Guiderne var alt for uvidende.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
All inclusive var langt under forventningerne.
Company replied
God ferie men rengøring på hotel var under al kritik
Company replied
Having booked the trip with less than 24 hours notice, i thought we may experience issues. The agent knew of our arrival and had the bus booked for our transfer, and the hotel was ready for our a... See more
Company replied
Company details
Information provided by various external sources
Sun Tours er et rejsebureau beliggende i Aarhus. Vi har 30 års erfaring med at arrangere rejser, og tilbyder en bred vifte af muligheder, lige fra camping- og charterrejser i Sydeuropa til skirejser i Andorra og golfrejser i Tyrkiet. Sun Tours er en del af Primera Travel Group. Vi har danske rejseledere på vores destinationer og yder en nærværende service for vores gæster. Vi er medlem af Rejsegarantifonden, Pakkerejse-Ankenævnet og Rejsearrangører i Danmark (RID).
Contact info
Silkeborgvej 92-94, 8000, Aarhus C, Denmark
- 70 23 07 20
- info@suntours.dk
- www.suntours.dk
I travelled to Rhodos in Greece with…
I travelled to Rhodos in Greece with Sun Tours, and I have only nice things to say about Sun Tours. In spite of the corona situation me and my travel companion had a very nice holiday. Everything went smooth.
17 October 2020
Unprompted review
Excellent choice for Andorra
On all fronts - price, booking, hotel, guide service - my ski holiday in Andorra with Suntours was excellent.
13 February 2018
Unprompted review
Reply from Sun Tours
Dear Amanda C
Thank you for your kind inquiry..
We are pleased to hear that you have had a wonderful vacation to Andorra.
We hope we can welcome you Again some other time in one of our many destinations.
With kind regards
Christina
Guiderne var alt for uvidende.
18 August 2017
Unprompted review
Reply from Sun Tours
Hej Rene
Er ked af at høre at du mener at vores guider ikke kunne give dig den information du søgte. Vores guider gør hvad de kan for at hjælpe vores kunder så godt som de kan.
Håber at du havde en god ferie til trods for dette.
Med Venlig Hilsen
Troels Hansen
Direktør.
All inclusive var langt under …
All inclusive var langt under forventningerne.
3 August 2017
Unprompted review
Reply from Sun Tours
Hej Anja
Jeg er ked af at du ikke syntes at all inclusive delen levede op til Jeres forventninger.
Jeg håber dog, at I alligevel havde en god ferie.
Med Venlig Hilsen
Troels Hansen
Direktør.
Reply from Sun Tours
Hej Berit
Tak for din anmeldelse.
Jeg skal sørge for at hotellet får besked om den manglede rengøring.
Jeg håber at du til trods for rengøringen havde en god ferie alligevel.
Med Venlig Hilsen
Troels Hansen
Direktør.
Yderst kompetent guide
Intet at klage over. Må give fem ⭐️⭐️⭐️⭐️⭐️ til Charlotte (Menorca) for omsorg for køresyge gæster. Virkelig en kompetent og professionel håndtering.
18 July 2017
Unprompted review
Reply from Sun Tours
Hej Mormor
Mange tak for din anmeldelse.
Jeg glæder mig over at høre, at du har fået en god behandling og jeg har allerede sendt din ros videre til vores guide, Charlotte.
Med Venlig Hilsen
Troels Hansen
Direktør.
Reply from Sun Tours
Hej Dorthe
Mange tak for din anmeldelse.
Jeg glæder mig over at høre, at du har haft en skøn oplevelse af Sunrise Village - maden er altid helt fantastisk.
Vi står klar til at byde dig velkommen på din næste rejse.
Med Venlig Hilsen
Troels Hansen
Direktør.
Det er bare super!!!
23 June 2017
Unprompted review
Reply from Sun Tours
Hej Jens
Mange tak for din fine anmeldelse.
Jeg er glad for at høre, at I har haft en positiv oplevelse.
I er velkommen til at tage fat I os på Jeres næste rejse.
Med Venlig Hilsen
Troels Hansen
Direktør.
Reply from Sun Tours
Hej Peje
Mange tak for din anmeldelse af os.
Jeg er rigtig glad for at høre at du havde en god helhedsoplevelse af din rejse hos os.
Du er hjertelig velkommen igen.
