I am absolutely addicted to Superdry, especially their beanies because they come in so many amazing colors. I love collecting them, and the sales on the older models are fantastic. The staff at the Bo... See more
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Wrong item sent click and collect. Had to go back into a store as online and telephone customer service was impossible to access. Whilst the people in store were very helpful, the whole experience was... See more
Excellent service in store, staff were extremely helpful with ordering in an item not stocked in the store. Polo shirt arrived and was considerably smaller than other in-store polo shirt. Staff assis... See more
The sales person was extremely helpful in helping choose a Christmas present for our son. The article was not on the rack but he said his stock control unit indicated that there was one in store, whic... See more
Company details
- #425 of 600 best companies in Clothing Shop
- #188 of 237 best companies in Men's clothes shop
- #26 of 35 best companies in Outerwear Shop
- #41 of 68 best companies in Streetwear store
- #174 of 256 best companies in Ladies' clothes shop
About Superdry - Bournemouth
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
Part Ground Floor, BH1 2AD, Bournemouth, United Kingdom
- 01202 310032
4.6
Excellent
173 reviews
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Better quality
Really pleased with the quality of all clothing. Just what I need smart casual clothing for myself & my teen boy love them too especially his favourite is jersey baseball jacket
30 March 2023
Good clothes and very friendly staff
20 March 2023
Very good quality!
19 March 2023
Very comfortable
Very comfortable, I really like them.
The staffs of this store are very nice and helpful.
16 March 2023
Amazing customer service
I had an issue with my delivery which wasn't superdry's fault and the customer service received was excellent both in store and in the phone.
8 March 2023
Technology failure
Technology failure - order service not working and couldn’t locate an item in store. Staff quite apologetic but felt they could have been a bit more helpful.
5 March 2023
Great service
The lady who took my order was very polite & helpful & knew what she was doing as the order wasn't straight forward
2 March 2023
Wrong item sent click and collect
Wrong item sent click and collect. Had to go back into a store as online and telephone customer service was impossible to access. Whilst the people in store were very helpful, the whole experience was a real pain and then item I wanted was out of stock when I tried to get it sorted. First time using SD and probably the last.
15 January 2023
Good Customer Service, Responsive and Responsible Staff, Polite Staff.
Very good staff.
Going the extra mile to help.
I like how they responded. All the staff was so friendly. It would be better if they treat the customer with a smile! Thanks for all the help guys cheers.
4 January 2023
The lady in the store was super helpful…
The lady in the store was super helpful and suggested we look on line when they didn’t have the size I wanted . If it had t been for her the sale wouldn’t have happened. She was super helpfu. Bournemouth central shop 1pm on day of sale
28 December 2022
Great customer service and fabulous…
Great customer service and fabulous mens parker coat
1 January 2023
Easy to order and collect
Easy to order and collect. Always good quality and style. Staff very friendly and helpful
2 January 2023
Great products and never doubt it
23 December 2022
Received wrong items which were…
Received wrong items which were considerably cheaper than the ones I ordered
23 December 2022
Top I ordered online was way too small
Top I ordered online was way too small. Went to the shop and did an exchange - all easy peas and a nice looking store too
22 December 2022
Good selection and friendly service
Good selection of sizes and pleased we were able to take advantage of the discount period.
4 December 2022
I purchased a high neck for my husband
I purchased a high neck for my husband, the same like few months ago but the quality is so different from what it was and the size is way bigger than the other ones. What happened with the quality??
29 November 2022
Returned clothes which were too small
Ordered some clothes on line - sadly the sizing didnt work for v tall son with big feet - having had problems with parcels not arriving etc I decided to take them back to a store - the staff were polite prompt and efficient - I was impressed .
6 December 2022
Simple to order
Simple to order. Prompt notification when arrived in store. Politely served in store
4 December 2022
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