Sunglasses UK Reviews 771

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high quality of the products, particularly noting the successful repairs of various sunglasses brands, often making them look brand new. Many appreciate the helpful and professional communication, with some mentioning personalized assistance in choosing the correct product or finding solutions for discontinued parts. However, some customers experienced issues with delivery, citing slow shipping times, lost parcels, or delays in receiving their orders. A few people also mentioned receiving incorrect items, such as a different color than ordered, or parts that didn't fit as expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality and availability. Many reviewers praise... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and outstanding customer... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of products... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised quick and free... See more

Order

Users describe ambiguous interactions with order. Many customers report not receiving their orders, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service, quick turnaround once I had realised that I didn't include an order number in with my glasses. Really nice repair of lenses - which I were smashed when my beloved RayBans fell un... See more

Rated 5 out of 5 stars

When I accidentally broke my vintage Ray Bans I thought they were done, then I found Sunglasses UK. Sent them off for what was a very reasonably priced repair. Received them back good as new with g... See more

Rated 5 out of 5 stars

I haven’t received my order at first , i tried to get in touch with your customer support, it didn’t respond as well But soon after ben reached out and explained that the parcel was lost by delive... See more

Rated 5 out of 5 stars

Needed my Oakley Juliet nose bridge repairing. Contacted Ben who was very helpful and as I don't live too far from his shop, he accommodated for me to drop off and collect after an hour. Also purchase... See more


Company details

  1. #36 of 50 best companies in Sunglasses shop
  2. #16 of 24 best companies in Optician

Written by the company

Welcome to Sunglasses UK, where we stand as a beacon of quality and sustainability in eyewear repair. Our mission is simple yet profound: to revive your cherished Ray-Bans and Oakley sunglasses to their former glory, ensuring they endure the test of time with style and resilience. At Sunglasses UK, we believe in the power of repair, not just as a means to mend but as a statement of commitment to our planet. Our world is filled with disposable commodities, and we advocate for a paradigm shift towards sustainability. Repairing your sunglasses is our way of contributing to the noble cause of environmental conservation, one pair of sunglasses at a time. We take immense pride in the authenticity and integrity of our service. When you entrust us with your beloved sunglasses, rest assured that we utilise only genuine parts sourced directly from the manufacturers. This ensures that every repair is not just a fix but a restoration to the original standards of excellence. Our commitment to sustainability extends to the very ethos of Sunglasses UK. Through repair, recycling, and upcycling, we breathe new life into older sunglasses, infusing them with renewed purpose and vitality. By choosing repair over replacement, you contribute to the noble cause of environmental conservation. Backed by years of experience and unparalleled expertise, our team of skilled technicians possesses the proficiency to handle even the most intricate repair challenges. From minor adjustments to intricate refurbishments, we approach each task with precision, care, and a deep-seated passion for craftsmanship. When you choose Sunglasses UK, you choose more than just a repair service; you choose a commitment to excellence, sustainability, and customer satisfaction. Our dedication to quality craftsmanship, genuine parts, and environmental responsibility ensures that your sunglasses endure and thrive amidst the changing seasons and fleeting trends. Join us in our journey towards a greener, more sustainable future—one repair at a time. Together, let us redefine the narrative of eyewear, transforming old into new and embracing the timeless allure of restoration and renewal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

771 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Super professional service

I went in to numerous sunglasses shops to repair my Ray-bans and was told they couldn’t help. Ben sourced the part and off I trotted back to numerous options who didn’t have the correct size tooling. So back they went to Ben who repaired them and posted them back to me FOC. Great service!

14 August 2025
Unprompted review
Rated 5 out of 5 stars

Bridge for RayBans

Emailed to ask about a new bridge for my folding RayBans as mine had snapped when I sat on them 🙄got a reply straight away from Ben.
I ordered the part, cheaper than ebay.
Part arrived a few days later.
5 ✨️ Service and Price

14 August 2025
Unprompted review
Rated 5 out of 5 stars

i am very protective of my Oakley…

i am very protective of my Oakley collection, particularly my Juliet's, when the nose bridge got loose i thought they were finished, i didn't want to let them out of my sight until i made contact with Ben at Sunglasses UK, he explained the service he provides and answered all my questions promptly, he put my at ease and i sent my Juliet's for a nose bridge repair, they were were promptly returned as good as new ! A quick and efficient service that is A1, i will be recommending Sunglasses UK to anyone i know that needs repairs. I am already getting ready to send another pair for repair. so pleased i contacted Ben.
Highly recommend to everyone !!!

30 July 2025
Unprompted review
Rated 5 out of 5 stars

Was looking to get a pair of Rayban…

Was looking to get a pair of Rayban sunglasses repaired. Searched online and used SunglassesUK. Ben was very helpful and emails were spot on. Recieved sunglasses today and could not fault the whole experience. If the need arrises will not hesitate to use again. 5 star service.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent repair service

The 2 pairs of sunglasses are as good as new - much appreciated. Both arms had fallen off so the joints were replaced. They’re old and well used sunglasses from New Zealand. It would’ve cost more to get 2 new pairs shipped to UK so it’s worth the steep cost of repair. And much more sustainable!

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Chewed tips

I had a very naughty puppy who managed to get hold of my ray bans and chewed the tips!! Luckily I found this website and was able to replace them. They are a perfect fit and match. Really happy with them and when I asked for an update on shipping Ben was prompt to reply! Thank you so much for saving my sunglasses 😎

14 June 2025
Unprompted review
Rated 5 out of 5 stars

I badly scratched my expensive…

I badly scratched my expensive sunglasses and Ben repaired them so quickly. He replied promptly to every email, and sent clear instructions regarding postage etc. I think the service was outstanding and the quality of repair excellent. Would strongly recommend this business to anyone.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Saved my Versace's

I somehow snap the lenses of my Versace glasses. I couldn't bring myself to throw them away but they were collecting dust for months. My aunty said as they are expensive can you not just fix them. I started looking online and found a lot of companies who focus on frames and not lenses. Eventually when i almost gave up i found Sunglasses UK. I sent a picture and they checked whether it was possible. Although the lenses colour would be slightly different from the original i didn't mind as i had accidentally brought the same glasses by mistake (don't ask) so now i have same glasses different lenses and both brand new. Communication is great and no issues at all. Top service.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Ben is always super helpful and responsive,
I’ve had 2 pairs of glasses fixed by him now and they’re both in fantastic condition once again!

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Service

The service I received from Ben was exceptional, not only sourcing new lenses for my Alexander McQueen sunglasses, but also invisibly soldering them in two different places. The glasses are now as good as new, and I could not be happier with the result.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Vintage Ray Ban repair

When I accidentally broke my vintage Ray Bans I thought they were done, then I found Sunglasses UK.
Sent them off for what was a very reasonably priced repair.
Received them back good as new with great communication from Ben during the process.
Definitely recommend

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with Sunglasses…

Fantastic experience with Sunglasses UK. Sent my Lindberg glasses for a clean and repair. Really pleased with their service. Glasses are like new and they came back with a nice new case. Very reasonable cost too.

10 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service – Ben Was a Star!

I had an issue with my sunglasses and reached out for a repair—so glad I did. The service was quick, professional, and super efficient.

Ben was incredibly helpful throughout the whole process. He explained everything clearly, kept me updated, and made sure the repair was done to a high standard.

My sunglasses came back looking brand new. Really impressed with how smooth everything was from start to finish.

Highly recommend if you need sunglasses repaired

30 May 2025

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