I really like the Superdry store in Brighton! It's a great shopping experience and the way it's stock layout blends with it's decor is very pleasing on the eye, in my opinion. The staff are on hand... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thank you so much Super dry staff for helping rescue the fledgling seagull outside your store. You make the world a better place Xx
The company has one of the best quality stuff I have seen around, though doesn't come cheap as well... I am not quite sure why I saw every other types of wears except shoes but yeah was great experi... See more
However much I like the clothes from this store, their online store cannot ever get things right. I have order twice in the space of two months and both times the parcel got delayed and I am now havin... See more
Company details
- #432 of 602 best companies in Clothing Shop
- #188 of 237 best companies in Men's clothes shop
- #27 of 35 best companies in Outerwear Shop
- #44 of 70 best companies in Streetwear store
- #171 of 255 best companies in Ladies' clothes shop
About Superdry - Brighton
Written by the company
Superdry & Co stands as an authentic premium outfitter, built on the pillars of craft and culture. Our collections revisit heritage garments from iconic outerwear to refined jersey, shirting, and denim. Reimagined with contemporary tailoring, premium fabrics, and meticulous attention to detail. The result is a timeless wardrobe that balances quality and versatility, empowering confidence while maintaining an understated sophistication.
For customer support please visit our Help Centre.
Help Centre Visit the website Shop womens Shop mensContact info
1, Quadrant, BN1 3GJ, Brighton, United Kingdom
- 01273 774298
4.7
Excellent
315 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I understand Shoplifting is a big…
I understand Shoplifting is a big problem in Brighton. And I know how difficult it can be to monitor as I have my own shop, but a customer should not be made to feel like a criminal. There was at least 5 members of staff watching my every move making me feel really uncomfortable as I went about the shop, but not not one of them asked if I needed any help.Very poor customer service.
19 July 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I've always received a good welcome by…
I've always received a good welcome by Superdry stores. You have beautiful items and it's hard to resist to all the temptations.
15 July 2024
Reply from Superdry - Brighton
Hello,
We appreciate you sharing your great feedback with us.
We always do our best to give our customers a positive experience, so we're pleased everything went well at our Brighton.
We really appreciate you shopping with us!
If you loved your new purchase, don't forget to leave a product review too!
Thanks again.
Superdry Team
Really helpful staff at the store
1 July 2024
The staff are exceptionally and very…
The staff are exceptionally and very helpful , running around after me and picking things that I might like , I took it all home so she done her job well
All of them did
4 June 2024
Laid out well items
Laid out well items, tidy and clean. It was inviting. And the staff were helpful and made me feel appreciated.
31 May 2024
Reply from Superdry - Brighton
Hello,
Thank you you sharing your valuable feedback with us.
At Superdry, we want you to have a great experience, so we're really happy to read your comments about our Brighton store
Thanks for shopping with us, we really appreciate it.
Superdry Team
Ordered online was kept updated about…Easy transaction
Ordered online was kept updated about delivery which was fast. Returned item which was very easy and straightforward.
16 May 2024
Good quality very good price and range…
Good quality very good price and range and lovely staff
21 May 2024
Quality product and excellent delivery…
Quality product and excellent delivery option. One of my fav casual clothing brands atm
2 May 2024
HELPFUL STAFF
11 May 2024
Great selection
The selection of lines on offer was really great - just what I’m looking for. Staff were lovely.
1 May 2024
Very friendly and helpful staff.
21 April 2024
I love Superdry and the guys in…
I love Superdry and the guys in Brighton did excellently. However, I don’t know when and where I’ll buy something from the brand, because there’s no store in Switzerland where I’m located.
16 April 2024
I can not thank Charlotte enough
I can not thank Charlotte enough, in your central Brighton store, for her extraordinarily helpful and wonderfully kind service. She is by far the best in store person I ever encountered. Your company should be so happy to have her representing your company.
Kind regards
Roger Keilthy
12 April 2024
Very goodlooking and good value skirts…
Verygood looking and good value skirts my wife and I picked up from your Brighton store. A shame that the lift was out of order do we could not get to the basement to see more ladies clothes.
11 March 2024
I recently bought some underwear
I recently bought some underwear. I decided to go for XL which was a mistake as they’re huge (they’re usually too small).. Anyway, in the box there were 2 medium sizes and one XL. Really annoying and a waste of time. Usually love the quality of Superdry though.
19 March 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.