Med Venlig Hilsen
Troels Hansen
Direktør.
Super service og fantastiske guider kan …
Super service og fantastiske guider kan klart anbefales B-) :-)
30 May 2017
Unprompted review
Reply from Sun Tours
Hej Mogens
Mange tak for din anmeldelse.
Det glæder mig at høre, at du har fået en super service og jeg skal sørge for at vores guider for din ros.
Du er altid velkommen igen.
Med Venlig Hilsen
Troels Hansen
Direktør.
Alt var super indet at klage over vi …
Alt var super indet at klage over vi kommet helt sikkert igen snart
30 May 2017
Unprompted review
Reply from Sun Tours
Hej Annette
1000 tak for din fine anmeldelse. Vi er glade for at du har haft en super oplevelse og vi er klar til at byde dig velkommen igen.
Med Venlig Hilsen
Troels Hansen
Direktør.
God ferie i Portugal Algave i Portimao
God ferie i Portugal Algave i Portimao, med fantastisk god guide.
13 May 2017
Unprompted review
Reply from Sun Tours
Hej Kai
Mange tak for din fine anmeldelse her.
Det glæder os, at du har haft en god oplevelse samt rejse med Sun Tours.
Vi skal sørge for at guiden for din fine ros.
Du er hjertelig velkommen igen.
Med Venlig Hilsen
Troels Hansen
Direktør.
God service.
8 May 2017
Unprompted review
Reply from Sun Tours
Hej Jan
Mange tak for din anmeldelse.
Vi er glade for at høre at du har oplevet en god service og vi håber at du havde en god rejse.
Du er velkommen en anden gang.
Med Venlig Hilsen
Troels Hansen
Direktør.
better than expected
All inclusive were ALL inclusive.
The hotel was well situated and nice to the price
27 March 2017
Unprompted review
Reply from Sun Tours
Hello John
Thank you for writing here on Trustpilot.
We are pleased to hear that you had a great trip with Sun Tours.
You are very welcome another time.
Kind regards
Troels Hansen
Manager at Sun Tours.
Relaxing
Easy going, no ned to hurry stuff are friendly, smilley wery involved to try to help guests with god advice from arrived point through stey in hotel etc...
27 March 2017
Unprompted review
Reply from Sun Tours
Hej Thorkild
Mange tak for dine 5 stjerner.
Vi er rigtig glade for at høre, at du have en dejlig oplevelse af vores hotel Tisalaya Park, Maspalomas på Gran Canaria.
Vi håber på at kunne byde dig velkommen enten på dette hotel igen eller et andet sted, næste gang du skal ud og rejse.
Med Venlig Hilsen
Jørgen Fast.
Direktør.
Last Minute Travel - It all ran smoothly
Having booked the trip with less than 24 hours notice, i thought we may experience issues.
The agent knew of our arrival and had the bus booked for our transfer, and the hotel was ready for our arrival.
Ok, we got one of the worst rooms, with no private outdoor space, but we went to reception to hear if they could do anything about it, and as we had 8 nights, we were able to move to another room the following day.
we were given a map with the rooms we could choose from, and we chose a new room.
The receptionist left a message for the next day shift, that we would change rooms, and could pick up keys about noon.
The staff in the hotel worked really hard and the food ( included in package) was so very good, the meat was tender, and there was always somebody in the bar to make you a drink.
16 January 2017
Unprompted review
Reply from Sun Tours
Hi Lady J
Thank you so much for the 4 stars.
I am happy to hear, that you had a great trip and I will tell Oasis Club Maspalomas, that you appreciate the service of giving
you a new room and that you liked their food.
I am hope that you will get back to travel with Sun Tours, the next time you are going on a trip - you are very much welcome.
Best regards from
Jørgen Fast.
Manager of Sun Tours.
Reply from Sun Tours
Hej Ulrik
Mange tak for din anmeldelse. Er ked af at høre, at der har været støj på hotellet under jeres ophold.
Med venlig hilsen
Jørgen Fast
Direktør
Reply from Sun Tours
Hej Annie
Tak for din anmeldelse. Din feedback er noteret.
Med venlig hilsen
Jørgen Fast
Direktør
Reply from Sun Tours
Hej Johnny
Tak for din anmeldelse!
Med venlig hilsen
Jørgen Fast
Direktør
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.