Superbiaautomotive Reviews 

Made an appointment to view one of their cars. Made a 50 mile round trip, sat in the baking heat for half an hour and nobody turned up. Rang them up and they said the car was in the garage being repaired. They apologised profusely and said they would refund our petrol and bring the car to the house to test drive. Waited in all day and they didn't turn up and never heard from them again. Avoid.

Unfortunately, our experience started well but ended very poorly.
My partner purchased a Tesla Model Y from this dealer on 11 June. Before the sale, communication was excellent and all of our questions were answered promptly, which gave us confidence to buy.
However, after collecting the car we noticed the steering didn't feel right. We contacted the dealer straight away and were told to have it repaired under the six-month warranty and that the cost would be reimbursed.
We first obtained a quote from Tesla, but when we informed the dealer of the price he said he would only contribute up to £100. We then took the time to shop around and found another garage that repaired the issue for just £70 on 6 July. After the repair, the dealer thanked us for finding a cheaper option and told us his colleague would send the £70 reimbursement the following day.
Despite repeated messages and follow-ups, we have still not received the £70 or any meaningful response.
We also experienced an unnecessary delay in receiving the V5C, which took around a month to arrive and required repeated chasing.
It's disappointing because the customer service before the sale was excellent, but once payment had been made it became very difficult to get responses or for agreed commitments to be honoured. We're simply asking for the £70 reimbursement that was promised.
If the dealer resolves this matter promptly, we'd be happy to update this review. Until then, based on our experience, I can't recommend buying from them.

I’d highly recommend Superbia Automotive. I’ve recently bought an GLC from them and Andy is a straight shooter, professional and very knowledgeable about his cars.

Fantastic & very professional throughout the purchasing process of our Mini Cooper for our daughters first car.
It was a real pleasure to deal with someone so knowledgable and someone who really cared about the customers needs.we agreed a good deal for both parties in the end and all upfront documentation was explained fully and honestly on the low milage Mini Cooper that we purchased. Andy pulled out all the stops to make sure the car was delivered on time for a surprise for my daughter today ! We would highly recommend Andy to contact in the first instance for anyone thinking of buying their next mini in the near future or any other car. We never viewed the car due to distance however Andy provided us with a detailed in depth video and anyone who might have had reservations like us in the first instance we can assure you this is a very professional organisation so go to this company in the first instance if your purchasing a mini you won’t be disappointed and glad you did !
Andy my daughter would like to thank you personally for making her dreams come true ! She’s always wanted a Mini Cooper & this car didn’t disappoint with all the additions on the car !
Mr & Mrs Smith
Cardiff wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿

Great experience, made buying a car so simple and easy. Would recommend!

Second car we have bought from Superbia.

Aaron and Andy are very professional and as helpful as can be. Would totally recommend a MINI or other motor from themselves.

As someone who has worked in the motor trade, I would encourage your next car purchase through them, as you'll get a good experience that most garages don't offer

Superbia automotive has a great selection of quality used cars,but beware of the RAC warranty offered,see RAC WARRANTY trust pilot reviews.I had no response to emails from superbia once i had a problem with the car they ignored me like a hot brick,and trying to get the RAC to pay for any problem is impossible.

We can not praise Superbia Automotive enough especially Andy for his honesty and patience in helping us seal a deal that no other dealers could match. A massive thank you to Lewis who delivered our new car to us in Somerset, such a polite and patient young man who turned up at the time agreed.
We would definitely recommend these guys without hesitation.

Had 2 new tyres fitted today. Fitted by Andy's own fair hands no less. Very pleased with the service and now I've got piece of mind that I've got very good tyres on the car.

I am so pleased with my lovely Mini Cooper. I bought this a few weeks ago, in lockdown. After not even viewing it or test driving it, I took a risk as Andy put my mind at ease by video calling me so I could see the car. He was in no way pushy at all! I absolutely love it and I am so so happy with it. My Mini has everything I wanted and it drives like a dream. it was spotless and I've kept it that way too. The transaction was seamless and easy and Andy brought the mini straight to my door. Even after a last minute change (we were pains and my mum decided to have my old car instead so we paid the difference to Andy) and this was no trouble for him at all. Best decision I have made in a while, highly recommend and I'll be back in a few years for an upgrade. Thank you so much for your excellent customer service and for not being pushy in any way! Good luck with your business!
Becky

Bought my Corsa here and have had no problems in the 1yr and 5ish months I've had it. 10/10.

If you are looking for a nice little mini .. look no further! Andy the owner is super professional and will sell you the best quality car at the fairest price with the best after care service...I am so impressed. I have bought premium cars for over 40 years and seldom had this level of service! Fantastic, well done Andy !
Chef Steven Saunders FMCGB
The good looking one from Ready Steady Cook! Lol x

What an amazing car I have. Really friendly and professional service, not at all pushy. They know their stuff and when we picked the car up it was immaculate. Thanks so much would highly recommend

Ok, so I saw the car on the website and contacted them straight away, they were extremely helpful and honest about the car, and as I was buying without viewing I had to trust them and although in the end I had to collect my car, rather than the delivery I was hoping, but probably down to my impatience to get my car, and I am very happy with my purchase, I would recommend them for the service and professional service

Bought a mini cooper S from Andy great customer service. Would recommend to friends I will be buying my next car from Andy.

Can't fault the service, very friendly and accommodating, bought my car september 2019 and still love it! Had a slight issue with the car within the first week of having it but was told to bring it straight back in so they could fix it for me! Would use again for sure

we booked to go see the car and on arrival the car was very dirty not a great start. I did put this aside and loved the car so put down my deposit asking to collect it Saturday. We then set off Saturday to collect the car to receive a phone call saying the car was not ready the tax hadn’t been done and so the car was not road legal. They then delivered my car on the following Monday, however due to a lack of organisation with the paperwork the plates change over was not possible this meant I still couldn’t drive my car till the Friday. The car was in perfect condition on arrival but the lack of organisation from the garage was very disappointing. I now have an issue with my car after only a month of owning it something quite obvious and fixable if they had fully checked the car before sale.

If you're after a second-hand mini this is the place to go. Great selection of cars. Helpful, knowledgeable service and no pushy salesmen. Very happy with my purchase.

Dealt with Andy and he helped me get my dream car! Professional, friendly and quick to answer any questions, I would definitely Recommend Superbia 😁 Thanks Guys!

Andy is fab, had a great deal on my One series and he helped me when really DVLA were slow to send out my logbook. Would use superbia again and would recommend to friends and family.