn't ask for better. Have shopped both on their website and via ebay.

I have nothing but praise for this company: products are of a consistently high quality, dispatch is speedy and customer service is excellent. Any queries or problems are dealt with in a professional and caring manner with the customer being put first.
I thoroughly recommend them.

Having shopped with Summer Naturals for at least 10 years, they have been the only company that sells all of the natural cleaning ingredients, including White Vinegar in bigger quantities and at a great price that i require. I was shocked to find reference on Social Media regarding the company and a particular review on Trustpilot. This company is a wonderful company with excellent customer service.

Orders are always dispatched within their suggested time frame and often despite ordering the slower cheaper delivery option, parcels have been delivered on occasion the next day, this may be because i have been a regular customer, very much appreciated.

Products are always fresh and in good date although i once ordered a large container of a product which did go beyond the best before, my fault entirely for ordering too much and not using it fast enough, it was still suitable to use after the best before date.

Only on one occasion was a delivery delayed, they send an email when an order has been dispatched and then another with a delivery day, when the delivery didn’t arrive, rather than contact the delivery company I emailed Summer Naturals, considering they are such a small company i had very swift and helpful reply, the lady i spoke to apologised for the delay and said she would track the parcel and update. I was then sent emails with all of the tracking information and notes regarding the progress of the enquiry with the courier company so it was nice to see that my concerns were being addressed. I then received another email explaining that the parcel had been delayed due to heavy traffic and road works which is understandable and another apology. Also, if you order a ot and they can fit into one box or reduce the postage costs they send a refund for the excess paid. Excellent customer Service and a lovely company to deal with.

THE best customer service you will ever get - anywhere! Summer Naturals go out of their way to ensure that each and every order is exceptionally well packaged and I have never once had anything damaged or even squished in transit, in spite of living overseas. Products are top quality and prices are the best out there. I trust them also to research the best delivery options for me. I am always extremely happy to order from them and know that I will be treated like a very valued customer. I have no hesitation in recommending Summer Naturals to anyone - super company to deal with!

Great, well priced products. Fantastic customer service. Can't recommend highly enough.

Gorgeous essential oils and prompt delivery. Would highly recommend and will definitely buy again from this company

Excellent service from point of order to point of delivery , nothing was too much trouble. Excellent response to my initial questions before ordering. Living in a property that causes a logistical nightmare for most delivery drivers ( it's easy put my postcode in the sat Nav and it will bring you to my door) I seem to spend my life chasing up delivery. I explained this when ordering and it arrived without me having to chase which is an absolute pleasure. Thanks for all your help and excellent customer service ...look forward to ordering again .

Honestly disgusted, I was supposed to get my order through when I was out, so I expected to find a note saying where to collect. Apparently, I had signed for it despite being out. I contacted SN regarding this, and they said if I return it I can have my refund. I explained I did not sign for it, but they did not believe me despite having proof. I was given wrong numbers and changing statements about what happened to my order, and when I finally fund the signature "I" had signed with, it looked nothing like mine, and was right-handed despite myself being a leftie. This was still not proof enough apparently, despite the fact that they did not fulfill their obligations as a company. After this I have been CC'ed in on emails between SN employees regarding myself, and talking about me in a defamatory way.

Seriously steer clear of them unless you want to have your name smeared and have to fight for it!