Have had my garden room for 9 years and had a problem with one of the supporting posts. Contacted SunSpaces spoke to Mike and he got a team to asses the issue and come up with a solution. This was the... See more
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It's not everyday that one decides to buy a 6 x3 metre Sun Room. I carefully researched 4 Companies and Sunspaces were streets ahead. Firstly, their brochure was superb, secondly the Sales Rep. Luke... See more
Great service from start to finish from Dimitar to Michael and especially the Sunspaces installtion team! any niggles were sorted out promptly! very happy with Sun Room in terms of quality and inpart... See more
We had four quotes for a glass sunroom. Only two reached our quality expectations with SunSpaces being well ahead of another company who quoted at twice the price. Our experience was very good. The p... See more
Company details
Written by the company
SunSpaces is part of the Greensquares family, a trusted name in premium outdoor living solutions since 2004. We specialise in designing and installing high-quality glass and aluminium structures that help homeowners enjoy their outdoor spaces throughout the year. Our product range includes stylish glass verandas, bespoke garden sunrooms, glass rooms, and outdoor living extensions, all tailored to complement your home and lifestyle. Glass Verandas: Choose from pitched or flat-roof aluminium verandas with glass or polycarbonate roofing options. Available as wall-attached or free-standing structures, our verandas provide the perfect way to extend your outdoor living season while adding style and value to your property. Garden Sunrooms: Our fully glazed garden sunrooms are designed for true year-round outdoor living. Featuring German-engineered aluminium frames, sliding glass walls, and optional heating and lighting systems, they create a bright, comfortable space that seamlessly connects your home and garden. Why Choose SunSpaces? • 360° panoramic glazing • Year-round outdoor living solutions • German-engineered quality and durability • Bespoke designs tailored to your home • Expert installation and dedicated customer service For over 20 years, we've helped thousands of homeowners transform their outdoor spaces with beautifully designed, long-lasting products that combine innovation, quality, and style.
Contact info
JR House (Unit D6), Main Ave, Treforest Industrial Estate, CF37 5UR, Pontypridd, South Wales, United Kingdom
- 029 2080 3756
- info@sunspaces.co.uk
- www.sunspaces.co.uk
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The initial contact with Luke from…
The initial contact with Luke from sales was great. However once we had signed up to get a new glass room installed, it all went downhill. We would hear nothing for weeks, then someone would email or call to confirm that they were due to deliver the order, only for them to cancel a few days later. I was forever chasing, I’d leave messages. We were told yes it was definitely happening on the 21st July, then it wasn’t. Then definitely the 28th. The installers didn’t arrive. It took me until 11:30am to get through to someone to ask what was going on only to be told oh there’s a problem, they’ll definitely be there tomorrow. No one had thought to give me the heads up and I was stuck indoors waiting. They did turn up the next day, got on with the job and now it’s finished it does look good. I just wish the company hadn’t made promises it couldn’t deliver. Also their communication needs to improve. One last thing, I’m left with a 7m steel support on my driveway which they’re meant to have been collecting for a week now, still no communication as to when.
Excellent
Excellent, quick efficient installation. There were some delays with installation date but communication was very good when this happened. After a couple of years the frame is still looking perfect, would use again.
Non existent after sales service
My glass verandah was installed August 2024 in May 2025 the glass sliding doors came apart & were no longer sliding as they should. I contacted Ben Balding the sales man I initially dealt with he suggested that this was an easy fix, sent me a video for me to fix it myself!! I made it clear that i was not happy with this DIY solution & requested that someone came over to fix the glass doors. He refered me to his colleague Mike Price who initially seemed helpful but then stopped answering his phone & refused to call me back. I left numerous messages. They are very happy to take your money but do not bother once there's a problem.
Panorama glass garden room
Great experience. We went for a standalone glass garden room (Panorama) and it's fantastic! The team at sunspaces were helpful, especially Luke, as we chose what we wanted. The installation team (John) was fantastic - friendly, informative and dedicated to making sure we were happy. Only had it for a month but so far so good!
Excellent cladding
Recently purchased cladding for for a my garden room after lots of emails with regarding how much cladding and screws etc I would require with Melissa(senior sales). I purchase The cladding and it was delivered on time. Excellent price would highly recommend and all the help from Melissa Roberts.
Good product and good quality…
Good product and good quality installation
Genuine and authentic customer service
I was very happy with the Sunspace approach right from the start; it always felt authentic, genuine and honest, providing us with all the information we needed to get started and then supporting us further still when more information was required (for a planning application). In addition, we never felt pressurized us in any way. There was plenty of communication once the order was placed and the installation team were lovely and did a great job - we are now very happy owners of a Glass Veranda.
