Love the look of the shop staff were very helpful but the changing rooms need alot of attention bulbs were missing and doors were coming off apart from that I just love S,D.co

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Friendly staff, great items in store. Only 1 issue is a concern on accessibility and how packed the shop floor is with merchandise, barely much room to move in between clothes racks, quite uncomfortab... See more
Company replied
The staff in the bluewater superdry store were sitting around chatting & not paying any attention to your customers. When I made my purchase, the store was empty & the woman on the till was half aslee... See more
Helpful staff solved a sizing issue on a returned product with no label and no receipt ( but proof of purchase) Couldn’t have been more understanding, and sorted the situation without drama. Only c... See more
Company details
- #435 of 617 best companies in Clothing Shop
- #191 of 247 best companies in Men's clothes shop
- #27 of 35 best companies in Outerwear Shop
- #43 of 68 best companies in Streetwear store
- #176 of 257 best companies in Ladies' clothes shop
About Superdry - Bluewater
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Upper Thames Walk, DA9 9ST, Greenhithe, United Kingdom
- 01322 313673
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Love the look of the shop staff were…
Love the look of the shop staff were very helpful but the changing rooms need alot of attention bulbs were missing and doors were coming off apart from that I just love S,D.co
Product available in all colours and a…
Product available in all colours and a good variety of sizes.
They are lovely shorts good fit the…
They are lovely shorts good fit the only thing is the button whole is stitched to tight which makes it had to do up
Back on track
Finally some decent clothes back in the store. Excellent T-Shirts, great shorts and great accessories.
Denim Jacket.
Ordered a Denim Jacket on the website. It was easy to do. I did click and collect from my local store which was free. It took just a few days to be delivered to the store. It was also in the sale at a very reduced price.
Disinterested staff
Decent item, but staff were more interested in chatting with each other than service
Staff were very helpful and cheerful…
Staff were very helpful and cheerful love the clothing
Great fabrics, style, service
Great fabrics, one of my favourite styles, friendly and quick personnel - great experience shopping.
Short Duvet Puffer Jacket
Easy to order & collect. And I tried it on instore when I collected, just incase it didn't fit. Staff were friendly & supportive. I got a real bargain as the jacket was on sale. Beautiful colour, so warm & light puffer jacket. I love this style, not too long or to short, just right for me.
A very pleasant experience with…
A very pleasant experience with excellent customer service
Quality of the clothing
Quality of the clothing, is very good, sizing is accurate. Staff are very helpful, friendly and polite.
The lady on Bluewater who served me was…
The lady on Bluewater who served me was really helpful and friendly. Everyone has complimented me on the coat.
The shop assistant that looked after us…
The shop assistant that looked after us was so helpful, a real asset to Superdry.
Warm padded coat
Coat was just what I was looking for, perfect for the cold weather, good price and friendly staff
Superdry products are high quality
Superdry products are high quality, fit well and look great. Staff are helpful and stores are well designed.
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