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Superdry - Bluewater Reviews 505

TrustScore 4.5 out of 5

4.6

Upper Thames Walk, DA9 9ST Greenhithe, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Love the look of the shop staff were very helpful but the changing rooms need alot of attention bulbs were missing and doors were coming off apart from that I just love S,D.co

Rated 4 out of 5 stars

Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... See more

Company replied

Rated 1 out of 5 stars

The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... See more

Rated 5 out of 5 stars

Helpful staff solved a sizing issue on a returned product with no label and no receipt ( but proof of purchase) Couldn’t have been more understanding, and sorted the situation without drama. Only c... See more


Company details

  1. #435 of 617 best companies in Clothing Shop
  2. #191 of 247 best companies in Men's clothes shop
  3. #27 of 35 best companies in Outerwear Shop
  4. #43 of 68 best companies in Streetwear store
  5. #176 of 257 best companies in Ladies' clothes shop

About Superdry - Bluewater

Written by the company

Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.

For customer support please visit our Help Centre.

Help Centre Visit the website Shop womens Shop mens

Contact info

  • Upper Thames Walk, DA9 9ST, Greenhithe, United Kingdom

  • 01322 313673

4.6

Excellent

TrustScore 4.5 out of 5

505 reviews

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Rated 5 out of 5 stars

Denim Jacket.

Ordered a Denim Jacket on the website. It was easy to do. I did click and collect from my local store which was free. It took just a few days to be delivered to the store. It was also in the sale at a very reduced price.

1 May 2026
Rated 5 out of 5 stars

Short Duvet Puffer Jacket

Easy to order & collect. And I tried it on instore when I collected, just incase it didn't fit. Staff were friendly & supportive. I got a real bargain as the jacket was on sale. Beautiful colour, so warm & light puffer jacket. I love this style, not too long or to short, just right for me.

15 March 2026

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