Good product, well installed
We ordered a fixed glass canopy to go across the back of our house having seen a recent installation at one of our near neighbours. They had a great experience with Sunspaces, and so did we. Everything worked well with the install and the resulting canopy is clearly a quality piece of kit. Install took just over two days, with a three man team who were nice guys and very helpful. Would thoroughly recommend as the canopy is good quality for a good price
Cannot fault service, price, installation - 5*
Sunspaces installed glass sides to our veranda that another company had previously installed. Their cost was much less. Excellent survey and arrangements from start to finish. Nothing was too much for them. Communication was excellent and the finished result was exactly what we wanted. All in all an absolute 5* service all round.
Update You will see if you search back that I…
You will see if you search back that I wrote the original review in January 2024. We are still waiting for Sun spaces to resolve our issue of flooding and leakage on a major scale. So bad we had to buy sand bags and spill kits to stop the furniture getting ruined. The last response i had from sunspaces. After i chased them again was in January and is below.
Hi Helen,
We don’t have a date proposal just yet (sorry) but should are aiming to have an update in the next week or so.
My husband and I are now resigned to just living with a faulty defective sun room we have no recourse against this company any more and we are worn out. We think they want us to just go away We had our room fitted in Sept 2023 it was by far the worst decision ever made. I see all the 5 star response and wonder why on earth ours went so wrong. Why can’t they just say we are sorry we messed up here and do the right thing 😔
Excellent Quality and Durability of Greensquares Fencing Boards and Panels
I recently purchased Greensquares Fencing Boards and Panels, and I am beyond satisfied with my decision. From the moment I received my order, I could tell the quality was top-notch. The fencing panels are made with high-quality materials, ensuring long-lasting durability. The design is sleek and modern, adding a stylish touch to my outdoor space. Weather-Resistant and Low Maintenance
One of the best features of Greensquares fencing is its resistance to harsh weather conditions. Unlike traditional wooden fences, these panels do not warp, crack, or fade over time. Plus, they require minimal maintenance, which is a huge bonus! The panels were easy to install, thanks to the well-designed structure and clear instructions. Even for someone with limited DIY experience, the setup was smooth and hassle-free. Considering the durability, aesthetic appeal, and low maintenance, these fencing boards are a fantastic investment. They provide excellent privacy and security without compromising on style.
I highly recommend Greensquares Fencing Boards and Panels to anyone looking for high-quality, durable, and stylish fencing solutions. This has truly transformed my outdoor space, and I couldn’t be happier with the purchase!
Still waiting to use sunroom 8 months after delivery due to ongoing issues
I cannot see how I have any warranty on a sunroom, I am still waiting to use, 8 months after delivery due to leaks, damage to the tracks with a drill by sunspace installers and not being to open the doors on one side as the middle panel keeps coming off the tracks. I have reported the leaks and door coming off the tracks many times but instead of rectifying, they haphazardly attempted to drill channels in the tracks, that were not there when it was manufactured - thereby, I assume, voiding their own warranty. I am still awaiting for a date for them to change the damaged tracks and repair the doors.

Reply from SunSpaces
Really pleased
From the very first contact with Sunspace I was extremely impressed with the knowledgeable and professional attitude shown.
Dimitar, Mike and Ian were all extremely helpful in answering my questions and explained the options available to fit my particular requirements.
After I received the brochure by post another call with further questions was dealt with in the same manner and a survey was organised.
As arranged, Jason called round a few days later when plenty of advice was given and measurements were taken. This was followed, days later, with detailed drawings and 2 possible options.
A deposit was paid and everything else went like clockwork with delivery dates fixed and met.
The fitters, Costin and Adrian, were absolutely brilliant and so hard working. They kept me informed at each step and checked my preferences, if required, before proceeding.
When everything was completed the site was left clean and tidy and all pallets and packing were collected within 24hrs.
I am extremely pleased with my whole experience with Sunspace and the superb quality of the product and would not hesitate to recommend them to anyone.
The glass room looks amazing
The glass room looks amazing, build seems solid. They built it very fast. I did have a delay in the delivery. I've currently got a leak, I'm waiting for a fix. Had I not had these issues I would of rated them more.
From start to finish very happy the…
From start to finish very happy the people at sunspaces couldn’t be faulted.Great product well happy with my installation
Good job I am happy
Very friendly workers it was a very cold day.no problems they done a good job I am happy with it. Charlotte Connolly
Really good all round service from…
Really good all round service from design to installation
Excellent from start to finish.
Excellent from start to finish.
Great company. Lovely product, great quality.
Looking forward to enjoying the area in the Summer.
Great installation team
Absolutely amazing service and great Canopy
Absolutely amazing service and professionalism from start to finish. Super quick to reply to any queries or questions, and kept us informed regularly throughout the entire process. Would definitely recommend sunspaces to family and friends, as the finished product is outstanding, doesn’t block any natural light and a great addition to our outdoor space. Thanks for everything sunspace!
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