Superdry - Brighton Reviews 

Returned online purchase to local shop - very easy.
Bought another coat from the same shop - the assistant was very helpful and considerate

Made an online purchase that was to big,
exchanged item in the Brighton store, lady on the pay desk was extremely helpful with great customer service 👍

Great service

Great store in Brighton. Well organised and friendly, helpful staff

Great customer service
The member of staff in Superdry Brighton was exceptional.
She searched the store, then searched only to find the Jacket that I wanted to buy as a Christmas present.
She ordered ad it came as she had said it would.
Thank you for your help and Service.

Great customer service
Quality clothing

Great customer Service. Great collection and Store has great shopping Vibe.

Delivery good, hoody well made. Unfortunately it came up small & next size up unavailable. It would be good if they stocked more in the larger sizes as they seem popular sizes.

Shop was nice, foumd most of what i wanted, staff were friendly.

I bought a M shirt online in the sale for £34.99 with a gift voucher. It was a size too small. Went through the returns options on the website and decided to take to local store myself and exchange. No L in stock.I assumed the easy option would be to have a L sent to the store which I would not mind me picking up another day. But oh no. As the sale had ended and it was an online purchase item i had to log onto my Super dry account at the stores counter and purchase the L shirt at full price (49.99) which would then be delivered to my home address, which according to the staff present will take about 3 days. Then I am told I will be getting my £34.99 (originally paid) back as a gift card. I did not want another gift card nor did I want to spend a further £49.99 on a shirt I'd already payed for (£34.99, in the sale). I just wanted to exchange the shirt for a different size. ....That was Saturday, a week ago. I'm still waiting for shirt and still waiting for gift card. Feeling let down, disappointed and robbed😞 Goodbye Superdry.

I’m a recent Superdry shopper and I love the clothing range and the size M which fits me well.

Great product, it was delivered really fast.

I needed a specific coat for my granddaughter’s present and could not find it online. Staff in the store went above and beyond to help me locate a coat.
They were very kind and patient and eventually successful .

Friendly, welcoming staff.
Quick and polite service
I was made aware of the extended returns policy as its nearly Christmas

My coat was ordered on line in the Brighton store by an assistant called Poppy. She was very helpful and polite. She didn't rush me and was pleasant to chat to. Well done Poppy, fantastic customer service,

Lovely jacket, nice material, very flattering and stylish, my husband went down a size to Small and it fits well.

Great service, quality products. Excellent store with good choice of stock.

The staff members were very helpful in myself choosing the correct item

So quick exactly found what I was looking for in couple of minutes